At a Glance
- Tasks: Keep our guest rooms sparkling clean and welcoming for an unforgettable stay.
- Company: Join The Gore London, a historic hotel with a vibrant team spirit.
- Benefits: Enjoy 28 days holiday, great food, and a chance to earn bonuses.
- Other info: Work in a dynamic environment with opportunities for growth and development.
- Why this job: Be part of a legendary hotel and make a real difference in guest experiences.
- Qualifications: Attention to detail and a passion for hospitality are key.
The predicted salary is between 20800 - 25000 £ per year.
We are looking for a Room Attendant to join our Housekeeping team at The Gore London.
Looking after our colleagues is all that we care about.
Respect and kindness are at the heart of everything we do.
When you join us, you will become a vital member of our team.
You will not only support us in delivering breathtaking hospitality to our guests but also help us create a workplace that is a role model to others.
What is in it for you?
- Participation in the Tronc scheme, which includes Rooms and F&B service charge and bonus.
- 28 days holiday inclusive of bank holidays, increasing with the length of service.
- Pension scheme and Simply Health plans.
- Great food and drink provided during your shift.
- Great incentives, including a refer-a-friend bonus (up to £750).
- Colleague discount to all the Starhotels Collezione around the world.
You will work with brilliant colleagues across the hotel, ensuring we are one team delivering a seamless and memorable guest experience.
The Role
The Room Attendant plays a crucial part in our success.
As a Room Attendant, you will be responsible for maintaining the highest standards of cleanliness, presentation, and comfort in our guest rooms and designated areas.
You will ensure every guest enjoys a pristine and welcoming environment, paying close attention to detail and delivering consistent quality.
You will also collaborate with departments across the hotel, ensuring timely communication and operational support that contributes to the overall success of the property.
Key Responsibilities
- Clean and service guest rooms, bathrooms, and assigned areas to the highest standards.
- Change bed linen, replace towels, and replenish guest amenities.
- Ensure all rooms are presented beautifully and meet brand standards.
- Report maintenance issues or damages promptly.
- Follow all health and safety procedures, including the correct use of cleaning products.
- Respond to guest requests efficiently and professionally.
- Maintain housekeeping trolleys and storage areas in a clean and organised manner.
Why Us?
Be part of something truly special at The Gore, a legendary London hotel steeped in history and character.
Neighbour to the Royal Albert Hall and Hyde Park, The Gore blends timeless British charm with exceptional service, offering guests a uniquely elegant and intimate experience.
The hotel is a proud member of Starhotels Collezione — the group’s prestigious collection of luxury hotels imbued with Italian flair and creativity across New York, Paris, Milan, Venice, and beyond.
To find out more about us, check out our Instagram accounts: @starhotels and @Thegorelondon
We are an equal opportunity employer and value diversity at our company.
We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
All applicants must be eligible to work in the UK.
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Room Attendant in City of Westminster employer: Starhotels S.p.A.
Starhotels S.p.A. is an exceptional employer, offering a vibrant work culture at The Pelham Hotel in the heart of South Kensington, London. With a focus on employee growth and development, you will enjoy competitive benefits such as participation in the Tronc scheme, generous holiday allowance, and a pension scheme, all while being part of a dedicated team that values excellence in guest experience.
StudySmarter Expert Advice🤫
We think this is how you could land Room Attendant in City of Westminster
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Starhotels S.p.A.. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Starhotels S.p.A.
Don't be shy about reaching out to Starhotels S.p.A. directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Room Attendant in City of Westminster
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Starhotels S.p.A. and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Starhotels S.p.A.
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
