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For Companies At a Glance
- Tasks: Serve customers in a busy yard, prepare orders, and operate forklift trucks.
- Company: Join JP Corry, a leading Builders Merchants known for quality and service.
- Benefits: Enjoy 34 days annual leave, flexible hours, and a tailored benefits package.
- Why this job: Be part of a team that values decency, passion, and pride while making a real impact.
- Qualifications: A friendly team player with a passion for customer service and a willingness to learn.
- Other info: Flexible working patterns available and excellent career growth opportunities.
The predicted salary is between 22000 - 30000 £ per year.
Overview
CUSTOMER SERVICE ADVISOR – YARD OPERATIVE
BASED: NEWRY
JP Corry, BITC’s ‘Responsible Company of the Year’ (2024) is a leading Builders Merchants in Northern Ireland. Our name is renowned for providing excellent quality and service in the supply of building materials and timber-based products. By hiring the right people for the job, who align with our values of ‘Decency’, ‘Passion’ and ‘Pride’ we provide excellent career opportunities in a challenging and rewarding environment. Through equipping you with the right tools and training we lay a solid foundation for you to make your career a successful one with us.
Why work at JP Corry
- Generous annual leave scheme of 34 days per year pro rata inc statutory holidays
- Build your own benefits package & tailor to suit your needs: options to include high street discount vouchers & health checks
- Competitive pension scheme and Life Assurance benefit
- Enhanced Maternity, Paternity & Adoption pay
- Training opportunities, development & career growth
- Staff Discount from JP Corry Branches
- Aviva Digicare+
- Bonus scheme – opportunity for annual bonus
- Access to Women In Business Membership
- Volunteering & fundraising opportunities
- High 5 staff reward & recognition scheme
What is the role?
A Customer Service Assistant in one of our busy yards is a vital role of our branch as it ensures yard operations are carried out efficiently, effectively and above all else, safely, whilst encompassing our customer first culture.
Within this role you will predominately be working in an outdoor environment serving customers and operating a range of forklift trucks preparing and loading orders. Our Yard Operatives take pride in delivering a level of high quality customer service though excellent product knowledge and advice.
Branch opening hours are Mon – Thurs 07.30 – 17.00 Fri 07.30 – 16.00 Sat 08.00 – 12.00 and we are flexible to consider a variety of working hours/patterns to suit your needs!
What will I be doing?
- Responsible for personal and workplace health and safety and observe regulations in relation to the Health and Safety at Work Act.
- Working independently and as part of the team to serve customers face to face, and to be the best merchant within your local community
- Preparing orders for collection & delivery and ensuring sales documentation is completed. Loading and unloading vehicles both manually and with a forklift truck
- Making sure all goods inwards are checked and put away in the correct location. Maintain adequate branch stock levels and count accurately for/during stocktake.
What do we need from you?
- An approachable and pleasant team player, with a passion for customer service
- Willingness and aptitude to learn and have a basic level of literacy and numeracy
- Proactive, can do attitude
- In the circumstance where we receive a high number of applications, we reserve the right to apply the following enhanced criteria to facilitate shortlisting:
- Have worked in a similar role/environment and/or prior FLT experience and licence
CLOSING DATE: 29TH SEPTEMBER 2025
JP CORRY IS AN EQUAL OPPORTUNITIES EMPLOYER
Skills:
- Customer Service Advisor
- Yard Operative
- Customer Service
#J-18808-Ljbffr
Customer Service Advisor - Yard Operative employer: STARK Building Materials UK Limited trading as JP Corry
Contact Detail:
STARK Building Materials UK Limited trading as JP Corry Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor - Yard Operative
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on JP Corry. Understand their values like ‘Decency’, ‘Passion’, and ‘Pride’. This will help you show how you align with their culture and make a great impression.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and yard operations. Think about your past experiences and how they relate to the role. We want you to feel confident when discussing your skills!
✨Tip Number 3
Show your enthusiasm! When you’re in the interview, let your passion for customer service shine through. Talk about why you love helping customers and how you can contribute to making JP Corry the best merchant in the community.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds. Plus, it’s a chance to reiterate your excitement about the role!
We think you need these skills to ace Customer Service Advisor - Yard Operative
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let your enthusiasm for customer service shine through. We want to see that you genuinely care about helping customers and creating a positive experience for them.
Tailor Your Application: Make sure to customise your application to reflect the values of JP Corry: Decency, Passion, and Pride. Highlight any relevant experience or skills that align with these values to show us you're a great fit!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and experience.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at STARK Building Materials UK Limited trading as JP Corry
✨Know Your Stuff
Familiarise yourself with JP Corry's products and services. Being able to discuss building materials and timber-based products confidently will show your passion for the role and impress the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about situations where you went above and beyond to help a customer, as this aligns perfectly with their values of Decency, Passion, and Pride.
✨Safety First
Since health and safety is a big part of the role, be ready to discuss your understanding of workplace safety regulations. Mention any relevant experience you have with health and safety practices, especially if you've worked in similar environments before.
✨Be a Team Player
JP Corry values teamwork, so highlight your ability to work well with others. Share stories that demonstrate your collaborative spirit and how you contribute positively to a team dynamic.
