At a Glance
- Tasks: Manage client relationships and drive innovation in a supportive team environment.
- Company: Starfish Accounting, an award-winning, purpose-led practice with a community focus.
- Benefits: Flexible working, office days, and a commitment to professional growth.
- Why this job: Join a dynamic team making a real impact in the accounting industry.
- Qualifications: Qualified Accountant with leadership experience and a passion for client service.
- Other info: Embrace change and digital innovation in a culture that values diversity and inclusion.
The predicted salary is between 36000 - 60000 £ per year.
Hire Purpose is proudly partnering with Starfish Accounting, an independent and growing purpose-led practice that champions a human-centred, assured, and compassionate experience that their customers can confidently depend on. On top of receiving multiple awards, Starfish were nominated as finalists for Xero’s ‘Small Firm of the Year’ in 2023. Their ambitions to enhance operational capacity, expand their delivery team, and deepen personable support to small businesses has only flourished since proudly joining the responsible business movement and becoming B Corp certified in 2025.
This brand-new appointment for an additional Client Manager is true testament to this. Reporting directly to Emma Lawrence, Co-CEO, you will:
- Attentively manage a varied portfolio of clients, with an emphasis on building and managing valued relationships
- Oversee and review the quality and consistency of output across your pod
- Coach and nurture your team, instilling leadership capabilities, and a sense of pride in their work
- Enthusiastically drive innovation and change across the organisation, while supporting initiatives for continuous improvement
You will be joining Starfish ahead of a positive and steady period of evolution. This is not a role for someone who is uncomfortable with responsibility, wants to trudge along, and is averse to change and digital innovation.
Therefore, we are only considering:
- Experienced and qualified Accountants (ACCA/ACA/CIMA) with a track record reviewing the output of Accountants and Bookkeepers
- Personable leaders with interpersonal skills and prior experience of delivering within a client facing role
- Proactive, and adaptable leaders with familiarity towards continuous improvement
- Individuals who can balance commercial judgement with an efficient focus on delivery
Starfish’s culture reflects the ethos of their business as one that is genuinely invested in their community. As an employer that values and celebrates flexibility, you will be required in the office between 1-2 days per week with Tuesday as a core office day, and the freedom to come in more often if you choose.
If you would like to explore this opportunity in more detail, please submit your CV. A cover letter will be required as part of the process. Hire Purpose champions inclusive recruitment. We welcome applications from people of all backgrounds and lived experiences. We uphold equal opportunity principles and challenge bias at every stage, partnering only with organisations that share our commitment to integrity, diversity, equity and inclusion. Hire Purpose is also proud to be an active member of The TEAM Network, the UK’s largest recruitment community of independently owned recruitment businesses.
Client Manager in Reading employer: Starfish Accounting Ltd
Contact Detail:
Starfish Accounting Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Manager in Reading
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend events, and engage on social media. You never know who might have the inside scoop on a job opening or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company culture and values. Starfish Accounting is all about human-centred experiences, so be ready to showcase how your values align with theirs during the chat.
✨Tip Number 3
Practice your pitch! Be clear about your experience and how it relates to the Client Manager role. Highlight your leadership skills and ability to drive innovation, as these are key for Starfish.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Client Manager in Reading
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Client Manager role. Highlight your experience in managing client relationships and any leadership roles you've held. We want to see how your skills align with what Starfish is looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your personality and explain why you're passionate about working with Starfish. We love seeing genuine enthusiasm, so let that passion come through!
Showcase Your Achievements: When detailing your experience, focus on specific achievements that demonstrate your ability to drive innovation and support continuous improvement. We’re all about results, so make sure to quantify your successes where possible!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be set!
How to prepare for a job interview at Starfish Accounting Ltd
✨Know Your Clients
Before the interview, take some time to research Starfish Accounting and their client base. Understand their values, mission, and the types of clients they serve. This will help you demonstrate your genuine interest in the role and how you can contribute to building those valued relationships.
✨Showcase Your Leadership Skills
As a Client Manager, you'll be expected to coach and nurture your team. Prepare examples from your past experiences where you've successfully led a team or improved processes. Highlight your interpersonal skills and how you've fostered a positive work environment.
✨Embrace Change and Innovation
Starfish is looking for someone who is comfortable with change and digital innovation. Be ready to discuss how you've adapted to changes in your previous roles and any innovative solutions you've implemented. This shows that you're proactive and aligned with their goals for continuous improvement.
✨Prepare Thoughtful Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful queries about their approach to client management, team dynamics, and future initiatives. This not only shows your interest but also helps you assess if the company culture aligns with your values.