At a Glance
- Tasks: Manage and optimise retail media campaigns for a global beauty brand.
- Company: Starcom, a leading global communications agency with a people-first approach.
- Benefits: Competitive salary, pension, private medical, reflection days, and inclusive benefits.
- Other info: Supportive culture with excellent career development opportunities.
- Why this job: Join a flagship account and make a meaningful impact from day one.
- Qualifications: Experience in retail media campaigns and strong communication skills.
The predicted salary is between 40000 - 50000 £ per year.
With a history that dates back over 80 years, Starcom is a global communications planning and media leader. We are an agency still grounded in our founding principle that people are at the centre of all we do. Each day, we apply this belief to harness the transformative power of data and technology to inspire and move people and business forward.
We are hiring a Retail Media Manager to work on a high‑profile global beauty client — a brand you’ll instantly recognise and feel proud to have on your CV. This is a 12‑month Fixed Term Contract, offering the chance to step into a flagship account and make a meaningful impact from day one. You’ll sit at the heart of our commerce offering, combining smart activation, performance thinking and trusted client partnership. It’s a role for someone who enjoys shaping outcomes, not just running campaigns.
Responsibilities
- Owning the day‑to‑day delivery and optimisation of retail media campaigns across key retailer platforms.
- Building strong, trusted relationships with clients through clear communication and thoughtful account management.
- Ensuring campaigns are accurate, effective and aligned to best practice through robust quality checks.
- Shaping account growth through insight‑led recommendations and clear innovation roadmaps.
- Turning performance data and market trends into actionable insights that improve results.
- Working closely with colleagues across media, data and strategy to deliver joined‑up solutions.
- Supporting and developing team members through collaboration, guidance and shared learning.
Qualifications
- Hands‑on experience managing retail media campaigns, ideally across Amazon Advertising and similar platforms.
- A strong understanding of search, performance optimisation and how retail media drives commerce outcomes.
- Confidence communicating with a range of stakeholders, both internally and with clients.
- Experience supporting or leading others, with a collaborative and people‑centred approach.
- A strategic mindset, paired with the ability to translate ideas into practical action.
- Comfort working with data to tell clear performance stories and inform decisions.
- Curiosity, adaptability and a genuine interest in the evolving retail media landscape.
Starcom has fantastic benefits on offer to all of our employees, full details of which are shared when you join. This includes the classics like Pension, Life Assurance, Private Medical, as well as Reflection Days, Shared Parental Leave, and spans initiatives.
At Starcom, we are proud to be an equal opportunities employer. We welcome and encourage applications from people of all backgrounds, and do not discriminate on the basis of race, ethnicity, nationality, religion or belief, disability, age, citizenship, relationship status, sexual orientation, gender identity, or any other protected characteristic. We are committed to providing a fair, accessible, and inclusive recruitment process.
Retail Media Manager employer: Starcom Melbourne
Starcom Melbourne is an exceptional employer that fosters a collaborative and inclusive work environment in Greater London, where employees are encouraged to thrive both personally and professionally. With a strong focus on employee well-being, the company offers competitive benefits such as pension and life assurance, alongside ample opportunities for growth within the dynamic field of FMCG brand campaigns. Join a team that prioritises empathy and responsibility, making it a truly rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Media Manager
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Starcom Melbourne, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Starcom Melbourne!
We think you need these skills to ace Retail Media Manager
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Starcom Melbourne, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Starcom Melbourne and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Starcom Melbourne that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Starcom Melbourne
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
