Retail Media Manager in London

Company Description

With a history that dates back over 80 years, Starcom is a global communications planning and media leader. We are an agency still grounded in our founding principle that people are at the centre of all we do. Each day, we apply this belief to harness the transformative power of data and technology to inspire and move people and business forward. With more than 7,000 employees in over 100 offices around the world, we are the flagship Publicis Media agency that uses our ‘Power of One’ business model, with teams that span multiple disciplines across clients such as Aldi, P&G, Primark, Samsung, Stellantis, and Visa.

We place a huge focus on our People, and have driven flagship D&I and L&D programmes within Publicis Media; our goal is to help every individual reach their fullest potential, and we encourage everyone to make “Brave Plays” in how they approach their work and their own career development. As a result, we have an exceptionally energised and committed talent base, all of us proud of our welcoming and supportive culture, as evidenced by our recognition as one of Campaign’s Best Places to Work for five years in a row, Media Week's Agency of the Year 2025 and one of the Sunday Times Best Places to Work 2025.

Publicis Commerce

As a global branded "wrapper" that delivers the strongest commerce talent, tech, and partnerships in markets, Publicis Commerce provides clients with end‑to‑end products and solutions that drive clear business outcomes. With a highly collaborative team of subject‑matter experts, Publicis Commerce is a trusted partner to clients in navigating the complexities and emerging opportunities of the commerce landscape, whether that be through marketplaces, eRetail or emerging direct‑to‑consumer channels.

We have a flexible go‑to‑market strategy, whether we appear as Publicis Commerce to clients or through one of our many agencies within the Groupe. From strategy and organisational design to activation models, Publicis Commerce works across a number of exciting briefs, such as how clients can maximise visibility and sales on the digital shelf, best construct data‑led relationships with retailers and how to effectively transform legacy organisational structures. Our aim is not to talk to individual capabilities, instead focusing on driving client outcomes.

There is significant momentum in the Groupe having acquired the retail media platform, Epsilon Retail Media, and the eRetail analytics platform, Profitero, alongside a genuine desire from clients to explore the opportunity the emerging landscape offers. We are placing a significant bet on Commerce within the Groupe on eRetail and are building a powerhouse of capability to deliver on this. We are on the hunt for interesting and ambitious people to join us on this journey.

Responsibilities

• Use proprietary Publicis tools to translate complex AMC outputs into clear, actionable insights for media, ecommerce, and brand teams.
• Build, manage, and maintain custom AMC queries to analyse shopper behaviour, paths to purchase, and campaign performance.
• Translate insights into optimisation recommendations, test and learn frameworks, and activation changes across Amazon campaigns.
• Own project workflows and trackers, ensuring tasks, timelines, and deliverables are clearly organised and up to date.
• Train and support team members on the foundations of AMC, best practices, and organisational processes to scale knowledge across the team.
• Implement and manage quality assurance processes with the retail media activation team to ensure campaign accuracy and effectiveness.
• Support the strategic use of AMC custom audiences, improving communication flows and leading client calls to maintain strong relationships.
• Provide regular reporting, insights, and recommendations to client teams.
• Participate in ongoing internal training to continue developing expertise in retail commerce and digital advertising.

Qualifications

• Experience in Amazon Ads, DSP, or ecommerce analytics; hands‑on experience with Amazon Marketing Cloud (AMC).
• Strong understanding of Amazon Sponsored Ads, DSP, and retail media ecosystems.
• Comfortable working with SQL‑based queries (or similar logic in AMC).
• Ability to translate data into business and growth recommendations.
• Excellent communication and presentation skills, with the ability to manage internal and external stakeholders at all levels.
• Advanced proficiency in Microsoft Excel and PowerPoint for data analysis and reporting purposes.
• Preferred certifications or experience with Amazon Advertising Foundations, Sponsored Ads Foundations, Amazon Vendor Central, Amazon Brand Analytics, Amazon DSP, Epsilon Retail Media, Criteo, or other retailer‑specific platforms would be a bonus.

Benefits

• WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year.
• REFLECTION DAYS - Two additional days of paid leave to step away from your usual day‑to‑day work and create time to focus on your well‑being and self‑care.
• HELP@HAND Benefits 24/7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching.
• FAMILY‑FRIENDLY POLICIES – We provide 26 weeks of full pay for the following family milestones: Maternity, Adoption, Surrogacy and Shared Parental Leave.
• FLEXIBLE WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF – You are entitled to an additional day off for your birthday, from your first day of employment.
• GREAT LOCAL DISCOUNTS – Membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre.

Full details of our benefits will be shared when you join us!

Publicis Groupe operates a hybrid working pattern with full‑time employees being office‑based three days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process.

Please make sure you check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG’s (Employee Action Groups).