At a Glance
- Tasks: Be the go-to person for trade customers, providing expert advice and support.
- Company: Join a community-focused team at STARK Building Materials UK.
- Benefits: Enjoy a pension plan, life assurance, discounts, and wellbeing support.
- Other info: Dynamic environment with opportunities for career growth and collaboration.
- Why this job: Make a real impact by helping customers and building strong relationships.
- Qualifications: Excellent communication skills and a good understanding of trade products.
The predicted salary is between 28800 - 43200 £ per year.
Overview
Join to apply for the Senior Sales Advisor role at STARK Building Materials UK.
We are Stark UK, a community-focused workplace that values decency, passion and pride in everything we do. We aim to create a dynamic environment where everyone can thrive and have their ideas welcomed and celebrated.
Stark Building Materials UK is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.
What you’ll be doing
- Be the first point of contact for trade customers, providing expert support and advice on products, orders, and services via phone, email and in-store to ensure high customer satisfaction.
- Process orders, resolve issues efficiently, and work closely with the sales and warehouse teams to meet customer needs.
- Have a good understanding of trade products (e.g., building supplies, plumbing, electrical) and demonstrate excellent communication skills.
- Get to know our product lines and services to maximise customer interactions in line with our values.
- Develop strong relationships with new and existing customers (face to face and over the phone), understanding their needs and offering proactive advice and solutions.
- Deal with lapsed accounts, generate sales with new and existing customers, and use in-house systems to process orders, organise deliveries and keep customers updated.
- Maintain stock levels and carry out regular stock counts; keep the branch clean and presentable to create a great first impression.
- Collaborate with colleagues to identify opportunities for improvement.
What’s In It For You
- Retirement Savings Plan (Pension) with Legal & General
- Life Assurance: 2x basic salary in service benefit from day one; increased to 4x Pensionable Earnings if you join STARK Retirement Savings Plan and contribute 4%+
- WorkPerks platform with discounts on high street and online stores
- Aviva Digicare+ Workplace App for digital GP, medical opinions, mental health support, bereavement and nutrition services
- Voluntary benefits such as Salary Sacrifice with VWFS, Cycle2Work, Benenden Healthcare, and Critical Illness Cover
- Employee Discount
- Refer a Friend scheme
- Wellbeing Centre via WorkPerks
Why STARK?
We’re proud to be part of STARK Building Materials UK and are dedicated to providing top-quality products and exceptional service. We are a friendly, collaborative team that is passionate about what we do and committed to doing it well. If you’re ready to take your career to the next level and join a team focused on great service, we want to hear from you. Apply today!
What’s next
If your application is successful, our in-house recruitment team will be in touch to arrange an interview and answer any initial questions you have. We are happy to provide reasonable adjustments to help you to be at your best during the application and interview process.
Senior Sales Advisor employer: Stark Building Materials UK
At STARK Building Materials UK, we pride ourselves on fostering a community-focused workplace that champions decency, passion, and pride. Our dynamic environment encourages collaboration and innovation, offering employees ample opportunities for growth and development while enjoying a comprehensive benefits package, including a retirement savings plan, life assurance, and wellness support. Join us in creating exceptional customer experiences in a friendly team atmosphere where your contributions are valued and celebrated.
Contact Details:
Stark Building Materials UK Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Sales Advisor
✨Tip Number 1
Get to know the company inside out! Research STARK Building Materials UK, their values, and what makes them tick. This way, when you chat with them, you can show off your knowledge and passion for their mission.
✨Tip Number 2
Practice your pitch! Think about how you can highlight your experience in sales and customer service. Be ready to share specific examples of how you've helped customers in the past – it’ll make you stand out!
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They can give you insider tips on the interview process and what STARK really values in their team members.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the STARK family!
We think you need these skills to ace Senior Sales Advisor
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We love seeing candidates who are genuinely excited about joining our team and contributing to our community-focused workplace.
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your relevant experience in sales and customer service. We want to see how your skills align with what we do at STARK, so don’t hold back on showcasing your expertise!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and free of jargon. This will help us understand your qualifications quickly and effectively.
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the Senior Sales Advisor role. Plus, it’s super easy!
How to prepare for a job interview at Stark Building Materials UK
✨Know Your Products Inside Out
As a Senior Sales Advisor, you'll need to have a solid understanding of trade products like building supplies and plumbing materials. Before the interview, take some time to research these products and be ready to discuss how they can meet customer needs. This will show your passion and expertise.
✨Practice Your Communication Skills
Excellent communication is key in this role. Try to practice answering common interview questions out loud, focusing on clarity and confidence. You might even want to role-play with a friend, simulating customer interactions to showcase your ability to provide expert support.
✨Demonstrate Your Customer-Centric Approach
Stark values high customer satisfaction, so be prepared to share examples of how you've gone above and beyond for customers in the past. Think about specific situations where you resolved issues or developed strong relationships, as this will highlight your proactive attitude.
✨Show Your Team Spirit
Collaboration is important at Stark, so be ready to discuss how you've worked with colleagues in previous roles. Share examples of how you've identified opportunities for improvement together, as this will demonstrate that you're a team player who aligns with their values.
