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- Tasks: Build strong client relationships and lead global campaign delivery with cross-functional teams.
- Company: Join Starcom, a leader in media and integrated agency environments.
- Benefits: Enjoy a range of benefits including pension, private medical cover, and reflection days.
- Other info: We value diversity and inclusivity, welcoming applicants from all backgrounds.
- Why this job: Make an impact by turning complex challenges into clear, successful campaigns.
- Qualifications: Experience in account management and strong communication skills are essential.
The predicted salary is between 50000 - 70000 £ per year.
We are hiring an Account Manager to play a pivotal role at the heart of the OneMars model for Pet Nutrition Global. This is an opportunity to work at the centre of a complex, multi‑agency ecosystem and turn that complexity into clarity, momentum, and high‑quality delivery. Partnering closely with the Global Business Director, you’ll help shape how work gets done across markets, capabilities, and agencies. If you enjoy bringing structure, building trust, and making ambitious work happen smoothly, this role offers real scope and influence.
Responsibilities
- Build strong, trusted relationships with the client, understanding their needs and supporting clear account objectives.
- Lead the smooth delivery of global and regional campaigns, ensuring high standards across planning, activation, and execution.
- Establish and embed robust programme and workflow management across interconnected IAT projects.
- Coordinate and inspire cross‑functional agency teams, including planning, digital, and partner agencies such as AMV BBDO, adam&eveDDB, and Weber Shandwick.
- Identify opportunities to improve campaign performance through integration of media, data, and digital capabilities.
- Oversee financial management, reporting, and governance to ensure transparency and accountability.
- Enable consistent, aligned delivery across regions by working closely with local and regional teams.
Qualifications
- Experience in client servicing or account management within a media agency or integrated agency environment.
- Confidence working with senior stakeholders, supported by clear, thoughtful communication and presentation skills.
- A structured, delivery‑focused mindset with the ability to prioritise and manage multiple deadlines effectively.
- A solid understanding of digital media, including KPIs, optimisation, and performance reporting.
- The ability to translate detailed campaign data into clear, meaningful insights for clients and teams.
- A collaborative approach, with experience working across markets and fostering strong working relationships.
- Professional integrity, adaptability, and a commitment to continuous improvement—for yourself and the team around you.
Benefits
Starcom offers a wide range of benefits to support our employees. Full details are shared when you join, but highlights include core benefits such as Pension, Life Assurance, and Private Medical cover, alongside enhanced policies like Reflection Days and Shared Parental Leave.
Equal Opportunity Statement
At Starcom, we are proud to be an equal opportunities employer. We welcome and encourage applications from people of all backgrounds, and do not discriminate on the basis of race, ethnicity, nationality, religion or belief, disability, age, citizenship, relationship status, sexual orientation, gender identity, or any other protected characteristic. We are committed to providing a fair, accessible, and inclusive recruitment process. If you have any access needs – for example, related to disability, neurodivergence, or a health condition – please let us know. We’ll work with you to ensure the process works for you. Sharing this information will never impact your application. Guided by our values, we listen with empathy, uplift each other, take responsibility, and embrace change – building a culture where everyone feels seen, respected, and genuinely included.
Global Account Manager employer: Starcom Melbourne
Contact Detail:
Starcom Melbourne Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Global Account Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Global Account Manager role. You never know who might have the inside scoop on an opportunity or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its campaigns. Familiarise yourself with their work and think about how your skills can help improve campaign performance. This will show you're genuinely interested and ready to hit the ground running.
✨Tip Number 3
Practice your communication skills! As an Account Manager, you'll need to convey complex ideas clearly. Try mock interviews with friends or use online resources to refine your presentation style and ensure you come across as confident and articulate.
✨Tip Number 4
Don't forget to apply through our website! We love seeing applications directly from candidates who are excited about joining us. Plus, it gives you a chance to showcase your enthusiasm for the role and the company culture.
We think you need these skills to ace Global Account Manager
Some tips for your application 🫡
Know the Role Inside Out: Before you start writing your application, make sure you really understand what the Global Account Manager role is all about. Dive into the job description and highlight key responsibilities and qualifications that resonate with your experience. This will help you tailor your application to show us why you're the perfect fit!
Showcase Your Experience: When detailing your experience, focus on specific examples that demonstrate your skills in client servicing and account management. Use metrics where possible to illustrate your achievements, like how you improved campaign performance or managed multiple deadlines. We love seeing concrete evidence of your success!
Be Authentic and Personable: While it’s important to be professional, don’t forget to let your personality shine through! We want to get a sense of who you are beyond your qualifications. Share your passion for the industry and how you approach building strong relationships with clients and teams. A bit of authenticity goes a long way!
Apply Through Our Website: Once you’ve polished your application, make sure to submit it through our website. This ensures it gets to the right people quickly and efficiently. Plus, it shows us that you’re keen on joining our team at StudySmarter. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Starcom Melbourne
✨Know Your Client Inside Out
Before the interview, dive deep into understanding the client’s needs and objectives. Familiarise yourself with their past campaigns and how they align with the role of a Global Account Manager. This will help you demonstrate your ability to build strong, trusted relationships right from the start.
✨Showcase Your Project Management Skills
Be prepared to discuss your experience in managing multiple projects simultaneously. Highlight specific examples where you successfully coordinated cross-functional teams and ensured smooth delivery of campaigns. This will show that you have the structured, delivery-focused mindset they’re looking for.
✨Communicate Clearly and Confidently
Practice articulating your thoughts clearly, especially when discussing complex ideas or data. Use examples from your past experiences to illustrate your points. This will not only showcase your communication skills but also your confidence in working with senior stakeholders.
✨Emphasise Your Collaborative Approach
Prepare to share instances where you’ve worked collaboratively across different markets or teams. Discuss how you fostered strong working relationships and contributed to a positive team environment. This aligns perfectly with their emphasis on collaboration and continuous improvement.