At a Glance
- Tasks: Lead and develop the Tool Hire Department, managing a team and building customer relationships.
- Company: Join Jewson, a top building materials distributor in Northern Europe, part of STARK Building Materials UK.
- Benefits: Enjoy competitive salary, staff discounts, life assurance, and 34 days holiday.
- Other info: Open to part-time options and supportive during the application process.
- Why this job: Be part of a friendly team dedicated to great service and career growth.
- Qualifications: Must have a manual UK driving license and experience in a customer-facing role.
The predicted salary is between 42000 - 56000 £ per year.
Are you based in the Milton Keynes area? Do you have management/supervisory experience in the Tool/Plant Hire industry? Do you have a passion for working with people and enjoy a varied, active role? Jewson, a leading building materials distributor in Northern Europe, is on the hunt for a Tool Hire Manager to lead and develop the Tool Hire Department in our Milton Keynes branch, who is as passionate about great service as we are!
We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 34 days of holiday. Please note: a driving license is essential for this role.
Hours: Monday-Friday 07:30am-17:00pm, every 2nd Saturday 08:00am-12:00pm
Location: Jewson, Dickens Road, Old Wolverton, Milton Keynes, MK12 5QF
Key Responsibilities:
- Develop and establish the Tool Hire Department by building relationships with customers and promoting our tool hire offering while managing your team and their compliance.
- Manage the Tool Hire operation in branch - develop tool hire product knowledge & competence across all branch colleagues, giving regular and timely constructive feedback on performance.
- Lead by example in developing strong relationships through regular customer interaction, supporting the team to maximise growth through pro-active cross selling to achieve Tool Hire targets.
- Use our in-house systems to process hires, organise deliveries, manage stock control and keep customers updated throughout their journey.
- Maintain full compliance with company policies and procedures, especially in relation to Health & Safety.
- Ensure inventory and availability levels are appropriate to meet customer needs, collaborating across the local network.
- When required, deliver and collect customer orders in a timely manner, ensuring orders are accurate and all equipment is secured and loaded/offloaded safely in accordance with company procedures.
What’s in it for you?
- Competitive salary and discretionary bonus.
- A wide range of voluntary benefits including holiday buying, discounted gym membership, salary sacrifice scheme, Cycle2Work, Benenden Healthcare and more.
- Access to a wealth of health and wellbeing services including access to online GP appointments and mental health support.
- Generous employee discounts.
- Access to discounts with hundreds of your favourite high street and online retailers.
- Retirement savings plan.
- Life assurance.
- Enhanced maternity/paternity/adoption leave for anyone expecting or adopting a child.
Required Skills And Experience:
- Manual UK driving license, held for a minimum of 1 year, with no more than 6 points.
- Previous industry experience would be beneficial.
- Experience in a customer facing, sales focussed role.
- IT literate with strong communication and organisational skills.
- Confident in leading and developing a team.
If you’re ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you. Apply today!
What’s Next: If your application is successful, our in-house recruitment team will be in touch to arrange an interview and to answer any initial questions you have. Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
Stark Building Materials UK is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.
Tool Hire Manager employer: Stark Building Materials UK
Contact Detail:
Stark Building Materials UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tool Hire Manager
✨Tip Number 1
Familiarise yourself with the latest tools and equipment in the hire industry. Being knowledgeable about the products will not only help you stand out during interviews but also demonstrate your passion for the role.
✨Tip Number 2
Network with professionals in the tool hire sector. Attend local industry events or join relevant online forums to connect with others who can provide insights or even referrals for the Tool Hire Manager position.
✨Tip Number 3
Prepare to discuss your management style and how you motivate teams. Since this role involves leading a team, showcasing your leadership skills and experiences will be crucial during the interview process.
✨Tip Number 4
Research STARK Building Materials and Jewson's values and culture. Understanding their commitment to customer service and teamwork will help you align your answers with what they are looking for in a candidate.
We think you need these skills to ace Tool Hire Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant management and supervisory experience in the Tool/Plant Hire industry. Use specific examples to demonstrate your skills in customer service and team leadership.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention your understanding of the Tool Hire Department's importance and how you can contribute to its growth and success.
Highlight Relevant Skills: Emphasise your IT literacy, communication, and organisational skills in your application. These are crucial for managing operations and leading a team effectively.
Showcase Customer Interaction Experience: Include examples of your previous customer-facing roles where you successfully built relationships and achieved sales targets. This will demonstrate your ability to lead by example and drive growth in the Tool Hire Department.
How to prepare for a job interview at Stark Building Materials UK
✨Show Your Passion for Customer Service
As a Tool Hire Manager, your role will heavily involve customer interaction. Be prepared to discuss how you prioritise customer service and share examples of how you've gone above and beyond to meet customer needs in previous roles.
✨Demonstrate Your Leadership Skills
This position requires strong leadership abilities. Think of specific instances where you've successfully led a team, managed conflicts, or developed team members' skills. Highlight your approach to motivating and guiding your team towards achieving targets.
✨Know the Industry Inside Out
Familiarise yourself with the tool and plant hire industry, including current trends and challenges. Be ready to discuss how your experience aligns with the company's goals and how you can contribute to their success in this competitive market.
✨Prepare for Compliance Questions
Health and safety compliance is crucial in this role. Brush up on relevant regulations and be ready to explain how you ensure compliance in your operations. Providing examples of how you've handled compliance issues in the past will demonstrate your commitment to safety.