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- Tasks: Assist customers, process orders, and manage stock in a dynamic trade centre environment.
- Company: Join JP Corry, a leading Builders Merchants known for quality and service.
- Benefits: Enjoy 34 days annual leave, flexible hours, and a tailored benefits package.
- Why this job: Be part of a supportive team that values Decency, Passion, and Pride.
- Qualifications: Customer-focused mindset, great communication skills, and a willingness to learn.
- Other info: Flexible working patterns available; excellent career growth opportunities.
The predicted salary is between 20000 - 25000 £ per year.
JP Corry, BITCs Responsible Company of the Year (2024), is a leading Builders Merchants in Northern Ireland. Our name is renowned for providing excellent quality and service in the supply of building materials and timber-based products. By hiring the right people for the job, who align with our values of Decency, Passion and Pride, we provide excellent career opportunities in a challenging and rewarding environment.
Through equipping you with the right tools and training, we lay a solid foundation for you to make your career a successful one with us.
WHY WORK AT JP CORRY:
- Generous annual leave scheme of 34 days per year pro rata including statutory holidays
- Build your own benefits package & tailor to suit your needs: options to include high street discount vouchers & health checks
- Competitive pension scheme and Life Assurance benefit
- Enhanced Maternity, Paternity & Adoption pay
- Training opportunities, development & career growth
- Staff Discount from JP Corry Branches
- Aviva Digicare Bonus scheme opportunity for annual bonus
- Access to Women In Business Membership
- Volunteering & fundraising opportunities
- High 5 staff reward & recognition scheme
WHAT IS THE ROLE?
As an enthusiastic and customer-focused Trade Centre Assistant, you'll be at the heart of day-to-day operations helping customers in person, by phone, and by email, ensuring they get the products and service they need to get the job done. You'll also support stock management, order processing, and general branch operations to keep everything running smoothly. As a Trade Centre Assistant, you'll play a vital role in delivering on our promise to customers and keeping the branch running effectively.
Branch opening hours are Mon - Fri 07.30 - 17.00 and Sat 08.00 - 12.00, and we are flexible to consider a variety of working hours/patterns to suit your needs! This role is for Saturday hours 8am to 12 noon shift - Additional hours will be available throughout the week.
WHAT WILL I BE DOING?
- Welcome and assist customers, providing product advice and friendly, professional service.
- Process transactions and orders accurately and efficiently.
- Assemble and manage customer orders and deliveries, ensuring stock accuracy.
- Support stock management, replenishment, and housekeeping to keep the trade centre well presented.
- Proactively work towards branch sales and performance targets.
- Contribute to a safe working environment by following H&S procedures.
- Collaborate with colleagues to ensure excellent customer service and smooth branch operations.
WHAT DO WE NEED FROM YOU?
- A customer-first mindset with great communication skills.
- A team player who takes pride in delivering excellent service.
- Organised, reliable, and proactive in handling tasks.
- Willingness to learn and engage in personal development.
- Proficient in the use of IT, namely in trading systems and Microsoft packages.
- Commitment to our values of Decency, Passion, and Pride.
In the circumstance where we receive a high number of applications, we reserve the right to apply the following enhanced criteria to facilitate shortlisting: Have worked in a similar role/environment.
JP Corry is an equal opportunities employer.
Trade Counter Sales Advisor in Lisburn employer: STARK Building Materials UK Limited trading as JP Corry
Contact Detail:
STARK Building Materials UK Limited trading as JP Corry Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trade Counter Sales Advisor in Lisburn
✨Tip Number 1
Get to know the company! Research JP Corry and understand their values of Decency, Passion, and Pride. This will help you connect with the team during your interview and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! Since you'll be assisting customers directly, think of scenarios where you can demonstrate your ability to provide excellent service. Role-play with a friend or family member to build your confidence.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn to get insider tips about the role and the company culture. They might share valuable insights that could give you an edge in your application.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and serious about joining the JP Corry team. Don’t miss out on this opportunity!
We think you need these skills to ace Trade Counter Sales Advisor in Lisburn
Some tips for your application 🫡
Show Your Customer Focus: Make sure to highlight your customer service skills in your application. We want to see how you’ve gone above and beyond for customers in the past, so share specific examples that showcase your passion for helping others.
Tailor Your CV: Don’t just send out the same CV for every job. Take a moment to tweak it for the Trade Counter Sales Advisor role. Emphasise your relevant experience and skills that align with our values of Decency, Passion, and Pride.
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about why you’d be a great fit for us at JP Corry.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at STARK Building Materials UK Limited trading as JP Corry
✨Know Your Products
Familiarise yourself with the building materials and timber-based products that JP Corry offers. Being able to discuss specific products and their uses will show your enthusiasm and readiness to assist customers effectively.
✨Emphasise Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Highlight your communication skills and how you’ve handled challenging situations, as this role is all about putting the customer first.
✨Show Your Team Spirit
JP Corry values teamwork, so be ready to discuss how you’ve collaborated with colleagues in previous roles. Share instances where you contributed to a positive team environment or helped achieve branch goals.
✨Align with Their Values
Understand and reflect on JP Corry's values of Decency, Passion, and Pride during your interview. Think of ways you can demonstrate these values through your work ethic and attitude, making it clear that you’re a great cultural fit.