Retail Media Senior Executive in London

With a history that dates back over 80 years, Starcom is a global communications planning and media leader. We are an agency still grounded in our founding principle that people are at the centre of all we do. Each day, we apply this belief to harness the transformative power of data and technology to inspire and move people and business forward. With more than 7,000 employees in over 100 offices around the world, we are the flagship Publicis Media agency that uses our ‘Power of One’ business model, with teams that span multiple disciplines across clients such as Aldi, P&G, P&O Ferries, Primark, Samsung, Stellantis, and Visa.

We place a huge focus on our People and have driven flagship D&I and L&D programmes within Publicis Media; our goal is to help every individual reach their fullest potential and we encourage everyone to make “Brave Plays” in how they approach their work and their own career development. As a result, we have an exceptionally energised and committed talent base, all of us proud of our welcoming and supportive culture, as evidenced by our recognition as one of Campaign’s Best Places to Work for three years in a row (2021, 2022 and 2023) and most excitingly, Media Week's Agency of the Year 2023!

As a global branded "wrapper" that delivers the strongest commerce talent, tech, and partnerships in markets, Publicis Commerce provides clients with end‑to‑end products and solutions that drive clear business outcomes. With a highly collaborative team of subject‑matter experts, Publicis Commerce is a trusted partner to clients in navigating the complexities and emerging opportunities of the Commerce landscape, whether that be through marketplaces, eRetail or emerging direct‑to‑consumer channels.

Overview

This role focuses on delivering market leading advertising campaign activation, optimisation and performance analysis for one of our major new client wins. Once your initial training and onboarding are completed, you’ll be responsible for the day‑to‑day management of your clients advertising campaigns on various platforms, such as Amazon Ads, Epsilon Retail Media, Criteo Commerce Max and various other retail media channels both online and instore.

Responsibilities

• Activate and optimize advertising campaigns on Epsilon Retail Media, Criteo, Amazon Advertising, and more, ensuring optimal performance and ROI.
• Conduct thorough data analysis to identify trends, opportunities, and new keywords to continually refine and grow client accounts.
• Train and mentor junior account executives, fostering a culture of continuous learning and development.
• Develop comprehensive reports and dashboards to present campaign performance and strategic recommendations to clients during meetings or calls.
• Collaborate with clients to create effective media plans, providing accurate spend forecasts and actionable insights.
• Manage media investments, ensuring budgets are allocated effectively and reconciled accurately.
• Comfortably engage with clients via video conference, delivering compelling presentations and addressing queries to maintain strong client satisfaction.
• Support senior leadership in preparing quarterly business reviews, developing case studies, and participating in new business pitches.
• Attend regular internal trainings to enhance your knowledge of retail commerce and emerging technologies.
• Build and maintain relationships with key retail and technology partners (e.g., Amazon, Criteo, Nectar, Dunnhumby) to explore new opportunities for client campaigns.

Qualifications

• Experience in retail media / ecommerce OR strong experience in biddable media (search / social / programmatic) with a keen interest in retail & ecommerce.
• Previous experience having ownership over small projects, innovating, and taking calculated risks to drive results.
• An analytical mindset: You should be comfortable diving deep into data sheets and Excel pivot tables to uncover insights that inform strategic decisions.
• Comfortable presenting: Ability to confidently present to both internal teams and external stakeholders, including clients.
• Familiarity with acronyms: Understands terms such as SKU and ASIN, and proficient in online metrics like CPC, CTR, CVR, ROAS, ROI, AOV.

Publicis Commerce has fantastic benefits on offer to all of our employees, full details of which are shared when you join. This includes the classics like Pension, Life Assurance, Private Medical, as well as Reflection Days, Shared Parental Leave, and spans other initiatives.

At Publicis Commerce, we are proud to be an equal opportunities employer. We welcome and encourage applications from people of all backgrounds, and do not discriminate on the basis of race, ethnicity, nationality, religion or belief, disability, age, citizenship, relationship status, sexual orientation, gender identity, or any other protected characteristic. We are committed to providing a fair, accessible, and inclusive recruitment process. If you have any access needs - for example, related to disability, neurodivergence, or a health condition - please let us know. We’ll work with you to ensure the process works for you. Sharing this information will never impact your application.

Guided by our values, we listen with empathy, uplift each other, take responsibility, and embrace change - building a culture where everyone feels seen, respected, and genuinely included.