Affiliates Account Manager

With a history that dates back over 80 years, Starcom is a global communications planning and media leader. We are an agency still grounded in our founding principle that people are at the centre of all we do. Each day, we apply this belief to harness the transformative power of data and technology to inspire and move people and business forward.

The Performics Acquisition team is entering into a period of huge growth with new business being won frequently including traditional CPA affiliates, but also lead generation campaigns, mobile acquisition and consultancy clients. This role is required to lead the affiliate programme for P&G and Enterprise Rent-a-Car, handling all publisher partners involved, devise strategy and ultimately grow the client’s acquisition business.

We are looking for an enthusiastic and committed person who is passionate about online and performance led marketing. Ideally they will have had experience working with top tier clients in an Affiliate capacity, either at a network, agency or manages the channel in-house at a brand. With ROAS being central to all performance clients an individual with a strong analytical and inquisitive mind is required. Working to deadlines and being effective under pressure is also key. They need strong admin skills and good attention to detail as well as being numerate and accurate. Ideally they should be proficient in the use of media booking and research systems such as Prisma, Excel and PowerPoint. They need strong negotiation skills as well as the ability to build and maintain strong and effective relationships with media owners. The ability to work strongly both within a team and on their own is essential, and excellent written and verbal communication skills are paramount. Good presentation skills are required for this role with previous experience of presenting in front of clients. You will be based in White City, London.

Responsibilities:

• Strategic management of the clients’ business and responsibility for all aspects of tactical implementation.
• Aid in the swift and efficient delivery of new affiliate onboarding objectives.
• Maintaining close relationships with top Publishers.
• Managing budgets in line with other online media channels to ensure the client is spending properly.
• Reporting on performance to the client on a regular basis with insights into the programme and highlighting any additional opportunities for growth.
• Results analysis of past campaign data to influence future campaigns or opportunities.
• Liaising and negotiating priority levels of exposure with best performing publishers to maximise delivery and maintain client costs.
• Develop new opportunities by keeping in close contact with industry news, events, publishers and personalities.
• Budget and sales reconciliation support for the affiliate team’s client base.
• Provide weekly insight into your accounts performance and highlight areas of growth or risk, both internally and externally.
• Understanding and supporting affiliates with tracking issues, reporting problems or interface issues across a variety of affiliate network technologies.
• Compiling and presenting results to your clients.
• Managing more junior members of the team, supporting them in their development and growth and assisting them with their client responsibilities.

Additional information:

Starcom has fantastic benefits on offer to all of our employees. In addition to the classics, Pension, Life Assurance, Private Medical and Income Protection Plans we also offer:

• WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year.
• REFLECTION DAYS – Two additional days of paid leave to step away from your usual day‑to‑day work and create time to focus on your well‑being and self‑care.
• HELP@HAND BENEFITS 24/7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching.
• FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity, Adoption, Surrogacy and Shared Parental Leave.
• FLEXIBLE WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday, from your first day of employment.
• GREAT LOCAL DISCOUNTS This includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre.

Full details of our benefits will be shared when you join us! Publicis Groupe operates a hybrid working pattern with full‑time employees being office‑based three days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process.

Please make sure you check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG’s (Employee Action Groups).