At a Glance
- Tasks: Build relationships with customers and maximise sales through upselling and product advice.
- Company: Join JEWSON, a leading building materials distributor in Northern Europe.
- Benefits: Enjoy competitive salary, performance bonuses, and great employee perks.
- Other info: Flexible working hours and 34 days holiday per year.
- Why this job: Be part of a friendly team dedicated to exceptional service and career growth.
- Qualifications: Customer-focused with B2B sales experience and strong communication skills.
The predicted salary is between 30000 - 42000 € per year.
Be among the first 25 applicants. At Jewson, part of Stark UK, we believe that our greatest asset is our people! We\'re not just a team; we’re a vibrant community driven by decency, passion, and pride in everything we do. We are committed to creating a dynamic workplace where everyone can thrive and unleash their full potential. If you’re looking for a place where your ideas are not just welcomed but celebrated, you’ve found your home!
What You’ll Be Doing
What You’ll Be Doing
- Acknowledge every customer, ascertain their needs and wow them with quick and efficient service
- Ask open questions to build strong relationships and understand our customers current and future requirements so we can support all their needs
- Maintain excellent standards across the counter, shop floor and yard
- Operate machinery safely and carry out key operational activities such as offloading, picking, packing, restocking and loading vehicles
- Adhere to all company practice and policy, especially in relation to health and safety, compliance and business controls
- Provide advice on products and services with particular attention to cross-selling packages and services such as Build Aviator and Tool Hire
- Understand our approach to pricing and be able to communicate credible prices
- Support business initiatives to increase sales, margin & service as
- Continually develop your knowledge of core and specialist product lines to meet customer needs
What We’re Looking For
- Customer Service - High levels of customer satisfaction with frequently returning customers and growing live accounts
- Enthusiasm - You radiate positivity and possess an unyielding passion for the merchant world
- Decency - You embody honesty and integrity, contributing to a workplace built on respect and ethics
- Team Spirit - You thrive in collaborative settings, believing that together we can achieve greatness
- Pride - You take pride in your work and are dedicated to producing top-notch results
Why Choose Us?
- Quality - We’re unwavering in our commitment to providing outstanding products and service that exceed our customers’ expectations
- Supportive Environment - Join a culture that prioritises your growth, with the resources and support you need to excel
- Professional Development - We are invested in your success! Explore our apprenticeships, training, and mentoring programs designed to elevate your career
- Great Benefits - Enjoy a compelling package that includes a competitive salary, bonuses, pension schemes, and life assurance, among many other perks
- Work-Life Balance - We value your well-being and offer flexible working hours and a hybrid working model to help you find your ideal rhythm
What’s Next
If your application is successful, our Talent team will reach out to arrange an interview and answer any questions you may have. We are committed to providing reasonable adjustments to ensure you can perform at your best throughout the application and interview process.
Seniority level
- Entry level
Employment type
- Full-time
Job function
- Other
Industries
- Wholesale Building Materials
Referrals increase your chances of interviewing at STARK Building Materials UK by 2x
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Customer Service Advisor - Sales employer: Stark Building Materials UK
At JEWSON, located in the vibrant Bridge of Don area of Aberdeen, we pride ourselves on fostering a supportive and dynamic work environment where our employees can thrive. With competitive salaries, performance-related bonuses, and a comprehensive benefits package including a retirement savings plan and health services, we are committed to the well-being and professional growth of our team. Join us to be part of a collaborative culture that values great service and offers opportunities for career advancement in the building materials industry.
Contact Detail:
Stark Building Materials UK Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Advisor - Sales
✨Tip Number 1
Get to know the company inside out! Research Jewson and understand their values, products, and customer service approach. This will help you tailor your conversations during interviews and show that you're genuinely interested.
✨Tip Number 2
Practice your pitch! Be ready to talk about your experience in B2B sales and how you've built relationships with customers in the past. We want to hear how you can bring that passion for great service to Jewson.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Jewson.
We think you need these skills to ace Customer Service Advisor - Sales
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let your enthusiasm for great customer service shine through. We want to see how you can build relationships and make a difference for our customers!
Tailor Your Application:Make sure to customise your application to highlight your relevant experience in B2B sales and construction materials. We love seeing how your background aligns with what we do at Jewson.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to spot. No need for fluff—just show us what you've got!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with Jewson.
How to prepare for a job interview at Stark Building Materials UK
✨Know Your Product
Before the interview, make sure you research Jewson's products and services. Understanding the building materials industry will help you answer questions confidently and show your passion for the role.
✨Showcase Your Customer Focus
Prepare examples of how you've built relationships with customers in the past. Highlight your ability to upsell and cross-sell, as this is crucial for a Customer Service Advisor in sales.
✨Demonstrate Proactivity
Think of instances where you've taken the initiative to improve customer experience or solve problems. This will illustrate your proactive nature, which is highly valued in this role.
✨Practice Your Communication Skills
Since you'll be on the phone a lot, practice speaking clearly and confidently. You might even want to do a mock interview with a friend to get comfortable with articulating your thoughts.
