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For Companies At a Glance
- Tasks: Manage client relationships and lead a team to deliver exceptional accounting services.
- Company: Join an award-winning, purpose-led accounting firm committed to community and innovation.
- Benefits: Flexible work culture, professional growth opportunities, and a supportive team environment.
- Why this job: Be part of a dynamic team driving change and making a real impact in small businesses.
- Qualifications: Qualified Accountant with leadership experience and a passion for client service.
- Other info: Exciting opportunity for proactive leaders ready to embrace change and digital innovation.
The predicted salary is between 36000 - 60000 £ per year.
Starfish Accounting is an independent and growing purpose‑led practice that champions a human‑centred, assured, and compassionate experience that their customers can confidently depend on. On top of receiving multiple awards, Starfish were nominated as finalists for Xeros Small Firm of the Year in 2023. Their ambitions to enhance operational capacity, expand their delivery team, and deepen personable support to small businesses has only flourished since proudly joining the responsible business movement and becoming B Corp certified in 2025.
This brand-new appointment for an additional Client Manager is true testament to this. As Client Services & Accounting Lead, you will report directly to Emma Lawrence, Co‑CEO, and will:
- Attentively manage a varied portfolio of clients, with an emphasis on building and managing valued relationships.
- Oversee and review the quality and consistency of output across your pod.
- Coach and nurture your team, instilling leadership capabilities, and a sense of pride in their work.
- Enthusiastically drive innovation and change across the organisation, while supporting initiatives for continuous improvement.
This is not a role for someone who is uncomfortable with responsibility, wants to trudge along, and is averse to change and digital innovation.
We Are Only Considering:
- Experienced and qualified Accountants (ACCA/ACA/CIMA) with a track‑record reviewing the output of Accountants and Bookkeepers.
- Personable leaders with interpersonal skills and prior experience of delivering within a client facing role.
- Proactive, and adaptable leaders with familiarity towards continuous improvement.
- Individuals who can balance commercial judgement with an efficient focus on delivery.
As an employer that values and celebrates flexibility, Starfish's culture reflects the ethos of their business as one that is genuinely invested in their community. If you would like to explore this Client Services & Accounting Lead opportunity in more detail, please submit your CV via the application link on this website. A cover letter will also be required as part of the process.
Client Services & Accounting Lead employer: Starfish Accounting Ltd
Contact Detail:
Starfish Accounting Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Services & Accounting Lead
✨Tip Number 1
Network like a pro! Reach out to your connections in the accounting world and let them know you're on the hunt for a new role. You never know who might have the inside scoop on opportunities at places like Starfish Accounting.
✨Tip Number 2
Prepare for interviews by researching the company culture and values. Starfish is all about human-centred service, so think about how you can showcase your interpersonal skills and leadership experience during the chat.
✨Tip Number 3
Practice your pitch! Be ready to explain how your background as an experienced accountant aligns with the responsibilities of the Client Services & Accounting Lead role. Highlight your adaptability and commitment to continuous improvement.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Starfish team and contributing to their mission.
We think you need these skills to ace Client Services & Accounting Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Client Services & Accounting Lead role. Highlight your leadership capabilities and client-facing experience to show us you’re the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about this role and how your values align with our purpose-led practice. Be genuine and let your personality come through.
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use specific examples to demonstrate how you’ve driven innovation and change in previous roles. We love seeing how you’ve made a difference!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t miss out!
How to prepare for a job interview at Starfish Accounting Ltd
✨Know Your Stuff
Make sure you brush up on your accounting qualifications and experience. Be ready to discuss specific examples of how you've managed client portfolios and led teams in the past. This will show that you’re not just qualified, but also experienced in delivering results.
✨Show Your People Skills
Since this role is all about building relationships, be prepared to share stories that highlight your interpersonal skills. Think of times when you’ve successfully navigated client challenges or coached team members. This will demonstrate your personable approach and leadership capabilities.
✨Embrace Change and Innovation
Starfish is looking for someone who thrives on change and innovation. Come equipped with ideas on how you can drive continuous improvement within the organisation. Discuss any previous experiences where you’ve implemented new processes or technologies that enhanced efficiency.
✨Tailor Your Cover Letter
Don’t forget that a cover letter is part of the application process! Use it to express your passion for the role and the company’s mission. Highlight how your values align with Starfish's commitment to community and responsible business practices, making it clear why you’re a great fit.