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For Companies At a Glance
- Tasks: Manage customer accounts and ensure smooth back office operations across two branches.
- Company: Join JP Corry, a top Builders Merchant in Northern Ireland, recognized for quality and service.
- Benefits: Enjoy 34 days of annual leave, flexible working hours, and a tailored benefits package.
- Why this job: Be part of a supportive culture that values Decency, Passion, and Pride while growing your career.
- Qualifications: Experience in financial administration is preferred; good communication skills are essential.
- Other info: Flexible job share options available; work in a dynamic environment with opportunities for development.
The predicted salary is between 24000 - 36000 £ per year.
BRANCH ADMINISTRATOR BASED: PORTADOWN/NEWRY Time split between Portadown and Newry branches CLOSING DATE: 22ND JANUARY 2025 JP Corry, BITCs Responsible Company of the Year (2024) is a leading Builders Merchants in Northern Ireland. Our name is renowned for providing excellent quality and service in the supply of building materials and timber-based products. By hiring the right people for the job, who align with our values of Decency, Passion and Pride we provide excellent career opportunities in a challenging and rewarding environment. Through equipping you with the right tools and training we lay a solid foundation for you to make your career a successful one with us. WHY WORK AT JP CORRY: Generous annual leave scheme of 34 days per year pro rata inc statutory holidays Build your own benefits package & tailor to suit your needs: options to include high street discount vouchers & health checks Competitive pension scheme and Life Assurance benefit Enhanced Maternity, Paternity & Adoption pay Training opportunities, development & career growth Staff Discount from JP Corry Branches Aviva Digicare+ Bonus scheme opportunity for annual bonus Access to Women In Business Membership Volunteering & fundraising opportunities High 5 staff reward & recognition scheme ABOUT THIS ROLE: The branch Administrator is a vital role of our branch success, as it ensures back office operations are carried out efficiently and effectively, whilst encompassing our customer first culture. This is an opportunity to work across 2 locations at our Portadown and Newry branches over a total of 38 hours per week. We are flexible to consider a job share if only 1 of these locations is suitable. Branch opening hours are Mon – Thurs 07.30 – 17.00 Fri 07.30 – 16.00 Sat 08.00 – 12.00 and we are flexible to consider a variety of working hours/patterns to suit your needs! RESPONSIBLITIES: Manage all customer accounts to ensure they are balanced Follow up with credit and debtor accounts as required Solve and direct incoming enquiries as appropriate Advise customers of payment methods and account offerings Answer the phone in a professional and courteous manner Work with JP Corry branch and central teams to manage credit control Liaise with the National Payment Centre as required Help on a busy trade counter/shop floor as required Any other duties as may be deemed necessary to ensure business objectives are met SUITABLE APPLICANTS WILL IDEALLY BE/HAVE: Proven experience working in a similar financially focused administration role Ability to work with Stirling and Euro currency Methodical, with the ability to prioritise workload Good communication skills Understanding of the building and construction industry would be advantageous, though not essential TO APPLY for this role click Apply below JP Corry is an equal opportunities employer
Branch Administrator employer: STARK Building Materials UK Limited trading as JP Corry
Contact Detail:
STARK Building Materials UK Limited trading as JP Corry Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Administrator
✨Tip Number 1
Familiarize yourself with the building and construction industry. Even if it's not essential, having a basic understanding of the products and services offered by JP Corry can give you an edge during the interview.
✨Tip Number 2
Highlight your experience in managing customer accounts and handling financial administration. Be ready to discuss specific examples of how you've successfully balanced accounts or resolved credit issues in previous roles.
✨Tip Number 3
Demonstrate your communication skills by preparing to answer questions clearly and professionally. Practice responding to common customer inquiries to show that you can handle phone calls and direct enquiries effectively.
✨Tip Number 4
Be open about your flexibility regarding working hours and locations. Since the role involves working across two branches, showing your willingness to adapt can make you a more attractive candidate.
We think you need these skills to ace Branch Administrator
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Branch Administrator position. Make sure you understand the responsibilities and requirements, as this will help you tailor your application effectively.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in financial administration or customer account management. Use specific examples to demonstrate how your skills align with the role's requirements.
Showcase Communication Skills: Since good communication is essential for this role, provide examples of how you've successfully handled customer inquiries or resolved issues in past positions. This will show that you can maintain a professional demeanor.
Tailor Your Application: Customize your cover letter to reflect JP Corry's values of Decency, Passion, and Pride. Explain why you want to work for them specifically and how you can contribute to their success.
How to prepare for a job interview at STARK Building Materials UK Limited trading as JP Corry
✨Show Your Customer Service Skills
As a Branch Administrator, you'll be the face of the company for many customers. Be prepared to discuss your previous experiences in customer service and how you handle inquiries professionally and courteously.
✨Demonstrate Financial Acumen
Since this role involves managing customer accounts and credit control, be ready to talk about your experience with financial administration. Highlight any specific tools or software you've used, especially if they relate to currency management.
✨Understand the Company Values
JP Corry values Decency, Passion, and Pride. Familiarize yourself with these values and think of examples from your past work that demonstrate how you embody them. This will show that you're a good cultural fit.
✨Be Flexible and Open-Minded
The job offers flexible working hours and locations. Express your willingness to adapt to different schedules and locations, and share any relevant experiences where you've successfully managed similar flexibility in your previous roles.
