At a Glance
- Tasks: Shape global media operations for iconic brands and drive innovative change.
- Company: Starcom, a leading global communications agency with a people-first approach.
- Benefits: Pension, life assurance, private medical cover, and flexible working options.
- Other info: Inclusive culture with opportunities for personal and professional growth.
- Why this job: Join a dynamic team transforming marketing operations on a global scale.
- Qualifications: Experience in media operations, strong problem-solving skills, and leadership capabilities.
The predicted salary is between 80000 - 100000 £ per year.
Company Description
With a history that dates back over 80 years, Starcom is a global communications planning and media leader. We are an agency still grounded in our founding principle that people are at the centre of all we do. Each day, we apply this belief to harness the transformative power of data and technology to inspire and move people and business forward. With more than 7,000 employees in over 100 offices around the world, we are the flagship Publicis Media agency that uses our 'Power of One' business model, with teams that span multiple disciplines across clients such as Aldi, P&G, Primark, Samsung, Stellantis, and Visa. We place a huge focus on our People, and have driven flagship D&I and L&D programmes within Publicis Media; our goal is to help every individual reach their fullest potential, and we encourage everyone to make 'Brave Plays' in how they approach their work and their own career development. As a result, we have an exceptionally energised and committed talent base, all of us proud of our welcoming and supportive culture, as evidenced by our recognition as one of Campaign's Best Places to Work for five years in a row, Media Week's Agency of the Year 2025 and one of the Sunday Times Best Places to Work 2025.
Overview
What will you be doing? Help shape the future of marketing operations for some of the world's most iconic brands. At Publicis Groupe, we're building something extraordinary. We're looking for a passionate and ambitious FTC Global Media Operations Director to join our bespoke agency team supporting one of the world's most recognised brand portfolios across Snacking, Petcare, Food & Nutrition. This is an opportunity to work at the intersection of media, data, technology, finance and transformation, helping to drive change at global scale across more than 70 markets. You'll play a pivotal role in connecting teams, improving ways of working, and building operational excellence that enables smarter, faster and more transparent marketing. If you're energised by solving complex challenges, bringing people together, and transforming processes through innovation and technology, we'd love to hear from you. You'll join a truly global community of experts united by one mission: building a better today, for tomorrow.
Working within Publicis Groupe's Power of One model, you'll collaborate across media, production, data & technology, commerce, social and influencer disciplines to create connected consumer experiences and future-ready marketing operations.
You'll Have The Opportunity To:
- Influence how global media operations are designed and delivered across 70+ markets
- Partner with senior stakeholders across global, regional and local teams
- Drive operational transformation and process innovation at scale
- Shape governance, automation and reporting solutions that improve transparency and efficiency
- Work alongside talented specialists from around the world in a highly collaborative environment
Responsibilities
Drive Global Operational Excellence
You’ll help shape and implement global operational frameworks that create consistency, efficiency and transparency across markets. You’ll:
- Translate global operational strategies into scalable implementation plans
- Partner with media and operational leaders to develop best-practice playbooks and frameworks
- Review and improve end-to-end campaign workflows, identifying opportunities to simplify processes and improve quality
Enhance Governance, Data & Technology
You’ll help ensure our teams have the right tools, standards and governance in place to perform at their best. You’ll:
- Support the adoption of global governance standards, taxonomies and responsible marketing policies
- Collaborate with regional and global data teams to improve data quality and reporting accuracy
- Identify opportunities to automate manual processes and increase efficiency
- Support the rollout and adoption of new platforms, tools and technologies
Elevate Financial Operations
You’ll help drive financial transparency and operational rigour across markets. You’ll:
- Oversee processes related to purchase orders, financial tracking and invoice quality assurance
- Partner with finance and media teams to ensure accurate reporting and reconciliation
- Ensure operational delivery aligns with financial governance requirements
Lead Continuous Improvement
You’ll be a champion for better ways of working. You’ll:
- Lead problem-solving initiatives and root-cause analysis to resolve operational challenges
- Identify scalable improvements that drive measurable business impact
- Encourage a culture of learning, accountability and innovation across teams
Build Strong Stakeholder Partnerships
You’ll work with senior stakeholders across global, regional and local markets, helping align teams around shared standards and objectives. You’ll:
- Build trusted relationships across multiple disciplines and regions
- Anticipate business needs and proactively recommend operational improvements
- Support change management initiatives and drive adoption of new ways of working
Qualifications
What are we looking for? We're interested in individuals who combine operational expertise with curiosity, innovation and strong leadership skills. You’ll Likely Bring:
- Experience across both traditional and digital media, including brand and performance channels
- A proven track record of improving operational effectiveness through simplification, standardisation and automation
- Strong problem-solving capabilities with experience applying root-cause analysis methodologies
- Confidence challenging existing processes and developing smarter ways of working
- Experience implementing change programmes across complex, global organisations
- Strong knowledge of media systems, planning tools and reporting platforms
- Experience leading teams or initiatives, including influencing stakeholders beyond direct reporting lines
- Excellent communication and relationship-building skills
- A proactive, solutions-focused mindset with strong attention to detail
Bonus Points If You Also Have:
- MediaTools
- Power BI
- Microsoft Copilot
- Data analytics
- Financial operations or media finance
Additional Information
Starcom offers a wide range of benefits to support our employees. Full details are shared when you join, but highlights include core benefits such as Pension, Life Assurance, and Private Medical cover, alongside enhanced policies like Reflection Days and Shared Parental Leave. You’ll also have access to a range of additional initiatives, including: Publicis Groupe works primarily from the office or our clients' office four days per week. Starcom, we are proud to be an equal opportunities employer. We welcome and encourage applications from people of all backgrounds, and do not discriminate on the basis of race, ethnicity, nationality, religion or belief, disability, age, citizenship, relationship status, sexual orientation, gender identity, or any other protected characteristic. We are committed to providing a fair, accessible, and inclusive recruitment process. If you have any access needs - for example, related to disability, neurodivergence, or a health condition - please let us know. We’ll work with you to ensure the process works for you. Sharing this information will never impact your application. Guided by our values, we listen with empathy, uplift each other, take responsibility and embrace change - building a culture where everyone feels seen, respected and genuinely included.
FTC Global Media Operations Director employer: Starcom
At Starcom, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. As a Digital Business Director, you will lead a talented team in London while enjoying opportunities for professional growth and development within a diverse and inclusive environment. Our commitment to employee well-being and a supportive atmosphere makes Starcom a rewarding place to advance your career in the digital media landscape.
StudySmarter Expert Advice🤫
We think this is how you could land FTC Global Media Operations Director
✨Show Your Creative Side
In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for Starcom and show them what you can bring to the table.
✨Engage in Marketing Communities
Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like Starcom are looking for.
✨Leverage Social Media
Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with Starcom on these platforms can catch the eye of recruiters and show you're genuinely interested in them.
✨Attend Industry Events
Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at Starcom. Bring your business cards and be prepared to chat about how you can contribute!
We think you need these skills to ace FTC Global Media Operations Director
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit Starcom. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.
Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of Starcom:Show us that you’ve done your homework! In your application, briefly mention what you admire about Starcom’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at Starcom
✨Showcase Your Creative Campaigns
Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at Starcom will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.
✨Know Your Digital Tools Inside Out
If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.
✨Be Ready for Scenario-Based Questions
At Starcom, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
✨Demonstrate Your Passion for Marketing
As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.
