Customer Assistant/Delivery Driver

Customer Assistant/Delivery Driver

Swindon Full-Time 26000 - 35000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Engage with customers, manage orders, and deliver building materials in a dynamic role.
  • Company: Join STARK Building Materials UK, a leader in providing quality building solutions.
  • Benefits: Enjoy competitive pay, generous holiday, staff discounts, and wellness services.
  • Why this job: Be part of a friendly team focused on great service and career growth.
  • Qualifications: Valid UK driving license required; customer service experience is a plus.
  • Other info: No weekend work; full-time hours from Monday to Friday.

The predicted salary is between 26000 - 35000 £ per year.

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Are you based in the Swindon area?

Do you have a passion for working with people and enjoy a fast-paced and varied role?

Jewson Partnership Solutions (JPS) specialise in providing supply solutions and building materials for our customers in the Public Sector such as Housing Associations and Local Authorities.

We\’re on the hunt for a Customer Assistant/Delivery Driver to join the team in our new branch in Swindon, who\’s as passionate about great service as we are!

We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 34 days of holiday (inclusive of bank holidays).

  • Please note – a valid UK driving license (no more than 6 points) is a requirement of this role

Working Hours: 40hrs per week – 7.30 – 16:30 Monday to Friday (no weekends!)

Location: Jewson Partnership Solutions, Kembrey Park, 3 Larch Close, Swindon

SN2 8YR

Key Responsibilities

This is a multi-skilled role covering all areas of our branch, from customer service, warehouse and delivery driving, giving you opportunity to learn and develop within the team.

  • Get to know our product lines and services in order to make the most of all customer interactions in line with our JPS values
  • Develop great relationships with new and existing customers, understanding their needs and providing proactive advice and solutions
  • Use our in-house systems to process customer orders, organise delivery times, manage stock control and keep customers updated throughout their journey
  • Pick and prepare customer orders in our warehouse, load and unload customer and delivery vehicles
  • Deliver and unload orders to our customers sites, using a 3.5t van in and around the Swindon area
  • Keep the branch and yard/warehouse looking clean and tidy, to make a great first impression on our customers
  • Maintain stock levels, carrying out regular stock counts and rotations
  • Work with colleagues to suggest opportunities for improvement

Required Skills And Experience

  • Valid UK manual driving license (no more than 6 points) is a requirement of this role
  • Previous industry experience preferred but not essential
  • Experience in a customer facing environment
  • IT literate and a strong communicator
  • Passion for working with people with a positive can-do attitude

What’s in it for you?

  • Competitive salary and discretionary bonus
  • A wide range of voluntary benefits including holiday buying, discounted gym membership, salary sacrifice scheme, Cycle2Work, Benenden Healthcare and more.
  • Access to a wealth of health and wellbeing services including access to online GP appointments and mental health support
  • Generous employee discounts
  • Access to discounts with hundreds of your favourite high street and online retailers
  • Retirement savings plan
  • Life assurance
  • Enhanced maternity/paternity/adoption leave for anyone expecting or adopting a child

Why STARK?

At JPS, we\’re proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We\’re a friendly and collaborative team, passionate about what we do and committed to doing it well.

If you\’re ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you. Apply today!

Seniority level

  • Seniority level

    Entry level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Other

  • Industries

    Wholesale Building Materials

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Customer Assistant/Delivery Driver employer: Stark Building Materials UK

STARK Building Materials UK is an exceptional employer, offering a vibrant work culture in Swindon that prioritises employee growth and satisfaction. With competitive salaries, generous holiday allowances, and a range of benefits including health and wellbeing services, staff discounts, and opportunities for career advancement, we are dedicated to fostering a supportive environment where our team can thrive while delivering outstanding service to our customers.
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Contact Detail:

Stark Building Materials UK Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Assistant/Delivery Driver

✨Tip Number 1

Familiarise yourself with the products and services offered by Jewson Partnership Solutions. Understanding their offerings will help you engage with customers more effectively and demonstrate your commitment to providing excellent service.

✨Tip Number 2

Highlight your customer service skills during any interactions, whether in person or over the phone. Show that you can build relationships and understand customer needs, as this is crucial for the role.

✨Tip Number 3

Make sure to showcase your driving experience and knowledge of the local area during discussions. Being familiar with Swindon and its surroundings can give you an edge when it comes to efficient deliveries.

✨Tip Number 4

Demonstrate a positive attitude and a willingness to learn. The role involves various responsibilities, so showing that you're adaptable and eager to grow within the team will make you a standout candidate.

We think you need these skills to ace Customer Assistant/Delivery Driver

Valid UK driving license
Customer service skills
Strong communication skills
IT literacy
Ability to build relationships
Problem-solving skills
Attention to detail
Time management
Teamwork
Adaptability
Organisational skills
Positive attitude
Knowledge of warehouse operations
Stock management

Some tips for your application 🫡

Understand the Role: Read through the job description carefully to understand the key responsibilities and required skills. Tailor your application to highlight how your experience aligns with these aspects.

Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service and driving roles. Use bullet points for clarity and focus on achievements that demonstrate your skills.

Write a Compelling Cover Letter: In your cover letter, express your passion for customer service and working with people. Mention specific examples of how you've excelled in similar roles and why you want to work for STARK Building Materials UK.

Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Stark Building Materials UK

✨Know the Company

Before your interview, take some time to research STARK Building Materials UK and Jewson Partnership Solutions. Understand their values, products, and the services they offer. This will help you tailor your answers and show that you're genuinely interested in the role.

✨Demonstrate Customer Service Skills

As a Customer Assistant/Delivery Driver, you'll be interacting with customers regularly. Prepare examples from your past experiences where you've provided excellent customer service or resolved issues effectively. This will highlight your ability to meet the company's customer service standards.

✨Show Your Driving Experience

Since a valid UK driving license is required, be ready to discuss your driving experience. Mention any relevant driving roles you've had, how you ensure safety on the road, and your familiarity with the local area, especially Swindon.

✨Ask Insightful Questions

At the end of the interview, don't forget to ask questions. Inquire about the team dynamics, opportunities for growth within the company, or what a typical day looks like for someone in this role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.

Customer Assistant/Delivery Driver
Stark Building Materials UK
S
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