Customer Service Advisor Yard in Hayling Island

Customer Service Advisor Yard in Hayling Island

Hayling Island Full-Time 24000 - 36000 Β£ / year (est.) No working from home possible
Stark Building Materials UK

At a Glance

  • Tasks: Welcome customers, assist with orders, and maintain stock levels in a vibrant yard environment.
  • Company: Jewson is a leading building materials distributor in Northern Europe, known for exceptional service.
  • Benefits: Enjoy competitive pay, 34 days holiday, staff discounts, and a supportive work culture.
  • Other info: Training provided for forklift operation and opportunities for career advancement.
  • Why this job: Join a friendly team focused on growth, customer satisfaction, and a safe working environment.
  • Qualifications: Strong communication skills and a health and safety focus; experience preferred but not essential.

The predicted salary is between 24000 - 36000 Β£ per year.

Are you based in the Hayling Island area? Do you have a passion for working with people?
Jewson a leading building materials distributor in Northern Europe, is on the hunt for a Yard Operative who\'s as passionate about great service as we are.
We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 34 days of holiday (inclusive of bank holidays).
Branch hours - 7.00 - 5.00 Monday to Friday and every 2nd Saturday morning 8-12
Location- Station Road, Hayling Island, PO11 0EL
Key Responsibilities
  • Welcome customers to the branch and take an active interest in their projects

  • Get to know our product lines so you can offer advice and help to customers, making the most of all customer interactions in line with our Jewson Values

  • Help to prepare customer orders, load and unload customer and supplier vehicles using a Forklift Truck to minimise manual handling (training will be provided)

  • Check incoming deliveries and report missing or damaged products

  • Maintain stock levels in both the shop and yard areas, carrying out regular stock counts

  • Keep the branch looking clean and tidy, to make a great first impression on our customers

  • Make Health & Safety a priority and demonstrate how you can keep yourself and others safe at work

What\'s in it for you?
  • Retirement Savings Plan (Pension) - with Legal & General

  • Life Assurance - From your first day of employment with us you are automatically covered for a lump-sum death in service benefit of 2 x your basic salary. However, if you join the STARK Building Materials Retirement Savings Plan (including if you are automatically enrolled) and contribute a minimum of 4% of your Pensionable Earnings, your lump sum death in service benefit will be increased to 4 x your Pensionable Earnings.

  • WorkPerks - A platform home to hundreds of all your favourite high street and online discounts via the provider Reward Gateway

  • Aviva Digicare+ Workplace App (Access to a digital GP, second medical opinions, Mental Health consultation, bereavement service, nutritional consultation)

  • Voluntary company benefits such as Car Salary Sacrifice scheme with VWFS, Cycle2Work, Benenden Healthcare, Critical Illness Cover

  • Employee Discount

  • Refer a Friend scheme

  • Wellbeing Centre via WorkPerks

  • New Reward and Recognition programme - launching soon!

Required Skills and Experience
  • Previous industry experience preferred but not essential

  • Strong organisational skills, with the ability to prioritise work accordingly

  • Strong communication skills

  • Confident working both indoors and outdoors

  • A health and safety focus

  • Comfortable in a role involving extensive manual handling of bulky items

About us
At Jewson , we\'re proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We\'re a friendly and collaborative team, passionate about what we do and committed to doing it well.
If you\'re ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you. Apply today!

Customer Service Advisor Yard in Hayling Island employer: Stark Building Materials UK

Jewson, a leading building materials distributor in Northern Europe, offers an exceptional work environment on Hayling Island, where employees are valued and encouraged to grow. With competitive salaries, generous holiday allowances, and a strong focus on employee wellbeing, including access to health services and discounts, Jewson fosters a collaborative culture that prioritises great service and personal development. Join a passionate team dedicated to excellence and make a meaningful impact in your career.

Stark Building Materials UK

Contact Details:

Stark Building Materials UK Recruitment Team

StudySmarter Expert Advice🀫

We think this is how you could land Customer Service Advisor Yard in Hayling Island

✨Tip Number 1

Familiarise yourself with Jewson's product lines before your interview. Knowing the products will not only help you answer questions confidently but also show your genuine interest in the role and the company.

✨Tip Number 2

Highlight any previous customer service experience you have, even if it's from a different industry. Emphasising your ability to engage with customers and provide excellent service can set you apart from other candidates.

✨Tip Number 3

Demonstrate your understanding of health and safety practices during the interview. Since this role involves manual handling and working in a yard, showing that you prioritise safety will resonate well with the hiring team.

✨Tip Number 4

Be prepared to discuss how you manage your time and prioritise tasks. The role requires strong organisational skills, so sharing examples of how you've successfully handled multiple responsibilities can make a positive impression.

We think you need these skills to ace Customer Service Advisor Yard in Hayling Island

Strong Communication Skills
Customer Service Orientation
Organisational Skills
Health and Safety Awareness
Manual Handling Skills
Product Knowledge
Teamwork

Some tips for your application 🫑

Understand the Role:Read the job description carefully to understand the key responsibilities and required skills. Tailor your application to highlight how your experience aligns with what Jewson is looking for in a Customer Service Advisor.

Craft a Compelling CV:Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service or similar roles. Use bullet points for clarity and focus on achievements that demonstrate your organisational and communication skills.

Write a Strong Cover Letter:In your cover letter, express your passion for working with people and your interest in the building materials industry. Mention specific examples of how you have provided great service in previous roles and how you can contribute to Jewson's values.

Proofread Your Application:Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer-facing role.

How to prepare for a job interview at Stark Building Materials UK

✨Know the Company

Before your interview, take some time to research Jewson and its values. Understanding their commitment to customer service and quality products will help you align your answers with what they are looking for.

✨Demonstrate Your People Skills

As a Customer Service Advisor, you'll be interacting with customers regularly. Be prepared to share examples of how you've successfully engaged with customers in the past, showcasing your communication skills and passion for helping others.

✨Highlight Safety Awareness

Given the role's focus on health and safety, be ready to discuss your understanding of safety protocols and how you prioritise safety in your work environment. This shows that you take the responsibility seriously.

✨Ask Insightful Questions

Prepare a few thoughtful questions to ask at the end of your interview. This could be about the team culture, opportunities for growth, or specific challenges the branch is currently facing. It demonstrates your genuine interest in the role and the company.