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- Tasks: Assist customers at the trade counter, process orders, and arrange deliveries.
- Company: Join Jewson, part of STARK Building Materials UK, a leader in construction supplies.
- Benefits: Enjoy competitive pay, generous discounts, and access to health and wellbeing services.
- Other info: Flexible hours available; supportive recruitment process for all applicants.
- Why this job: Be part of a friendly team dedicated to excellent service and career growth.
- Qualifications: Previous trade sales experience is preferred; strong communication skills are essential.
The predicted salary is between 24000 - 36000 £ per year.
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Are you based in the RUTHERGLEN area?
Do you have experience in Trade Sales of Construction products?
Jewson specialise in providing building materials to the Construction Trade.
We\’re on the hunt for a Trade Counter Sales Advisor to join the team in our current branch.
We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 34 days of holiday (inclusive of bank holidays).
Working Hours: 730am–5pm Monday to Friday and every second Saturday 8am to 12noon
Location: 257 Glasgow Road, Rutherglen, Glasgow G73 1SG
Key Responsibilities
This is a busy and varied role working with a great team.
You\’ll cover trade counter sales duties, processing orders and arranging deliveries.
You\’ll interact with customers and suppliers on a daily basis and ensure that the best service is always demonstrated to them.
- Get to know our product lines so you can offer advice and help to customers, making the most of all customer interactions
- Process customer orders at the trade counter and sales office, arrange deliveries and update customers on their orders
- Help to prepare customer orders in our warehouse in a timely manner
- Check incoming deliveries and report missing or damaged products and carry out regular stock counts
- Keep the branch looking clean and tidy, to make a great first impression on our customers
- Make Health & Safety a priority and demonstrate how you can keep yourself and your team safe at work
What’s in it for you?
- Competitive salary
- A wide range of voluntary benefits including holiday buying, discounted gym membership, car salary sacrifice scheme, Cycle2Work, Benenden Healthcare and more.
- Access to a wealth of health and wellbeing services including access to online GP appointments and mental health support
- Generous employee discounts
- Access to discounts with hundreds of your favourite high street and online retailers
- Retirement savings plan
- Life assurance
- Enhanced maternity/paternity/adoption leave for anyone expecting or adopting a child
Required Skills And Experience
- Previous industry experience preferred
- Experience in a busy Trade Counter environment is essential
- Stellar communication and people skills
- IT literate
Why STARK?
At Jewson, we\’re proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We\’re a friendly and collaborative team, passionate about what we do and committed to doing it well.
If you\’re ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you. Apply today!
What\’s Next…
If your application is successful, our in-house recruitment team will be in touch to arrange an interview and to answer any initial questions you have.
Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
Stark Building Materials UK is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.
Seniority level
-
Seniority level
Entry level
Employment type
-
Employment type
Part-time
Job function
-
Job function
Sales and Business Development
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Industries
Wholesale Building Materials
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Customer Service Advisor – Sales employer: Stark Building Materials UK
Contact Detail:
Stark Building Materials UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor – Sales
✨Tip Number 1
Familiarise yourself with the products and services offered by STARK Building Materials. Knowing the ins and outs of their trade counter sales will help you engage confidently with customers and demonstrate your expertise during the interview.
✨Tip Number 2
Highlight any previous experience in a busy trade counter environment. Be ready to share specific examples of how you've successfully handled customer interactions, processed orders, or managed deliveries in past roles.
✨Tip Number 3
Prepare to discuss your communication skills and how they contribute to excellent customer service. Think of scenarios where you've resolved customer issues or provided exceptional support, as this will resonate well with the hiring team.
✨Tip Number 4
Show enthusiasm for the role and the company culture at STARK. Research their values and mission, and be ready to express why you want to be part of their team, which can set you apart from other candidates.
We think you need these skills to ace Customer Service Advisor – Sales
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in trade sales and customer service. Use specific examples that demonstrate your skills in a busy environment, particularly in handling customer interactions and processing orders.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your familiarity with construction products and how your previous experience aligns with the responsibilities of a Trade Counter Sales Advisor.
Highlight Key Skills: Emphasise your communication and IT skills in your application. Since the role involves interacting with customers and processing orders, showcasing these abilities will make you stand out.
Showcase Your Knowledge: Demonstrate your understanding of the building materials industry in your application. Mention any specific products or services you are familiar with, as this will show your potential employer that you are prepared for the role.
How to prepare for a job interview at Stark Building Materials UK
✨Know Your Products
Familiarise yourself with the range of building materials offered by STARK. Being able to discuss specific products and their applications will demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Communication Skills
As a Customer Service Advisor, you'll be interacting with customers daily. Practice clear and friendly communication, and be prepared to share examples of how you've successfully resolved customer issues in the past.
✨Demonstrate Team Spirit
STARK values collaboration. Be ready to discuss how you work well in a team environment and provide examples of how you've contributed to a positive workplace culture in previous roles.
✨Prioritise Health & Safety
Understand the importance of health and safety in a trade counter environment. Be prepared to discuss how you would ensure safety for yourself and your colleagues while handling products and managing deliveries.