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For Companies At a Glance
- Tasks: Engage with customers, manage orders, and learn essential skills in a dynamic environment.
- Company: Join JP Corry, part of STARK Building Materials UK, known for quality products and exceptional service.
- Benefits: Earn while you learn with flexible hours and valuable on-the-job training.
- Why this job: Kickstart your career in a supportive team focused on customer satisfaction and personal growth.
- Qualifications: A proactive attitude, passion for customer service, and GCSEs in English and Maths required.
- Other info: Rotating roles every three months to help you find your niche.
Join to apply for the Merchant Apprentice role at STARK Building Materials UK
This exciting opportunity offers a JP Corry Builders Merchant Apprenticeship in collaboration with Springvale Learning. The primary purpose of the apprenticeship is for individuals to gain development both on the job and through formal learning, enabling the delivery of exceptional customer experience and to be a valued member of both the branch and wider JP Corry team.
You will earn while you work a minimum of 21 hours per week. Rotating in 3-month periods across our trade centre, yard and internal sales role, before selecting where to return to. We hope by this stage you will have found your niche and laid strong foundations for moving onto the first fix of your career.
Running alongside the on-the-job training you will be undertaking formal learning with Springvale Learning. You will attend the classes with your JPC Merchant Apprentice colleagues from other branches. The modules are:
- Understanding our customers and JP Corry
- Mastering service delivery and communication
- Safety and teamwork first
- Boosting sales and the customer experience
- Expertly managing challenges
- Specialised skills
All our branch colleagues, regardless of job role, are there to provide exceptional customer service. Whether in person, over the phone or on email. Our branches are busy places, and all colleagues play a vital role ensuring that operations are carried out efficiently, effectively and safely, whilst providing an impressive experience for all.
Working in one of our yards you will predominantly work in an outdoor environment serving customers and operating a forklift truck to prepare orders.
The branch roles take pride in delivering a high-quality customer service through excellent product knowledge and competitive pricing to secure sales and nurture customer relationships.
Branch opening hours are Mon – Thurs 07:30 – 17:00, Fri 07:30 – 16:00, Sat 08:00 – 12:00. We are flexible to consider a variety of working hours/patterns to suit your needs.
Closing date: Monday 1st September
What will I be doing on the job?
- Responsible for personal and workplace health and safety and observe regulations in relation to the Health and Safety at Work Act.
- Working independently and as part of the team to serve customers face to face, on the phone and over email.
- Delivering a high standard of housekeeping and presentation throughout the trade centre / yard.
- Ensuring all goods inwards are checked and put away in the correct location; ensuring adequate branch stock levels and count accurately for/during stocktake.
- Preparing orders for collection and delivery and confirming sales documentation is completed. Loading and unloading vehicles both manually and with a forklift.
- Identify and generate sales opportunities by ensuring the customer has all they need for their job.
- Efficiently processing customer transactions.
- Provide competitive quotations to meet both customer and business needs.
- Any other duties deemed reasonable.
What do we need from you?
- Proactive attitude with an appetite to learn.
- A passion for customer service and/or sales.
- An interest in construction.
- Proficient in the use of IT.
- A GCSE or equivalent in English and Maths.
Enhanced criteria for shortlisting (where there is a high number of applications):
- Prior FLT experience and licence.
About Us
At JP Corry, we’re proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We’re a friendly and collaborative team, passionate about what we do and committed to doing it well.
If you’re ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you. Apply today!
Job details
- Seniority level: Internship
- Employment type: Part-time
- Job function: Sales and Business Development
- Industries: Wholesale Building Materials
Referrals increase your chances of interviewing at STARK Building Materials UK. Get notified about new Seller jobs in Lisburn, Northern Ireland, United Kingdom.
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Merchant Apprentice employer: Stark Building Materials UK
Contact Detail:
Stark Building Materials UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Merchant Apprentice
✨Tip Number 1
Familiarise yourself with the products and services offered by JP Corry. Understanding their range will not only help you in interviews but also show your genuine interest in the role and the company.
✨Tip Number 2
Highlight any previous customer service experience you have, even if it's not directly related to construction. Being able to demonstrate your ability to provide excellent service will set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your proactive attitude and willingness to learn during the interview. Think of specific examples where you've taken initiative or learned new skills quickly, as this aligns perfectly with the apprenticeship's goals.
✨Tip Number 4
If you have any forklift truck experience, make sure to mention it! This is a valuable asset for the role and can significantly increase your chances of being shortlisted.
We think you need these skills to ace Merchant Apprentice
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Merchant Apprentice role. Understand the responsibilities and skills required, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in customer service or sales, even if it's informal. Mention any relevant skills, such as teamwork, communication, and IT proficiency, that align with the job requirements.
Craft a Compelling Cover Letter: Write a personalised cover letter that showcases your passion for customer service and interest in construction. Explain why you want to join JP Corry and how you can contribute to their team.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Stark Building Materials UK
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing exceptional customer service. Share examples from your past experiences where you went above and beyond to help a customer, as this role heavily focuses on delivering a great customer experience.
✨Demonstrate Your Proactive Attitude
Highlight your willingness to learn and take initiative. Discuss any relevant experiences where you took charge of a situation or sought out new knowledge, as this will show that you're ready to embrace the apprenticeship and grow within the company.
✨Familiarise Yourself with the Industry
Research JP Corry and STARK Building Materials UK, as well as the building materials industry. Being knowledgeable about their products and services will impress the interviewers and demonstrate your genuine interest in the role.
✨Prepare for Practical Scenarios
Since the role involves working in a trade centre and yard, be ready to discuss how you would handle specific situations, such as managing customer inquiries or processing transactions. Think about how you would ensure safety and efficiency while working outdoors.
