At a Glance
- Tasks: Serve customers, prepare orders, and operate forklift trucks in a busy yard environment.
- Company: Join JP Corry, a leading Builders Merchants known for quality and service.
- Benefits: Enjoy 34 days annual leave, flexible hours, and a tailored benefits package.
- Why this job: Be part of a team that values decency, passion, and pride while making a real impact.
- Qualifications: A friendly attitude, basic literacy, and numeracy skills are essential.
- Other info: Great career growth opportunities and a supportive work culture await you!
The predicted salary is between 24000 - 36000 £ per year.
JP Corry, BITCs Responsible Company of the Year (2024), is a leading Builders Merchants in Northern Ireland. Our name is renowned for providing excellent quality and service in the supply of building materials and timber-based products. By hiring the right people for the job, who align with our values of Decency, Passion and Pride, we provide excellent career opportunities in a challenging and rewarding environment.
Through equipping you with the right tools and training, we lay a solid foundation for you to make your career a successful one with us.
WHY WORK AT JP CORRY:
- Generous annual leave scheme of 34 days per year pro rata inc statutory holidays
- Build your own benefits package & tailor to suit your needs: options to include high street discount vouchers & health checks
- Competitive pension scheme and Life Assurance benefit
- Enhanced Maternity, Paternity & Adoption pay
- Training opportunities, development & career growth
- Staff Discount from JP Corry Branches
- Aviva Digicare Bonus scheme opportunity for annual bonus
- Access to Women In Business Membership
- Volunteering & fundraising opportunities
- High 5 staff reward & recognition scheme
WHAT IS THE ROLE?
A Customer Service Assistant in one of our busy yards is a vital role of our branch as it ensures yard operations are carried out efficiently, effectively and above all else, safely, whilst encompassing our customer first culture. Within this role, you will predominately be working in an outdoor environment serving customers and operating a range of forklift trucks preparing and loading orders. Our Yard Operatives take pride in delivering a level of high quality customer service through excellent product knowledge and advice.
Branch opening hours are Mon - Thurs 07.30 - 17.00, Fri 07.30 - 16.00, Sat 08.00 - 12.00 and we are flexible to consider a variety of working hours/patterns to suit your needs!
WHAT WILL I BE DOING?
- Responsible for personal and workplace health and safety and observe regulations in relation to the Health and Safety at Work Act.
- Working independently and as part of the team to serve customers face to face, and to be the best merchant within your local community.
- Preparing orders for collection & delivery and ensuring sales documentation is completed.
- Loading and unloading vehicles both manually and with a forklift truck.
- Making sure all goods inwards are checked and put away in the correct location.
- Maintain adequate branch stock levels and count accurately for/during stocktake.
WHAT DO WE NEED FROM YOU?
- An approachable and pleasant team player, with a passion for customer service.
- Willingness and aptitude to learn and have a basic level of literacy and numeracy.
- Proactive, can do attitude.
In the circumstance where we receive a high number of applications, we reserve the right to apply the following enhanced criteria to facilitate shortlisting: Have worked in a similar role/environment and/or prior FLT experience and licence.
JP Corry is an equal opportunities employer.
Customer Service Advisor- Yard Operative in Bangor employer: STARK Building Materials UK Limited trading as JP Corry
Contact Detail:
STARK Building Materials UK Limited trading as JP Corry Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor- Yard Operative in Bangor
✨Tip Number 1
Get to know the company! Research JP Corry and understand their values of Decency, Passion, and Pride. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about serving customers, think of examples from your past experiences where you went above and beyond. Be ready to share these stories during your interview.
✨Tip Number 3
Dress the part! Even though it’s a yard operative role, showing up looking neat and professional can make a great first impression. It shows you take the opportunity seriously and respect the company culture.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and comfortable with online processes, which is a bonus in today’s job market.
We think you need these skills to ace Customer Service Advisor- Yard Operative in Bangor
Some tips for your application 🫡
Show Your Passion for Customer Service: When you're writing your application, let your enthusiasm for customer service shine through! We want to see that you genuinely care about helping customers and creating a positive experience.
Tailor Your Application: Make sure to customise your application to reflect the specific role of Customer Service Advisor - Yard Operative. Highlight any relevant experience or skills that align with our values of Decency, Passion, and Pride.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at STARK Building Materials UK Limited trading as JP Corry
✨Know Your Stuff
Familiarise yourself with JP Corry's products and services. Being able to discuss building materials and timber-based products confidently will show your passion for the role and impress the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about situations where you went above and beyond to help a customer, as this aligns perfectly with their customer-first culture.
✨Safety First
Understand the importance of health and safety regulations in a yard environment. Be ready to discuss how you would ensure safety while operating forklift trucks and handling materials, as this is crucial for the role.
✨Be a Team Player
JP Corry values teamwork, so be prepared to talk about your experiences working in a team. Highlight how you contribute positively to group dynamics and support your colleagues, which is essential for a busy yard environment.