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- Tasks: Manage client relationships and lead a team to deliver exceptional accounting services.
- Company: Award-winning, purpose-led accounting practice with a focus on community and innovation.
- Benefits: Flexible working environment, professional development, and a chance to make a real impact.
- Why this job: Join a dynamic team and drive positive change in a growing organisation.
- Qualifications: Qualified Accountant with leadership experience and a passion for client service.
- Other info: Be part of a B Corp certified company committed to responsible business practices.
The predicted salary is between 36000 - 60000 £ per year.
Starfish Accounting is an independent and growing purpose-led practice that champions a human-centred, assured, and compassionate experience that their customers can confidently depend on. On top of receiving multiple awards, Starfish were nominated as finalists for Xeros Small Firm of the Year in 2023. Their ambitions to enhance operational capacity, expand their delivery team, and deepen personable support to small businesses has only flourished since proudly joining the responsible business movement and becoming B Corp certified in 2025.
This brand-new appointment for an additional Client Manager is a true testament to this. As Client Services & Accounting Lead, you will report directly to Emma Lawrence, Co-CEO, and will:
- Attentively manage a varied portfolio of clients, with an emphasis on building and managing valued relationships.
- Oversee and review the quality and consistency of output across your pod.
- Coach and nurture your team, instilling leadership capabilities, and a sense of pride in their work.
- Enthusiastically drive innovation and change across the organisation, while supporting initiatives for continuous improvement.
This is not a role for someone who is uncomfortable with responsibility, wants to trudge along, and is averse to change and digital innovation. Therefore, we are only considering:
- Experienced and qualified Accountants (ACCA/ACA/CIMA) with a track record reviewing the output of Accountants and Bookkeepers.
- Personable leaders with interpersonal skills and prior experience of delivering within a client-facing role.
- Proactive, and adaptable leaders with familiarity towards continuous improvement.
- Individuals who can balance commercial judgement with an efficient focus on delivery.
As an employer that values and celebrates flexibility, Starfish's culture reflects the ethos of their business as one that is genuinely invested in their community. If you would like to explore this Client Services & Accounting Lead opportunity in more detail, please submit your CV via the application link on this website. A cover letter will also be required as part of the process.
Client Services & Accounting Lead in Reading employer: Starfish Accounting
Contact Detail:
Starfish Accounting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Services & Accounting Lead in Reading
✨Tip Number 1
Network like a pro! Reach out to your connections in the accounting and client services sectors. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching Starfish Accounting thoroughly. Understand their values, recent achievements, and how they support small businesses. This will help you tailor your responses and show that you’re genuinely interested in being part of their team.
✨Tip Number 3
Practice your leadership stories! As a Client Services & Accounting Lead, you’ll need to demonstrate your ability to coach and nurture teams. Think of specific examples where you’ve driven innovation or improved processes, and be ready to share them.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining Starfish and contributing to their mission of providing a compassionate client experience.
We think you need these skills to ace Client Services & Accounting Lead in Reading
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Client Services & Accounting Lead role. Highlight your experience in managing client relationships and leading teams, as these are key aspects of the job. We want to see how your skills align with our mission at Starfish!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your personality and explain why you’re passionate about joining Starfish. Don’t forget to mention your qualifications and how they relate to the responsibilities outlined in the job description.
Showcase Your Leadership Skills: As a Client Services & Accounting Lead, leadership is crucial. In both your CV and cover letter, provide examples of how you've coached and nurtured teams in the past. We love seeing candidates who can inspire others and drive innovation!
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Starfish Accounting
✨Know Your Stuff
Make sure you brush up on your accounting knowledge and the specific qualifications required for the role. Familiarise yourself with Starfish Accounting's values and recent achievements, like their B Corp certification. This shows you're genuinely interested in the company and its mission.
✨Showcase Your Leadership Skills
As a Client Services & Accounting Lead, you'll need to demonstrate your ability to coach and nurture a team. Prepare examples of how you've successfully led teams in the past, focusing on your interpersonal skills and how you've built valued relationships with clients.
✨Embrace Change and Innovation
Starfish is looking for someone who thrives in a dynamic environment. Be ready to discuss how you've driven innovation and change in previous roles. Share specific initiatives you've implemented that led to continuous improvement, showcasing your proactive approach.
✨Craft a Compelling Cover Letter
Don't underestimate the power of a well-written cover letter. Use it to express your passion for the role and how your experience aligns with Starfish's goals. Highlight your commercial judgement and focus on delivery, making it clear why you're the perfect fit for this evolving position.
