Relationship Manager UK

Relationship Manager UK

Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Build strong client relationships and advocate for their needs within StarCompliance.
  • Company: Join a mission-driven company simplifying compliance for financial institutions.
  • Benefits: Competitive salary, professional growth opportunities, and a supportive work environment.
  • Why this job: Make a real impact by helping clients navigate compliance challenges with innovative solutions.
  • Qualifications: Sales experience in SaaS and excellent communication skills are essential.
  • Other info: Dynamic role with opportunities for career advancement in a tech-savvy environment.

The predicted salary is between 36000 - 60000 £ per year.

StarCompliance is on a mission to make compliance simple and easy. Trusted globally by enterprise financial institutions, the user-friendly STAR platform empowers organizations to achieve regulatory compliance while safeguarding their integrity and business reputations. Through a customizable, 360-degree view of employee activity, the STAR software enables firms to automate the detection and resolution of potential areas of conflict while streamlining daily workflows and increasing efficiency.

The Relationship Manager proactively cultivates strong relationships with clients and acts as their chief advocate within StarCompliance. They are responsible for managing the client operating environment required to grow the existing StarCompliance business by selling new products and services or increasing the usage of our product within the firm. Relationship Managers report directly to the Head of Relationship Management. The position requires strong, effective communication skills, attention to detail, and a motivation to drive revenue. Communicating accurate, concise, and clear information in both verbal and written formats is essential. Strong new business acumen is imperative.

Responsibilities

  • Proactively cultivate strong relationships with clients and act as their chief advocate within StarCompliance.
  • Manage the client operating environment to grow the existing StarCompliance business by selling new products and services or increasing product usage within the firm.

Requirements

  • You must have Sales experience in a SaaS business.
  • Establish and maintain strong relationships with existing clients and long-term profitability of StarCompliance accounts.
  • Using the CRM and support ticketing systems, maintain a detailed history of activities and satisfaction level for each relationship.
  • Cultivate strategic business relationships with both end users and top-level executives within each company.
  • Identify and coordinate innovative solutions to address clients' strategic challenges while growing existing account revenue.
  • University Degree.
  • Highly structured, organized, and attentive to detail.
  • Ability to interact professionally at all levels, both internally and externally.
  • Excellent verbal, presentation, and written communication skills.
  • Ability to identify new business opportunities and adeptly manage the sales process.
  • Ability to see open issues to resolution.
  • Minimum of two years of experience in relationship management and/or sales.
  • Experience in a Sales, quota-carrying role with proven negotiation skills.
  • Enterprise Account Management experience.
  • Familiarity with software web applications and product workflows.
  • Proficient in Microsoft Office programs.
  • Experienced in Salesforce CRM application.
  • Ability to manage multiple deliverable deadlines in parallel.

Desirable Skills

  • SaaS/Tech industry experience.
  • Financial services experience.

StarCompliance Background Checks

All positions require pre-employment screening due to employees potentially having access to highly sensitive and confidential information involving finance and compliance; candidates must be trustworthy and have a heightened sensitivity to protecting confidential financial, professional information. To be eligible for employment with StarCompliance, candidates must undergo a rigorous background investigation with checks including, but not limited to, criminal record history, consumer credit, employment history, qualifications, and education checks.

Equal Opportunity Employer Statement

We prohibit discrimination and harassment of any kind based on race, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, gender identity or expression, marital/civil union/domestic partnership status, veteran status or any other protected characteristic as outlined by country, state, or local laws. This policy applies to all employment practices within our organisation, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. StarCompliance makes hiring decisions based solely on qualifications, merit, and business needs at the time.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Relationship Manager UK employer: StarCompliance

StarCompliance is an exceptional employer that prioritises employee growth and development within a dynamic work culture. Located in the heart of the UK, we offer a collaborative environment where Relationship Managers can thrive by building strong client relationships while enjoying competitive benefits and opportunities for professional advancement. Join us to be part of a mission-driven team dedicated to simplifying compliance for financial institutions globally.
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Contact Detail:

StarCompliance Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Relationship Manager UK

✨Tip Number 1

Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even reach out to folks on LinkedIn. Building relationships can open doors that a CV just can't.

✨Tip Number 2

Practice your pitch! You never know when you'll bump into someone who could help you land that dream job. Have a clear, concise summary of who you are and what you bring to the table ready to go.

✨Tip Number 3

Follow up after interviews! A quick thank-you email can set you apart from other candidates. It shows you're genuinely interested and keeps you fresh in their minds.

✨Tip Number 4

Apply through our website! We love seeing applications come directly from motivated candidates. Plus, it gives you a chance to showcase your enthusiasm for StarCompliance and the role of Relationship Manager.

We think you need these skills to ace Relationship Manager UK

Sales Experience in SaaS
Relationship Management
Client Advocacy
Communication Skills
Attention to Detail
Business Acumen
Negotiation Skills
Enterprise Account Management
Familiarity with Software Web Applications
Proficient in Microsoft Office
Experienced in Salesforce CRM
Ability to Manage Multiple Deadlines
Presentation Skills
Problem-Solving Skills

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Relationship Manager role. Highlight your sales experience in SaaS and any relevant achievements that showcase your ability to build strong client relationships.

Showcase Your Communication Skills: Since effective communication is key, use clear and concise language in your written application. Don’t forget to demonstrate your verbal skills by being articulate about your experiences and how they relate to the role.

Highlight Your Organisational Skills: As a Relationship Manager, being structured and organised is crucial. Mention any tools or methods you use to manage your time and tasks effectively, especially if you have experience with CRM systems like Salesforce.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows your enthusiasm for joining StarCompliance!

How to prepare for a job interview at StarCompliance

✨Know Your Product Inside Out

Before the interview, make sure you understand StarCompliance's STAR platform and its features. Familiarise yourself with how it helps clients achieve compliance and improve efficiency. This knowledge will not only impress your interviewers but also show that you're genuinely interested in the role.

✨Showcase Your Relationship Management Skills

Prepare examples from your past experiences where you've successfully built and maintained client relationships. Highlight specific strategies you used to resolve conflicts or enhance client satisfaction. This will demonstrate your ability to be a chief advocate for clients at StarCompliance.

✨Demonstrate Your Sales Acumen

Be ready to discuss your sales experience, particularly in a SaaS environment. Share stories of how you've identified new business opportunities and managed the sales process effectively. This will help convey your capability to drive revenue and grow existing accounts.

✨Practice Clear Communication

Since effective communication is key for this role, practice articulating your thoughts clearly and concisely. Consider doing mock interviews with friends or using online platforms. Being able to communicate complex ideas simply will set you apart during the interview.

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