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For Companies At a Glance
- Tasks: Build relationships with customers and provide tailored advice to enhance their experience.
- Company: Jewson is a leading building materials distributor in Northern Europe, committed to quality and service.
- Benefits: Enjoy competitive pay, 33 days holiday, staff discounts, and a range of wellness perks.
- Why this job: Join a friendly team focused on growth, customer satisfaction, and making a positive impact.
- Qualifications: Customer-facing experience preferred; a passion for helping people is essential.
- Other info: Flexible hours with opportunities for career advancement and a supportive work culture.
The predicted salary is between 28800 - 43200 £ per year.
Overview
Jewson, a leading building materials distributor in Northern Europe, is on the hunt for a Sales Advisor who\’s as passionate about great service as we are.
We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 33 days of holiday (inclusive of bank holidays).
Hours – 7.00 – 5.00 Monday to Friday and every 2nd Saturday morning 8-12
Responsibilities
- Develop great relationships with new and existing customers (both face to face and over the phone), understanding their needs and providing proactive advice and solutions so that you can deliver the best experience possible
- Find and develop new business via cold calling, lead follow ups, and general customer interaction.
- Target dormant and lapsed accounts to reactivate them
- Get to know our product lines and services in order to make the most of all customer interactions in line with our Jewson values
- Use our in-house systems to process customer orders and payments, organise delivery times, update customer accounts and keep customers updated throughout their journey
- Keep the branch looking clean and tidy, to make a great first impression on our customers
- Maintain stock levels, carrying out regular stock counts
- Work with colleagues to suggest opportunities for improvement
What’s in it for you?
- Retirement Savings Plan (Pension) – with Legal & General
- Life Assurance – From your first day of employment with us you are automatically covered for a lump-sum death in service benefit of 2 x your basic salary. However, if you join the STARK Building Materials Retirement Savings Plan (including if you are automatically enrolled) and contribute a minimum of 4% of your Pensionable Earnings, your lump sum death in service benefit will be increased to 4 x your Pensionable Earnings.
- WorkPerks – A platform home to hundreds of all your favourite high street and online discounts via Reward Gateway
- Aviva Digicare+ Workplace App (Access to a digital GP, second medical opinions, Mental Health consultation, bereavement service, nutritional consultation)
- Voluntary company benefits such as Car Salary Sacrifice scheme with VWFS, Cycle2Work, Benenden Healthcare, Critical Illness Cover
- Employee Discount
- Refer a Friend scheme
- Wellbeing Centre via WorkPerks
- New Reward and Recognition programme – launching soon!
Required Skills And Experience
- Previous industry experience preferred but not essential
- Experience in a customer facing environment
- Passion for working with people
- A positive can-do attitude
About Us
At Jewson, we\’re proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We\’re a friendly and collaborative team, passionate about what we do and committed to doing it well.
If you\’re ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you. Apply today!
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Sales Advisor employer: Stark Building Materials UK
Contact Detail:
Stark Building Materials UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor
✨Tip Number 1
Familiarise yourself with Jewson's product lines and services. Understanding the products you’ll be selling will not only boost your confidence but also help you engage more effectively with customers, showcasing your expertise during interactions.
✨Tip Number 2
Practice your communication skills, especially in a customer-facing context. Role-playing scenarios with friends or family can help you become more comfortable with handling various customer situations, whether it's face-to-face or over the phone.
✨Tip Number 3
Network within the industry by attending local events or joining relevant online forums. Building connections can provide insights into the role and may even lead to referrals, giving you an edge when applying for the Sales Advisor position.
✨Tip Number 4
Demonstrate your passion for customer service during any interviews or informal chats. Share examples of how you've gone above and beyond for customers in the past, as this aligns perfectly with Jewson's values and commitment to exceptional service.
We think you need these skills to ace Sales Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and required skills for the Sales Advisor position at Jewson. Tailor your application to highlight how your experience aligns with their needs.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer-facing roles. Emphasise any previous sales experience or skills that demonstrate your ability to build relationships and provide excellent service.
Write a Strong Cover Letter: In your cover letter, express your passion for customer service and your enthusiasm for the role. Mention specific examples of how you've successfully interacted with customers or developed new business in the past.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer-facing role.
How to prepare for a job interview at Stark Building Materials UK
✨Know the Company
Before your interview, take some time to research Jewson and its values. Understanding their commitment to customer service and product quality will help you align your answers with what they are looking for.
✨Showcase Your People Skills
As a Sales Advisor, you'll be working closely with customers. Be prepared to share examples of how you've successfully built relationships in previous roles, whether face-to-face or over the phone.
✨Demonstrate Product Knowledge
Familiarise yourself with Jewson's product lines and services. Being able to discuss these during your interview will show your enthusiasm for the role and your readiness to engage with customers effectively.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and customer service skills. Think of scenarios where you've had to reactivate dormant accounts or handle difficult customer interactions, and be ready to discuss your approach.
