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Stark Building Materials UK

Customer Service Supervisor - Distribution

Walton-on-Thames Full-Time 30000 - 42000 £ / year (est.) No home office possible

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At a Glance

Tasks: Lead a team to deliver exceptional customer service in a fast-paced yard environment.
Company: Join Jewson, a top building materials distributor in Northern Europe, part of STARK Building Materials UK.
Benefits: Enjoy competitive pay, generous discounts, and a range of health and wellbeing perks.
Why this job: Be part of a friendly team focused on great service and career growth opportunities.
Qualifications: Previous experience is a plus, but a positive attitude and teamwork are essential.
Other info: Flexible hours available; we support diverse applicants and provide reasonable adjustments.

The predicted salary is between 30000 - 42000 £ per year.

Customer Service Supervisor – Distribution

Join to apply for the Customer Service Supervisor – Distribution role at STARK Building Materials UK

Customer Service Supervisor – Distribution

2 weeks ago Be among the first 25 applicants

Join to apply for the Customer Service Supervisor – Distribution role at STARK Building Materials UK

Are you based in the Walton-on-Thames area? Do you have Yard/Warehouse supervisory experience? Do you have a passion for working with people and enjoy a fast paced and varied role?

Jewson a leading building materials distributor in Northern Europe, is on the hunt for a Yard Supervisor to join the team in our Walton-on-Thames branch, who\’s as passionate about great service as we are.

We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 33 days of holiday (inclusive of bank holidays).

Hours: 7.30am–5.00pm Monday to Friday and every other Saturday morning 8am-12pm

Location: Jewson, 2 Terrace Rd, Walton-on-Thames KT12 2ST

Key Responsibilities

Welcome customers to the branch and take an active interest in their projects, lead by example to ensure you and your team provide great customer service
Get to know our product lines so you can offer help and advice
Supervise all operational aspects of the yard, ensuring your yard team of 8 are briefed for the day, including delivery drivers, and that all health and safety measures are in place and your team are compliant
Help to process and prepare customer orders – load and unload customer and supplier vehicles using a forklift truck to minimise manual handling (training will be provided)
Work as a direct support the management team and act as a keyholder when required
Check incoming deliveries and report missing or damaged products
Maintain stock levels in both the warehouse and yard areas, carrying out regular stock counts
Keep the branch looking clean and tidy and make Health & Safety a priority
Work with colleagues to suggest opportunities for improvement

What’s in it for you?

Competitive salary and discretionary bonus
A wide range of voluntary benefits including holiday buying, discounted gym membership, car salary sacrifice scheme, Cycle2Work, Benenden Healthcare and more.
Access to a wealth of health and wellbeing services including access to online GP appointments and mental health support
Generous employee discounts
Access to discounts with hundreds of your favourite high street and online retailers
Retirement savings plan
Life assurance
Enhanced maternity/paternity/adoption leave for anyone expecting or adopting a child

Required Skills And Experience

Previous industry experience preferred but not essential
A positive team player who is a strong and inclusive leader
A genuine enthusiasm for dealing with customers, and a ‘customer 1st’ attitude
Confident working both indoors and outdoors, with a strong focus on H&S
Comfortable in a role involving extensive manual handling of bulky items

About Us

At Jewson, we\’re proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We\’re a friendly and collaborative team, passionate about what we do and committed to doing it well.

If you\’re ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you. Apply today!

What\’s next…

If your application is successful, our in-house recruitment team will be in touch to arrange an interview and to answer any initial questions you have.

Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.

Stark Building Materials UK is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.

Seniority level

Seniority level

Mid-Senior level

Employment type

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Part-time

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Industries

Wholesale Building Materials

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