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For Companies At a Glance
- Tasks: Manage landlord and tenant queries, invoices, and system updates with flair.
- Company: Join Stark UK, a vibrant community that values decency and passion.
- Benefits: Competitive salary, bonuses, flexible hours, and extensive wellbeing services.
- Why this job: Make a real impact in a supportive environment that celebrates your ideas.
- Qualifications: Experience in account management and customer relations; tech-savvy with strong communication skills.
- Other info: Opportunities for professional development and a chance to work remotely one day a week.
The predicted salary is between 30000 - 42000 £ per year.
At Stark UK, we believe that our greatest asset is our people! We are committed to creating a dynamic workplace where everyone can thrive and unleash their full potential. If you’re looking for a place where your ideas are not just welcomed but celebrated, you’ve found your home!
What You’ll Be Doing
- Customer Liaison: Handle Landlord and Tenant enquiries with flair and professionalism.
- Query Management: Tackle queries, resolving disputes like a pro!
- Account Management: Raise invoices, conduct account reconciliations, set up standing orders, prepare financial reports.
- Team Collaborator: Work closely with property managers and other colleagues to keep everything running smoothly and provide training to the team.
- Developing processes and procedures to improve the smooth running of the Property function.
- Serve as a primary contact for all Property Management System needs, updates, and issues.
- Monitor system performance and coordinate technical troubleshooting with internal teams and external vendors.
- Implement system updates, enhancements, and new features as required.
- Develop and deliver training materials and sessions for staff across multiple departments.
- Maintain system data accuracy, reporting tools, and user access controls.
- Analyse workflow processes and recommend improvements to strengthen operational efficiency.
- Assist with onboarding new properties or business units into the property management systems.
- Produce regular and ad-hoc performance reports for management.
What We’re Looking For
- Account Management experience
- Customer relations experience
- Knowledge of Property Management software (MRI Qube or ProLease is preferable).
- Desire for personal growth by undertaking learning and training opportunities
- Communication Skills: Exceptional verbal and written communication skills—you’re the friendly voice that everyone loves to hear from!
- Organisational Skills: Excellent time management, prioritisation, and diary management to keep everything on track.
- Team Spirit: A collaborative, approachable attitude that makes you a joy to work with.
- Tech Savvy: Proficiency in the Microsoft Office suite, including advanced Excel skills and experience of databases.
- Analytical skills to improve and implement departmental procedures.
- Willingness to embrace professional development and training opportunities
This role is primarily office based but there may be an opportunity to work remotely 1 day per week following induction period. We are willing to consider a job share arrangement for this role.
What’s in it for you
- Competitive Base salary
- Discretionary bonus
- Retirement savings plan
- Life assurance
- Enhanced maternity/paternity/adoption leave for anyone expecting or adopting a child
- A wide range of voluntary benefits including holiday buying, discounted gym membership, car salary sacrifice scheme, Cycle2Work, Benenden Healthcare and more.
- Access to a wealth of health and wellbeing services including access to online GP appointments and mental health support
- WorkPerks – A platform home to hundreds of all your favourite high street and online discounts via the provider Reward Gateway
Why Choose Us
- Quality: We’re unwavering in our commitment to providing outstanding products and service that exceed our customers’ expectations.
- Supportive Environment: Join a culture that prioritises your growth, with the resources and support you need to excel.
- We listen and learn – we know we haven’t always got all the answers – listening and learning with you is what helps provide the best service to our customers.
- Professional Development: We are invested in your success! You have a real chance to progress—the only limits are your own.
- Explore our apprenticeships, training, and mentoring programs designed to elevate your career.
- Great Benefits: Enjoy a compelling package that includes a competitive salary, bonuses, pension schemes, and life assurance, among many other perks!
- Work-Life Balance: We value your well-being and offer flexible working hours and a hybrid working model to help you find your ideal rhythm.
What’s Next
If your application is successful, our Talent team will reach out to arrange an interview and answer any questions you may have. We are committed to providing reasonable adjustments to ensure you can perform at your best throughout the application and interview process.
Property Systems Administrator employer: Stark Building Materials UK
Contact Detail:
Stark Building Materials UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Systems Administrator
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Stark UK on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions related to property management and customer relations. We recommend role-playing with a friend to get comfortable and confident in your responses.
✨Tip Number 3
Show off your tech skills! Be ready to discuss your experience with property management software and how you've used it to improve processes. This will demonstrate your value to the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our vibrant community.
We think you need these skills to ace Property Systems Administrator
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for property management and how you can contribute to our vibrant community.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. Mention specific examples from your past roles that align with what we’re looking for, especially in customer relations and account management.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and structure your thoughts logically. This will help us understand your qualifications quickly and easily, making a great first impression!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and allows us to process it efficiently. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Stark Building Materials UK
✨Know Your Stuff
Before the interview, make sure you’re familiar with property management software like MRI Qube or ProLease. Brush up on your account management experience and be ready to discuss how you've handled landlord and tenant enquiries in the past.
✨Show Off Your Communication Skills
Since exceptional verbal and written communication is key for this role, practice articulating your thoughts clearly. Think of examples where you’ve resolved disputes or collaborated with a team, and be prepared to share those stories.
✨Demonstrate Your Organisational Skills
Be ready to talk about how you manage your time and prioritise tasks. You might want to prepare a few examples of how you’ve kept projects on track or improved processes in previous roles—this will show you can handle the dynamic environment at Stark UK.
✨Embrace Professional Development
Stark UK values personal growth, so express your eagerness to learn and develop. Mention any training or learning opportunities you’ve pursued in the past and how they’ve helped you in your career. This shows you’re not just looking for a job, but a place to grow!