Paid Social Account Manager

With a history that dates back over 80 years, Starcom is a global communications planning and media leader. We are an agency still grounded in our founding principle that people are at the centre of all we do. Each day, we apply this belief to harness the transformative power of data and technology to inspire and move people and business forward. With more than 7,000 employees in over 100 offices across the world, we are the flagship Publicis Media agency that uses the ‘Power of One’ business model, with teams that span multiple disciplines across clients such as Aldi, P&G, P&O Ferries, Primark, Samsung, Stellantis, and Visa.

We place a huge focus on our People and have driven flagship D&I and L&D programmes within Publicis Media; our goal is to help every individual reach their fullest potential and we encourage everyone to make “Brave Plays” in how they approach their work and their own career development. As a result, we have an exceptionally energised and committed talent base, all of us proud of our welcoming and supportive culture, as evidenced by our recognition as one of Campaign’s Best Places to Work for three years in a row (2021, 2022 and 2023) and most excitingly, Media Week's Agency of the Year 2023!

We’re looking for a Paid Social Account Manager to lead best‑in‑class paid social delivery for one of our flagship global clients. This role works across multiple markets and teams, with strong support, clear processes, and collaborative ways of working. You’ll be hands‑on across major social platforms, owning campaign structures, performance delivery, and testing roadmaps, while also supporting and developing two junior team members.

Responsibilities

• Paid Social Strategy & Activation: Plan, activate, and optimise campaigns across Meta, TikTok, Reddit, Snapchat, X, and emerging platforms. Build media plans focused on delivery performance first, with innovation where it can genuinely add value. Define clear campaign structures that drive performance and enable effective reporting and insights.
• Performance, Testing & Innovation: Lead test‑and‑learn initiatives, platform betas, and new format trials. Turn performance data into clear insights and actions, not just reports.
• Client & Stakeholder Management (Global Account): Act as a trusted day‑to‑day contact for a global, multi‑market account. Present weekly updates, QBRs, and forward‑looking recommendations to clients and central Hub teams. Work collaboratively with teams across markets to keep activity aligned and running smoothly.
• Organisation, Planning & Operations: Keep campaigns organised and running smoothly across markets. Look after day‑to‑day delivery while having an eye on what’s coming up next. Manage your time well and support the team in staying on top of priorities. Take pride in accurate campaign setup and budget management. Flag issues early so they can be solved together.
• People & Team Support: Support and mentor two junior team members across planning, activation, and reporting. Help the team balance day‑to‑day delivery with future planning and development. Lead by example with clear communication, organisation, and attention to detail.

Qualifications

• Experience across paid social strategy and activation in an agency or similar environment.
• Hands‑on experience with Meta and TikTok, plus exposure to platforms such as Reddit, Snapchat, or X.
• Comfortable working across global, multi‑market accounts in a structured, collaborative way.
• Confident presenting to clients and senior stakeholders.
• Organised, calm under pressure, and good at prioritising work.
• Curious, proactive, and motivated by testing, learning, and innovation.

Why Performics?

Performics is the performance marketing arm of Publicis Media, combining data, technology, and talent to deliver meaningful business impact. You’ll work in a supportive, global environment where innovation, learning, and collaboration are encouraged.

Additional information

• Starcom has fantastic benefits on offer to all of our employees. In addition to the classics, pension, life assurance, private medical and income protection plans we also offer;
• WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year.
• REFLECTION DAYS – Two additional days of paid leave to step away from your usual day‑to‑day work and create time to focus on your well‑being and self‑care.
• HELP@HAND BENEFITS 24/7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Well‑being content and lifestyle coaching.
• FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: maternity, adoption, surrogacy and shared parental leave.
• FLEXIBLE WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday, from your first day of employment.
• GREAT LOCAL DISCOUNTS This includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre.

Full details of our benefits will be shared when you join us! Publicis Groupe operates a hybrid working pattern with full‑time employees being office‑based three days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG’s (Employee Action Groups).