Senior Account Manager

As a Senior Media Manager within the Marketing Services team, you will play a key role in delivering integrated, multi-channel media campaigns for Visa and its partners, including major banks and fintechs. Working closely with the Media Director, you’ll lead the day-to-day planning, execution and optimisation of campaigns across the UK and selected European markets, ensuring all activity is delivered to a high standard, on time and on budget. You’ll collaborate with cross-functional teams spanning Strategy, Digital, Investment and Performance, as well as creative and production partners within the “Power of One” model. Acting as a key point of contact for clients, you’ll translate strategic objectives into clear, actionable media plans and confidently manage multiple workstreams in a fast-paced environment. Strong communication, attention to detail and a proactive, solutions-focused mindset are essential, alongside a willingness to take ownership, manage risk and contribute to continuous improvement.

Responsibilities

• Lead day-to-day campaign planning, activation and optimisation across multiple channels
• Translate strategy into clear, actionable media plans
• Collaborate with cross-functional teams (Strategy, Digital, Investment, Performance) and creative partners
• Act as a key client contact, building strong trusted relationships
• Manage multiple workstreams with accuracy, attention to detail and strong organisation
• Take ownership of delivery, proactively managing risks and identifying solutions

You’ll also:

• Mentor and support a Media Executive, contributing to a collaborative, high-performing team culture
• Drive continuous improvement in ways of working and campaign performance
• Ensure strong operational management across forecasting, invoicing and timelines
• Identify opportunities to optimise campaigns and deliver better business outcomes

Qualifications

• Strong media planning & activation experience: solid experience delivering integrated media campaigns across multiple channels, with a good understanding of how channels work together to drive results
• Agency experience with regional or global clients: comfortable working in an agency environment with multiple stakeholders, markets and priorities, particularly within regional or international client structures
• Delivery & project management strength: highly organised and detail-oriented, with the ability to manage multiple workstreams, timelines and dependencies effectively
• Confidence & accountability: able to take ownership of day-to-day delivery, escalates issues early and contributes constructively to problem-solving with senior team members
• Collaborative & development-minded: a strong team player who enjoys supporting others, sharing knowledge and contributing to a positive, high-performing team culture
• Digitally fluent: experience working with digital platforms such as Paid Search, YouTube, Meta, TikTok or similar, with a desire to continue building expertise

Additional information

Publicis Media has fantastic benefits on offer to all employees. In addition to the classics (Pension, Life Assurance, Private Medical and Income Protection Plans) we also offer:

• WORK YOUR WORLD – opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year
• REFLECTION DAYS – two additional days of paid leave to step away from your usual day-to-day work and focus on well-being and self-care
• HELP@HAND BENEFITS – 24/7 helpline to support you on a personal and professional level, access to remote GPs, mental health support and CBT, wellbeing content and lifestyle coaching
• FAMILY FRIENDLY POLICIES – we provide 26 weeks of full pay for the following family milestones: Maternity, Adoption, Surrogacy and Shared Parental Leave
• FLEXIBLE WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF – you are entitled to an additional day off for your birthday, from your first day of employment
• GREAT LOCAL DISCOUNTS – membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre

Publicis Groupe operates a hybrid working pattern with full-time employees required to be office-based three days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process.