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- Tasks: Manage client relationships and lead a team to deliver exceptional accounting services.
- Company: Starfish Accounting, an award-winning B Corp certified practice focused on community and innovation.
- Benefits: Flexible work culture, professional development opportunities, and a supportive team environment.
- Why this job: Join a purpose-led company making a real difference for small businesses.
- Qualifications: Qualified Accountant with leadership experience and strong interpersonal skills.
- Other info: Exciting opportunity for growth in a dynamic and evolving workplace.
The predicted salary is between 36000 - 60000 £ per year.
Starfish Accounting is an independent and growing purpose-led practice that champions a human-centred, assured, and compassionate experience that their customers can confidently depend on. On top of receiving multiple awards, Starfish were nominated as finalists for Xero’s ‘Small Firm of the Year’ in 2023. Their ambitions to enhance operational capacity, expand their delivery team, and deepen personable support to small businesses has only flourished since proudly joining the responsible business movement and becoming B Corp certified in 2025.
This brand-new appointment for an additional Client Services & Accounting Lead is true testament to this.
As Client Services & Accounting Lead, you will report directly to Emma Lawrence, Co-CEO, and will:
- Attentively manage a varied portfolio of clients, with an emphasis on building and managing valued relationships.
- Oversee and review the quality and consistency of output across your pod.
- Coach and nurture your team, instilling leadership capabilities, and a sense of pride in their work.
- Enthusiastically drive innovation and change across the organisation, while supporting initiatives for continuous improvement.
As Client Services & Accounting Lead, you will be joining Starfish ahead of a positive and steady period of evolution. This is not a role for someone who is uncomfortable with responsibility, wants to trudge along, and is averse to change and digital innovation.
Therefore, we are only considering:
- Experienced and qualified Accountants (ACCA/ACA/CIMA) with a track-record reviewing the output of Accountants and Bookkeepers.
- Personable leaders with interpersonal skills and prior experience of delivering within a client facing role.
- Proactive, and adaptable leaders with familiarity towards continuous improvement.
- Individuals who can balance commercial judgement with an efficient focus on delivery.
As an employer that values and celebrates flexibility, Starfish’s culture reflects the ethos of their business as one that is genuinely invested in their community.
If you would like to explore this Client Services & Accounting Lead opportunity in more detail, please submit your CV via the application link on this website. A cover letter will also be required as part of the process.
Client Services & Accounting Lead employer: Starfish Accounting
Contact Detail:
Starfish Accounting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Services & Accounting Lead
✨Tip Number 1
Network like a pro! Reach out to your connections in the accounting and client services field. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching Starfish Accounting thoroughly. Understand their values, recent achievements, and how they support small businesses. This will help you tailor your responses and show that you’re genuinely interested in being part of their team.
✨Tip Number 3
Practice your leadership stories! Think of examples where you’ve coached teams or driven innovation. Be ready to share these during interviews to demonstrate your fit for the Client Services & Accounting Lead role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining Starfish and contributing to their mission of supporting small businesses.
We think you need these skills to ace Client Services & Accounting Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Client Services & Accounting Lead role. Highlight your experience in managing client relationships and leading teams, as these are key aspects of the job. We want to see how your background aligns with our values and mission!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your personality and explain why you're passionate about joining Starfish. We love seeing candidates who resonate with our purpose-led approach, so let that enthusiasm come through!
Showcase Your Leadership Skills: Since this role involves coaching and nurturing a team, make sure to highlight your leadership experiences. Share specific examples of how you've driven innovation or supported continuous improvement in previous roles. We’re all about growth and development here at Starfish!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your CV and cover letter. Plus, it shows you’re keen on being part of our community-focused culture. We can’t wait to hear from you!
How to prepare for a job interview at Starfish Accounting
✨Know Your Stuff
Make sure you brush up on your accounting qualifications and experience. Be ready to discuss specific examples of how you've managed client relationships and overseen teams in the past. This role is all about leadership and quality output, so having concrete examples will show you're the right fit.
✨Show Your People Skills
Since this position involves building valued relationships, be prepared to demonstrate your interpersonal skills. Think of scenarios where you've successfully navigated client interactions or coached team members. Highlighting your personable approach will resonate well with Starfish's values.
✨Embrace Change and Innovation
Starfish is looking for someone who thrives on innovation and continuous improvement. Come equipped with ideas on how you can drive change within the organisation. Discuss any previous experiences where you've implemented new processes or technologies that improved efficiency.
✨Tailor Your Cover Letter
Don't underestimate the power of a well-crafted cover letter. Use it to express your passion for the role and the company’s mission. Mention how your values align with Starfish's commitment to community and flexibility, and make it clear why you're excited about this opportunity.
