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- Tasks: Lead a dynamic team, ensuring exceptional customer experiences and operational excellence.
- Company: Join Starbucks, a community-focused company that values your voice and passion.
- Benefits: Enjoy free drinks, discounts, bonuses, and comprehensive training opportunities.
- Why this job: Be part of a vibrant team where no two days are the same and growth is encouraged.
- Qualifications: Previous leadership experience in retail or hospitality is essential.
- Other info: Flexible hours with opportunities for career advancement in an inclusive environment.
The predicted salary is between 27800 - 30000 £ per year.
We\’re looking for leaders at Starbucks. Join us for coffee, stay for the community, connections and opportunities.
At Starbucks, by The Magic Bean Company, your voice matters and your passion for customer service is brewed into everything we do. We\’ve been operating Starbucks stores across the UK for nearly 10 years, and we have an exciting opportunity for you to join us as a store manager.
As a leader at Starbucks you will be empowered to treat the store as if it is your own business. To be successful in the role, you\’ll have previous experience in leading a team in a fast-paced retail or hospitality environment. You\’ll champion our Magic Values to create the Starbucks experience for our customers and partners. You\’ll understand your market, getting to know the competition and identify opportunities to drive store profitability and your results forward.
The best part about this role is that no two days are ever the same As a store manager, working in one of our dynamic stores, you\’ll be setting the example and leading from the front on shift. A typical day could include:
· Supporting the growth of your partners, coaching and developing your team and building positive relationships to understand partner challenges, needs and aspirations
· Executing store operations through your team, making sure all of your partners are delivering the Starbucks experience consistently from open to close
· Analysing data and observations in store to inform decision making that improves both the customer experience and overall store performance
· Using forecasting and scheduling tools to manage labour within the required budgets as well as recruitment and training of world class and diverse talent that meets the store needs
· Overseeing stock ordering, ensuring sufficient inventory is available to meet customer demands and conducting accurate stock counts
· Cascading and rolling out of new initiatives to enable operational excellence and drive business results
· Setting challenging yet realistic goals to drive engagement and improve partner performance
· Leading great shifts, providing quality beverages and food products consistently for all customers in line with our recipe and presentation standards
· Role-modelling legendary customer service with a customer comes first attitude and creating genuine connections
· Maintaining a clean and organised workspace for your customers and partners
· Ensuring all partners follow Starbucks operational policies and procedures, including those for till usage and safety and security, to ensure the safety of all partners during each shift
All our store employees (we call them partners, as everyone is important and valued) begin their careers with an introductory in-store training programme led by our amazing in store trainers, designed to immerse you in the Starbucks culture and set you up for success.
In return, you\’ll receive access to our exclusive Rewarding Magic Partners benefits that include:
· Store bonus schemes
· Free beverages and 75% off food when you\’re on shift
· 30% discount on all food, beverages and merchandise at all other times
· Comprehensive training and access to Starbucks Global Academy (our online learning platform to help continuously develop yourself)
· Discounts with local and national retailers (grocery shopping, gym memberships, entertainment tickets, hotels, etc.) through Perks at Work platform
· Recognition schemes for Partner of the Month
· Long service rewards
· Opportunity to grow your coffee knowledge and earn the coveted Coffee Master black apron
· Refer a friend scheme
· Great long-term career opportunities
· …and much more
Given the nature of our stores, our working hours could include early mornings, evenings, weekends and bank holidays.
Starbucks is committed to building an inclusive and diverse workforce. So, if you\’re looking for a new opportunity, with us you\’ll be welcomed, you\’ll be challenged, you\’ll be inspired. Here you\’ll be heard. Because here, you\’re a part of it all. Here you belong.
Job Types: Full-time, Permanent
Pay: £27,800.00-£30,000.00 per year
Benefits:
- Company events
- Discounted or free food
- Employee discount
- Free parking
- On-site parking
Ability to commute/relocate:
- Frome BA11 4DH: reliably commute or plan to relocate before starting work (required)
Work Location: In person
Store Manager employer: Starbucks
Contact Detail:
Starbucks Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time in a Starbucks store. Observe how the team interacts and how they serve customers. This will help you understand their values and show that you're genuinely interested.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've led a team or solved a problem in a fast-paced environment. Be ready to share these during your interview to demonstrate your experience and fit for the role.
✨Tip Number 3
Network with current partners! If you know anyone working at Starbucks, reach out for a chat. They can provide insider tips on what the interviewers are looking for and might even refer you, which can give you a leg up!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're serious about joining the Starbucks family. Don’t forget to follow up after applying; a little persistence goes a long way!
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for customer service shine through. We want to see how much you care about creating a great experience for our partners and customers alike!
Tailor Your Experience: Make sure to highlight your previous leadership experience in fast-paced environments. We love seeing how you've successfully managed teams and driven results, so be specific about your achievements!
Be Authentic: Don’t be afraid to let your personality come through in your application. We value authenticity and want to know the real you, so share your unique story and what makes you a great fit for Starbucks.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you started on this exciting journey with Starbucks!
How to prepare for a job interview at Starbucks
✨Know Your Starbucks
Before the interview, dive deep into Starbucks' values and culture. Familiarise yourself with their Magic Values and think about how your leadership style aligns with them. This will show that you’re not just interested in the role, but also in being part of the Starbucks community.
✨Showcase Your Leadership Experience
Prepare specific examples from your past roles where you successfully led a team in a fast-paced environment. Highlight how you coached team members, improved performance, or handled challenges. This will demonstrate your capability to lead and inspire others at Starbucks.
✨Understand the Market
Research the local competition and market trends before your interview. Be ready to discuss how you would identify opportunities for growth and profitability in your store. This shows that you’re proactive and have a strategic mindset, which is crucial for a Store Manager.
✨Engage with Customer Service Scenarios
Think about common customer service scenarios you might face as a Store Manager. Prepare to discuss how you would handle difficult situations or ensure a legendary customer experience. This will highlight your commitment to putting customers first, a key aspect of the Starbucks ethos.
