At a Glance
- Tasks: Lead a high-energy Starbucks team and drive profitability while ensuring customer satisfaction.
- Company: Join Village, a vibrant partner of Starbucks, known for its warm hospitality.
- Benefits: Competitive pay, flexible hours, gym membership, and discounts on food and stays.
- Other info: Enjoy mental health support and career progression opportunities.
- Why this job: Make a real impact in a fast-paced environment while developing your leadership skills.
- Qualifications: Experience in hospitality and a passion for team development.
The predicted salary is between 28000 - 30000 £ per year.
Let's be totally honest. Running a high-volume Starbucks inside a bustling hotel is a different beast. We need an Assistant Store Manager who leads from the front, understands the commercial numbers, and keeps the team smiling during a massive morning rush.
At Village, we partner with Starbucks to create high-energy spaces. We need someone who blends that iconic Starbucks culture with our signature Village warmth. You are the Store Manager's crucial co-pilot, driving serious profitability and people development.
The Reality of the Role
This is where operational grit meets people development. You will forecast labour, tackle the rota, and analyse data to drive commercial performance. But you will also be right there on the floor, coaching a new barista, handling customer hiccups flawlessly, and ensuring the coffee is perfect. Hospitality is fast-paced, so you will need to be flexible with early starts, evenings, and weekends.
What We Need From You
- The Commercial Mind: You read the data, spot revenue opportunities, and manage budgets without dropping the guest experience.
- The Talent Developer: You are obsessed with helping your team grow through realistic goals and genuine support.
- Operational Brilliance: You have solid leadership experience in fast-paced hospitality. You ensure food safety and cash handling are water-tight.
- Unflappable Energy: When the queue is out the door, you do not panic. You deploy your team brilliantly with zero drama.
How Village Thrives
- We Can & We Do: We show up to get results and roll out initiatives that push the business forward.
- We Will: You will work seamlessly with your Store Manager and the wider hotel departments. No silos.
- We Care: We prioritise the mental wellbeing and career progression of your team.
The Perks
- Pay & Flexibility: £13.21 - Flexible hours and your birthday guaranteed off.
- Gym: Complimentary health membership for you and a friend or family member (worth around £1,500).
- Stays: Rooms from £35 (with breakfast) and friends/family rates from £49 across our 34 hotels.
- Food & Drink: 50% off at Village Pub & Grill, 30% off Starbucks.
- Support: 24/7 Mental Health support, 2 mental health days annually, and Wagestream.
- Development: Rising Stars and Talent Academy programmes.
Think you are ready to step up and make an impact? We are not looking for someone to just read a corporate manual. Bring your personality, your commercial sharpness, and your passion for people. Hit apply and let's see what you can do.
Starbucks Assistant Manager in Walsall employer: Starbucks
Starbucks is an excellent employer, offering a vibrant work culture in the heart of the City of London where community and collaboration thrive. With competitive salaries, generous holiday allowances, and extensive training programs, employees are empowered to grow and excel in their careers while enjoying unique benefits like discounts on food and beverages. Join us to be part of a team that values operational excellence and customer satisfaction, making every day rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Starbucks Assistant Manager in Walsall
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Starbucks. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Starbucks
Don't be shy about reaching out to Starbucks directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Starbucks Assistant Manager in Walsall
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Starbucks and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Starbucks
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
