At a Glance
- Tasks: Engage with customers, manage orders, and deliver building materials in a dynamic role.
- Company: Join STARK Building Materials UK, a leader in providing quality building solutions.
- Benefits: Enjoy competitive pay, generous holiday, staff discounts, and wellness services.
- Other info: No weekend work; full-time hours from Monday to Friday.
- Why this job: Be part of a friendly team focused on great service and career growth.
- Qualifications: Valid UK driving license required; customer service experience is a plus.
The predicted salary is between 26000 - 35000 £ per year.
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Are you based in the Swindon area?
Do you have a passion for working with people and enjoy a fast-paced and varied role?
Jewson Partnership Solutions (JPS) specialise in providing supply solutions and building materials for our customers in the Public Sector such as Housing Associations and Local Authorities.
We\'re on the hunt for a Customer Assistant/Delivery Driver to join the team in our new branch in Swindon, who\'s as passionate about great service as we are!
We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 34 days of holiday (inclusive of bank holidays).
- Please note - a valid UK driving license (no more than 6 points) is a requirement of this role
Location: Jewson Partnership Solutions, Kembrey Park, 3 Larch Close, Swindon
SN2 8YR
Key Responsibilities
This is a multi-skilled role covering all areas of our branch, from customer service, warehouse and delivery driving, giving you opportunity to learn and develop within the team.
- Get to know our product lines and services in order to make the most of all customer interactions in line with our JPS values
- Develop great relationships with new and existing customers, understanding their needs and providing proactive advice and solutions
- Use our in-house systems to process customer orders, organise delivery times, manage stock control and keep customers updated throughout their journey
- Pick and prepare customer orders in our warehouse, load and unload customer and delivery vehicles
- Deliver and unload orders to our customers sites, using a 3.5t van in and around the Swindon area
- Keep the branch and yard/warehouse looking clean and tidy, to make a great first impression on our customers
- Maintain stock levels, carrying out regular stock counts and rotations
- Work with colleagues to suggest opportunities for improvement
- Valid UK manual driving license (no more than 6 points) is a requirement of this role
- Previous industry experience preferred but not essential
- Experience in a customer facing environment
- IT literate and a strong communicator
- Passion for working with people with a positive can-do attitude
- Competitive salary and discretionary bonus
- A wide range of voluntary benefits including holiday buying, discounted gym membership, salary sacrifice scheme, Cycle2Work, Benenden Healthcare and more.
- Access to a wealth of health and wellbeing services including access to online GP appointments and mental health support
- Generous employee discounts
- Access to discounts with hundreds of your favourite high street and online retailers
- Retirement savings plan
- Life assurance
- Enhanced maternity/paternity/adoption leave for anyone expecting or adopting a child
At JPS, we\'re proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We\'re a friendly and collaborative team, passionate about what we do and committed to doing it well.
If you\'re ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you. Apply today!
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#J-18808-LjbffrCustomer Assistant/Delivery Driver in Swindon employer: Stark Building Materials UK
STARK Building Materials UK is an exceptional employer, offering a vibrant work culture in Swindon that prioritises employee growth and satisfaction. With competitive salaries, generous holiday allowances, and a range of benefits including health and wellbeing services, staff discounts, and opportunities for career advancement, we are dedicated to fostering a supportive environment where our team can thrive while delivering outstanding service to our customers.
Contact Details:
Stark Building Materials UK Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant/Delivery Driver in Swindon
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Stark Building Materials UK. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Stark Building Materials UK before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Customer Assistant/Delivery Driver in Swindon
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Stark Building Materials UK:Your cover letter is your chance to shine! Tell us why you want to work at Stark Building Materials UK specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Stark Building Materials UK!
How to prepare for a job interview at Stark Building Materials UK
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.