Cluster Finance Supervisor in City of London

We are looking for a detail-oriented and experienced Cluster Finance Supervisor to join our Finance team at Starhotels London.

Looking after our colleagues is all that we care about. Respect and kindness are at the heart of everything we do. When you join us, you will become a vital member of our team. You will not only support us in delivering breathtaking hospitality to our guests but also help us create a workplace that is a role model to others.

What is in it for you?

We value our colleagues and offer great benefits, including:

• Participation in the Tronc scheme, which includes Rooms and F&B service charge and bonus.
• 28 days holiday inclusive of bank holidays, increasing with the length of service.
• Pension scheme and Simply Health plans.
• Great food and drink provided during your shift.
• Great incentives, including a refer-a-friend bonus (up to £750).
• Colleague discount to all the Starhotels Collezione around the world.

You will work with brilliant colleagues across the Hotel, ensuring we are one team delivering a seamless and memorable guest experience.

Your Role & What We Need From You

The Cluster Finance Supervisor plays a crucial part in overseeing the financial operations of our three boutique hotels in South Kensington: The Gore, The Pelham and The Franklin.

Reporting to the Cluster Financial Controller, you will take ownership of the day-to-day finance function across the cluster, from Income Audit and Accounts Receivable to supervising Accounts Payable, bank reconciliations and month-end reporting.

This is a hands‑on role for someone who takes ownership, shows initiative and is comfortable working independently with minimal supervision, managing multiple priorities and resolving issues without constant direction.

This is an excellent opportunity for an experienced hospitality finance professional looking to take on greater responsibility within a luxury boutique hotel environment.

Key Requirements:

• Proven experience in a finance or accounting role within the hotel or hospitality industry (minimum 1–2 years).
• Experience of managing multiple sites (cluster role) is highly desirable.
• A strong understanding of hotel PMS and POS systems; Opera experience would be advantageous.
• Excellent Excel skills and proficiency in hotel accounting software.
• Sage 200 experience is highly desirable, but not essential.
• The ability to communicate complex financial data clearly to non-finance heads of department.
• Strong organisational skills, with the ability to manage your own workload and work effectively within a cross‑functional team.
• A relevant degree in Finance, Accounting or a related field, or qualified by experience gained in the hotel industry.
• The ability to work under pressure, meet deadlines and handle sensitive financial information with discretion.
• Available to start immediately or at short notice.

Your Responsibilities

As Cluster Finance Supervisor, your responsibilities will include:

• Overseeing the Income Audit function, ensuring night audit packs and banking reports are accurate and compliant with company audit requirements.
• Maintaining effective internal controls to safeguard hotel revenues.
• Managing the Accounts Receivable function, ensuring invoices are sent to partners in a timely manner and payments are collected within the company credit policy timeframe.
• Supervising the Accounts Payable Assistant, ensuring all invoices for goods received are processed efficiently and accurately.
• Supporting the Cluster Financial Controller with the monthly payment runs.
• Performing regular bank reconciliations for all entities.
• Assisting with the preparation of monthly Profit & Loss statements, journal entries, accruals and balance sheet reconciliations in line with USALI standards.
• Reviewing and processing the monthly inventory reports received from departments at month end.
• Oversee the Rooms commission process on Onyx and Opera to ensure travel agents are paid in timely manner
• Processing petty cash claims for all entities and preparing cheques for settlement.
• Overseeing the cashiering carried out by the night auditors and depositing cash into the bank.
• Ensuring compliance with all internal financial policies and external regulatory requirements.
• Assisting with internal and external audits.
• Carrying out any other ad hoc duties as required by the operation and the department.

Why Us?

The hotels are a proud member of Starhotels Collezione—the group’s prestigious collection of luxury hotels imbued with Italian flair and creativity across New York, Paris, London, Milan, Rome, Florence, Trieste and Venice.

Each hotel has a distinct charm, embodying the local culture whilst sharing the Italian spirit, creativity, passion and high level of service that encapsulates the whole group.

This is a great opportunity to join our London team and take the next step in your career within an international luxury hospitality group. If you feel you are ready for this challenge, we look forward to receiving your application.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

All applicants must be eligible to work in the UK.

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