Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join us as a Customer Service Advisor, serving customers and operating forklifts in our busy yard.
- Company: JP Corry is a top Builders Merchant in Northern Ireland, known for quality and service.
- Benefits: Enjoy 34 days of annual leave, flexible hours, and a tailored benefits package.
- Why this job: Be part of a supportive team with growth opportunities and a focus on customer satisfaction.
- Qualifications: We seek friendly team players with a passion for service and a willingness to learn.
- Other info: Flexible working patterns available to fit your lifestyle!
The predicted salary is between 24000 - 33600 £ per year.
CUSTOMER SERVICE ADVISOR – YARD OPERATIVE BASED: SPRINGFIELD JP Corry, BITCs Responsible Company of the Year (2024) is a leading Builders Merchants in Northern Ireland. Our name is renowned for providing excellent quality and service in the supply of building materials and timber-based products. By hiring the right people for the job, who align with our values of Decency, Passion and Pride we provide excellent career opportunities in a challenging and rewarding environment. Through equipping you with the right tools and training we lay a solid foundation for you to make your career a successful one with us. WHY WORK AT JP CORRY? Generous annual leave scheme of 34 days per year pro rata inc statutory holidays Build your own benefits package & tailor to suit your needs: options to include high street discount vouchers & health checks Competitive pension scheme and Life Assurance benefit Enhanced Maternity, Paternity & Adoption pay Training opportunities, development & career growth Staff Discount from JP Corry Branches Aviva Digicare+ Bonus scheme opportunity for annual bonus Access to Women In Business Membership Volunteering & fundraising opportunities High 5 staff reward & recognition scheme WHAT IS THE ROLE? A Customer Service Assistant in one of our busy yards is a vital role of our branch as it ensures yard operations are carried out efficiently, effectively and above all else, safely, whilst encompassing our customer first culture. Within this role you will predominately be working in an outdoor environment serving customers and operating a range of forklift trucks preparing and loading orders. Our Yard Operatives take pride in delivering a level of high quality customer service though excellent product knowledge and advice. Branch opening hours are Mon – Thurs 07.30 – 17.00 Fri 07.30 – 16.00 Sat 08.00 – 12.00 and we are flexible to consider a variety of working hours/patterns to suit your needs! WHAT WILL I BE DOING? Responsible for personal and workplace health and safety and observe regulations in relation to the Health and Safety at Work Act. Working independently and as part of the team to serve customers face to face, and to be the best merchant within your local community Preparing orders for collection & delivery and ensuring sales documentation is completed. Loading and unloading vehicles both manually and with a forklift truck Making sure all goods inwards are checked and put away in the correct location. Maintain adequate branch stock levels and count accurately for/during stocktake. WHAT DO WE NEED FROM YOU? An approachable and pleasant team player, with a passion for customer service Willingness and aptitude to learn and have a basic level of literacy and numeracy Proactive, can do attitude In the circumstance where we receive a high number of applications, we reserve the right to apply the following enhanced criteria to facilitate shortlisting: Have worked in a similar role/environment and/or prior FLT experience and licence CLOSING DATE: 17TH APRIL 2025 JP Corry is an Equal Opportunities Employer Skills: Customer Service Advisor Customer Service Yard Operative
Customer Service Advisor- Yard Operative employer: STARK Building Materials UK Limited trading as JP Corry
Contact Detail:
STARK Building Materials UK Limited trading as JP Corry Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor- Yard Operative
✨Tip Number 1
Familiarize yourself with the specific products and services offered by JP Corry. Understanding the building materials and timber-based products will not only help you in customer interactions but also demonstrate your genuine interest in the role.
✨Tip Number 2
Highlight any previous experience you have in customer service or yard operations during your conversations. If you've worked in a similar environment or have forklift truck experience, make sure to mention it as it aligns with the job requirements.
✨Tip Number 3
Showcase your teamwork skills by discussing examples of how you've successfully collaborated with others in past roles. JP Corry values team players, so demonstrating your ability to work well with colleagues will set you apart.
✨Tip Number 4
Be prepared to discuss your approach to health and safety in the workplace. Since this role emphasizes personal and workplace safety, sharing your understanding and commitment to these practices will resonate well with the hiring team.
We think you need these skills to ace Customer Service Advisor- Yard Operative
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Customer Service Advisor - Yard Operative position. Understand the key responsibilities and required skills, such as customer service experience and forklift truck operation.
Tailor Your CV: Customize your CV to highlight relevant experience in customer service and any previous roles that involved working in a yard or similar environment. Mention any forklift truck licenses or related qualifications you possess.
Craft a Strong Cover Letter: Write a cover letter that reflects your passion for customer service and your proactive attitude. Use specific examples from your past experiences that demonstrate how you align with JP Corry's values of Decency, Passion, and Pride.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application shows attention to detail and professionalism, which are important in customer-facing roles.
How to prepare for a job interview at STARK Building Materials UK Limited trading as JP Corry
✨Show Your Customer Service Passion
Make sure to express your enthusiasm for customer service during the interview. Share specific examples of how you've gone above and beyond to help customers in previous roles, as this aligns with the company's values of Decency, Passion, and Pride.
✨Demonstrate Safety Awareness
Since health and safety is a key aspect of the role, be prepared to discuss your understanding of safety regulations and practices. Mention any relevant experience you have in maintaining a safe working environment, especially if you've worked with forklift trucks before.
✨Highlight Teamwork Skills
JP Corry values teamwork, so be ready to talk about your experiences working in a team setting. Provide examples of how you've collaborated with colleagues to achieve common goals or improve customer service.
✨Prepare for Practical Questions
Expect questions that assess your practical skills related to the role, such as loading and unloading goods or managing stock levels. Brush up on your knowledge of building materials and timber-based products to demonstrate your readiness for the job.
