At a Glance
- Tasks: Deliver exceptional service and create memorable experiences for our guests.
- Company: Join The Franklin Hotel, a luxury destination in the heart of London.
- Benefits: Enjoy competitive pay, holiday allowance, and great food during shifts.
- Other info: Work in a prestigious hotel with opportunities for growth and creativity.
- Why this job: Be part of a passionate team in a vibrant, fast-paced environment.
- Qualifications: Previous experience in hospitality and a genuine passion for service.
The predicted salary is between 13 - 13 £ per hour.
We are looking for a Waiter/Waitress to join our Restaurant team at the Franklin Hotel. Looking after our colleagues is all that we care about. Respect and kindness are at the heart of everything we do. When you join us, you will become a vital member of our team. You will not only support us in delivering breathtaking hospitality to our guests but also help us create a workplace that is a role model to others.
What is in it for you?
- Participation in the Tronc scheme, which includes Rooms and F&B service charge and bonus.
- 5.6 weeks holiday allowance (pro rated).
- Pension scheme and Simply Health plans.
- Great food and drink provided during your shift.
- Great incentives, including a refer-a-friend bonus (up to £750).
- Colleague discount to all the Starhotels Collezione around the world.
You will work with brilliant colleagues across the Hotel, ensuring we are one team delivering a seamless and memorable guest experience.
Your Role & What We Need From You
The Waiter/Waitress plays a crucial part in our success. As Waiter/Waitress, you will assist the team in providing a highly efficient, smooth, and personalized service in line with our standards and with the flawless guest experience in mind. You will help create memorable and exciting experiences for every guest, showcasing creativity and passion in every drink served. You will be responsible for maintaining a high level of product knowledge, delivering exceptional beverage service, and ensuring compliance with health and safety standards. As part of the operational team, you will collaborate closely with colleagues across departments to ensure the overall success of The Starhotels UK.
Key Requirements:
- Previous experience in a similar role within a luxury hotel.
- A creative thinker with a can-do attitude and meticulous attention to detail.
- A confident, energetic, and passionate team player who thrives in a fast-paced environment.
- A genuine passion for delivering exceptional service and hospitality.
Why Us?
Join us at The Franklin, an extraordinary luxury hotel in the heart of London. Situated in the prestigious Knightsbridge area, The Franklin offers a perfect blend of Italian elegance and British charm, with exceptional service at its core. With world-class amenities and a refined atmosphere, The Franklin promises a truly unique and intimate experience for both guests and staff alike. The hotel is a proud member of Starhotels Collezione—the group’s prestigious collection of luxury hotels imbued with Italian flair and creativity across New York, Paris, Milan, Venice, and beyond.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. All applicants must be eligible to work in the UK.
Waiter/Waitress ( Part Time) employer: Starhotels S.p.A.
At The Franklin Hotel, we pride ourselves on fostering a supportive and inclusive work environment where respect and kindness are paramount. As a part-time Waiter/Waitress, you will enjoy competitive benefits such as participation in the Tronc scheme, generous holiday allowance, and opportunities for growth within our esteemed luxury hotel located in the vibrant Knightsbridge area of London. Join us to be part of a dedicated team that not only delivers exceptional hospitality but also values your contributions and well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Waiter/Waitress ( Part Time)
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Starhotels S.p.A. and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Waiter/Waitress ( Part Time)
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Starhotels S.p.A. that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Starhotels S.p.A..
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Starhotels S.p.A. get a sense of who you are beyond your experience!
How to prepare for a job interview at Starhotels S.p.A.
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Starhotels S.p.A. and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
