Account Manager

With a history that dates back over 80 years, Starcom is a global communications planning and media leader. We are an agency still grounded in our founding principle that people are at the centre of all we do. Each day, we apply this belief to harness the transformative power of data and technology to inspire and move people and business forward.

We are hiring an Account Manager to help shape how some of the world’s most recognised fragrance brands connect with audiences across the UK. You’ll lead integrated media campaigns for Puig brands including Rabanne, Carolina Herrera and Jean Paul Gaultier, turning insight and strategy into thoughtful, effective delivery. Working at the centre of the client relationship, you’ll bring teams together, develop a junior colleague and help create work that is culturally relevant and commercially impactful.

Responsibilities

What you'll be doing:

• Lead integrated campaigns from initial insight and planning through to implementation, optimisation and post-campaign learning.
• Turn strategic direction and client priorities into clear channel roles, briefs and actions for activation teams.
• Build a trusted day-to-day partnership with the Puig UK team, leading campaign conversations and managing expectations clearly.
• Use performance data, market context and econometric outputs to identify insights and make practical recommendations.
• Coordinate internal specialists across channels, including retail media, to deliver high-quality work on time and within budget.
• Manage campaign finances, including budget tracking, reconciliation and forecasting, while maintaining transparency with the client.
• Support and develop a junior team member through clear direction, constructive feedback and opportunities to learn.

Qualifications

What are we looking for?

• Experience managing client relationships and integrated media campaigns within a media agency, whether as an Account Manager or in a role that has prepared you for this next step.
• A strong understanding of media planning, campaign delivery and the metrics used to evaluate performance.
• The ability to translate strategy and data into clear recommendations, briefs and next steps.
• An organised approach to balancing multiple brands, campaigns, budgets and deadlines.
• Clear, thoughtful communication skills and the ability to build collaborative relationships with clients and colleagues.
• Experience supporting or developing others, with a constructive and inclusive approach to teamwork.
• Curiosity about media, culture and consumer behaviour, with an interest in beauty or fragrance welcomed but not essential.

Starcom offers a wide range of benefits to support our employees. Full details are shared when you join, but highlights include core benefits such as Pension, Life Assurance, and Private Medical cover, alongside enhanced policies like Reflection Days and Shared Parental Leave.

Publicis Groupe works primarily from the office or our clients' office four days per week. At Starcom we are proud to be an equal opportunities employer. We welcome and encourage applications from people of all backgrounds, and do not discriminate on the basis of race, ethnicity, nationality, religion or belief, disability, age, citizenship, relationship status, sexual orientation, gender identity, or any other protected characteristic. We are committed to providing a fair, accessible, and inclusive recruitment process.

Guided by our values, we listen with empathy, uplift each other, take responsibility, and embrace change - building a culture where everyone feels seen, respected, and genuinely included.