Account Manager (Affiliates)

With a history that dates back over 80 years, Starcom is a global communications planning and media leader. We are an agency still grounded in our founding principle that people are at the centre of all we do. Each day, we apply this belief to harness the transformative power of data and technology to inspire and move people and business forward.

The Affiliate team specialises in direct response and performance media in all its myriad forms, covering traditional affiliate program management, lead generation and mobile-app download campaigns. You’ll be part of a team of channel specialists and fully integrated cross-channel team covering channels such as Search/SEO/Social and Programmatic based on your specific client account scope. The team is entering into a period of expansive growth with new business being won frequently and this role will be fully focused on a recently onboarded client operating in the finance sector with ambitious growth targets for the channel to achieve.

In 6 months you can expect to learn:

• Managing affiliate clients and teams within a large and global media agency environment becoming a true channel expert.
• Collaborate with cross-channel teams to drive holistic media strategies across some of the most reputable brands in the world.
• Understanding of tracking setups and methodologies to measure and attribute performance media results.
• Build test and learn framework to optimise accounts, and drive tactical and strategic channel solutions.

Responsibilities:

• Strategic management of the Clients business and responsibility for all aspects of tactical implementation.
• Aid in the swift and efficient delivery of new affiliate onboarding objectives.
• Managing budgets in line with other online media channels to ensure the client is spending properly.
• Reporting on performance to the client on a regular basis with insights into the programme and highlighting any additional opportunities for growth.
• Results analysis of past campaign data to influence future campaigns or opportunities.
• Maintaining close relationships with top Publishers, as well as liaising and negotiating priority levels of exposure with best performing publishers to maximise delivery and maintain client costs.
• Budget and sales reconciliation support for the affiliate team's client base.
• Compiling and presenting results to your clients.
• Managing more junior members of the team, supporting them in their development and growth and assist them with their client responsibilities.

Qualifications:

• We are looking for an enthusiastic and committed person who is passionate about online and performance led marketing.
• Strong analytical and inquisitive mind to digest and convey campaign results to clients in a clear manner.
• Strong negotiation skills and ability to manage publishers, media vendors and third-party suppliers.
• Ability to thrive in a fast-paced and high-pressure environment with strong attention to detail whilst adhering to regular deadlines.
• Superb verbal and written communication skills to effectively work cross-functionally and have the ability to speak and influence different teams internally and externally.
• Good presentation skills and comfortable managing client stakeholders at various degrees of seniority.
• Passion for affiliate marketing and experience managing programs on behalf of top brands in the UK market, ideally within the finance or banking sector.

Additional information:

• Starcom has fantastic benefits on offer to all of our employees.
• WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year.
• REFLECTION DAYS - Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well-being and self-care.
• BENEFITS - 24/7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching.
• FAMILY FRIENDLY POLICIES - We provide 26 weeks of full pay for the following family milestones: Maternity, Adoption, Surrogacy and Shared Parental Leave.
• FLEXIBLE WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF - You are entitled to an additional day off for your birthday, from your first day of employment.
• GREAT LOCAL DISCOUNTS - This includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre.

Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process.