Account Director

Account Director

London Full-Time 48000 - 84000 ÂŁ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the Samsung media team, driving strategic visions and ensuring smooth daily operations.
  • Company: Starcom is a global leader in communications planning with a focus on people and innovation.
  • Benefits: Enjoy flexible working, reflection days, and great local discounts, plus a birthday day off!
  • Why this job: Be part of a dynamic team shaping culture and driving growth for top brands like Samsung.
  • Qualifications: Experience in Comms Planning and Account Management, with strong client relationship skills required.
  • Other info: No degree needed; experience and passion for tech are valued!

The predicted salary is between 48000 - 84000 ÂŁ per year.

Company description

With a history that dates back over 80 years, Starcom is a global communications planning and media leader. We are an agency still grounded in our founding principle that people are at the centre of all we do. Each day, we apply this belief to harness the transformative power of data and technology to inspire and move people and business forward. With more than 7,000 employees in over 100 offices around the world, we are the flagship Publicis Media agency that uses our ‘Power of One’ business model, with teams that span multiple disciplines across clients such as Aldi, P&G, Primark, Samsung, Stellantis, and Visa.

We place a huge focus on our People, and have driven flagship D&I and L&D programmes within Publicis Media; our goal is to help every individual reach their fullest potential, and we encourage everyone to make “Brave Plays” in how they approach their work and their own career development. As a result, we have an exceptionally energised and committed talent base, all of us proud of our welcoming and supportive culture, as evidenced by our recognition as one of Campaign’s Best Places to Work for five years in a row, Media Week\’s Agency of the Year 2025 and one of the Sunday Times Best Places to Work 2025.

Overview

What will you be doing?

The Account Director (AD) is responsible for leading the day-to-day operations of client accounts, ensuring high standards are achieved in media planning, client management, and strategic execution. ADs move beyond campaign-level thinking to take a strategic view of the client’s overall business and agency relationship.

Responsibilities

  • Lead immediate teams and provide clear direction to specialists and clients. Confidently lead client meetings and ensure a structured approach
  • Lead the end-to-end planning process, ensuring a strong strategic foundation for all work
  • Identify opportunities to evolve the client’s performance and mid-funnel strands.
  • Identify innovation and interesting uses of data and tech to advance the client’s digital maturity.
  • Understand and implement Starcom’s Movement Planning and Connected ID solutions bringing this into core media responses
  • Partner closely with channel specialists, strategy, and analytics teams to deliver cohesive, high-impact plans
  • Guide and develop junior team members, setting high standards and fostering a collaborative, high-performance culture

Qualifications

In order to be successful in this role, you’ll have significant experience in:

  • Translating business and sales objectives into clear performance media strategies, budgets and channel roles
  • Driving measurable commercial outcomes through biddable media, with a strong focus on growth, efficiency and ROI
  • Managing large budgets and complex performance frameworks with confidence and accountability
  • Using data, testing and learning to continuously optimise performance and identify growth opportunities
  • Partnering with analytics and activation teams to ensure robust measurement, reporting and insight
  • Leading senior client relationships, acting as a trusted advisor and challenging briefs when needed

Additional information

Starcom has fantastic benefits on offer to all of our employees. In addition to the classics, Pension, Life Assurance, Private Medical and Income Protection Plans we also offer;

  • WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year.
  • REFLECTION DAYS– Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well-being and self-care.
  • HELP@HAND BENEFITS24/7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching.
  • FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave.
  • FLEXIBLE WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday, from your first day of employment.
  • GREAT LOCAL DISCOUNTS This includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre.

Full details of our benefits will be shared when you join us!

Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week.

We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process.

Please make sure you check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG’s (Employee Action Groups).

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Account Director employer: Starcom Melbourne

Starcom is an exceptional employer that prioritises the well-being and growth of its employees, offering a vibrant work culture in London. With a strong focus on diversity and inclusion, along with innovative benefits like 'Work Your World' and additional reflection days, we empower our team to thrive both personally and professionally. Join us to be part of a dynamic agency recognised as one of Campaign’s Best Places to Work and Media Week's Agency of the Year 2023, where your contributions will shape the future of communications planning and media.
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Contact Detail:

Starcom Melbourne Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Account Director

✨Tip Number 1

Familiarise yourself with Samsung's latest products and innovations. Being able to discuss their technology and how it impacts consumer behaviour will show your genuine interest and expertise in the tech category, which is crucial for the Account Director role.

✨Tip Number 2

Network with current or former employees of Starcom or similar agencies. They can provide insights into the company culture and expectations, helping you tailor your approach and demonstrate that you understand what it means to be part of their team.

✨Tip Number 3

Prepare to showcase your leadership skills during the interview. Think of examples where you've successfully led a team or project, particularly in a fast-paced environment, as this will resonate well with the responsibilities of fostering a culture of curiosity and development.

✨Tip Number 4

Stay updated on industry trends and best practices in communications planning and account management. Being able to discuss recent developments or case studies will position you as a knowledgeable candidate who can contribute to innovative strategies for clients like Samsung.

We think you need these skills to ace Account Director

Client Relationship Management
Strategic Planning
Project Leadership
Media Knowledge
Attention to Detail
Team Management
Cross-Channel Strategy Implementation
Collaboration Skills
Communication Skills
Data-Driven Decision Making
Creative Problem Solving
Adaptability
Passion for Technology
Curiosity and Learning Agility

Some tips for your application 🫡

Understand the Company Culture: Before applying, take some time to understand Starcom's culture and values. Highlight how your personal values align with their focus on people, innovation, and collaboration in your application.

Tailor Your CV: Make sure your CV reflects your experience in communications planning and account management. Emphasise any relevant projects you've led, particularly those involving client relationships and media knowledge.

Craft a Compelling Cover Letter: In your cover letter, express your passion for the tech category and your understanding of the role. Use specific examples from your past experiences that demonstrate your ability to lead teams and drive strategic visions.

Showcase Your Leadership Skills: Since the role requires strong leadership, include examples of how you've inspired teams or fostered a culture of learning and development in your previous positions. This will help you stand out as a candidate who can contribute positively to the team.

How to prepare for a job interview at Starcom Melbourne

✨Know Your Client

Before the interview, research Samsung thoroughly. Understand their products, recent campaigns, and market position. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.

✨Showcase Your Leadership Skills

As an Account Director, you'll need to inspire and lead your team. Prepare examples of how you've successfully managed teams in the past, focusing on fostering a culture of curiosity and development.

✨Demonstrate Media Expertise

Be ready to discuss your media knowledge in detail. Prepare to answer questions about communications planning processes and how you've implemented successful cross-channel strategies in previous roles.

✨Build Rapport with Interviewers

Establishing a connection with your interviewers is crucial. Be personable, ask insightful questions, and show enthusiasm for the role and the company culture. This will help you stand out as a candidate who fits well within their team.

Account Director
Starcom Melbourne
Location: London
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