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- Tasks: Lead shifts, coach baristas, and create a welcoming Starbucks experience for customers.
- Company: Join Starbucks, a community-focused brand known for great coffee and leadership development.
- Benefits: Enjoy 28 days holiday, free drinks, bonuses, discounts, and comprehensive training.
- Why this job: Be part of a dynamic team where no two days are the same and your voice matters.
- Qualifications: Previous coaching or supervisory experience in customer-facing roles is preferred.
- Other info: Flexible working hours, including mornings, evenings, and weekends.
The predicted salary is between 24000 - 36000 £ per year.
Weu2019re looking for leaders at Starbucks. Join us for coffee, stay for the community, connections and opportunities.
At Starbucks, we\’re not just about brewing great coffee, we\’re about brewing great leaders too. Immerse yourself in a community of connection, opportunity, and creativity, all stirred up with the aroma of our world-class coffee.
Weu2019ve got an exciting opportunity for you to join us as a store supervisor. Find your place as a leader at Starbucks and help us build the brandu2019s future. Here your voice is brewed into everything we do. Here youu2019ll take the lead of the shift, working with your team of baristas to create our Starbucks Experience for our customers with high quality service, beverages and products, whilst creating our third place environment.
Weu2019re looking for candidates with previous coaching or supervisory experience in a customer facing role. Youu2019ll spend your time running shifts with our customers at the core, through coaching your team and creating a positive learning environment to your partners on shift. Youu2019ll be solving problems in the moment, so any experience you have in leading operational activities in a retail or hospitality environment would be beneficial, as youu2019ll be responsible, alongside the store management team, to achieve results through making an impact and achieving goals and creating our best moments through operational excellence. Youu2019ll be an ambassador for our partner networks, making sure our partners know, here they belong.
The best part about this role is that no two days are ever the same! Working in one of our fast-paced stores, a typical day could include:
Collaborating with the Store Manager, leading great shifts, supporting partners and inspiring best moments and the Starbucks Experience for our partners and customers
Setting priorities by leveraging existing tools and resources to determine roles and delegate tasks, looking at ways to drive the profitability of your store
Inspiring and motivating the store team to make every moment right for our partners and customers, including pre-empting and adapting to any potential issues and addressing/resolving any that arise to optimise the customer experience
Identifying teachable moments to share best practices with the team
Seeing challenges as opportunities for continuous improvement to drive operational excellence.
Executing store operations during scheduled shifts, including organising opening and closing duties
Ensuring all partners follow Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift
Providing quality beverages and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products
Given the nature of our stores, our working hours could include early mornings, evenings, weekends, nights and/or holidays.
All our retail store partners begin their careers with us by undertaking an introductory training programme which are led by our amazing in store trainers and coaches and are designed to immerse you in the Starbucks culture and set you up for success. These training programmes are delivered in our stores and provide partners with the opportunity to learn on the job supported by their manager.
In return, weu2019ll offer you a competitive starting salary and benefits that include:
28 days holiday a year (including Bank Holidays) + an additional special day for you to take to celebrate a special moment in your life each year
Free drinks and food when youu2019re on shift
Our store bonus program
Bean stock options for all partners (own part of Starbucks!)
Comprehensive training (including coffee knowledge!) and access to Starbucks Global Academy (our online learning platform to help continuously develop yourself)
A free bag of coffee each week and a 30% partner discounts on food, beverages, and merchandise
Discounts with local and national retailers (cell phones, gym memberships, entertainment tickets, hotels, etc.) through Perks at Work platform
Life assurance
Home Sweet Loan (Interest-free loans that can be paid back over 12 months to help pay your rental deposit)
A free 24/7 Employee Assistance Programme available to you and your family
Recognition schemes and monetary awards for long service, WOWing customers and your fellow Partners
Great long-term career opportunities in store and support center
So, if youu2019re looking for a new opportunity, with us youu2019ll be welcomed, youu2019ll be challenged, youu2019ll be inspired. Here youu2019ll be heard. Because here, youu2019re a part of it all. Here you belong.
**What is our process?**
Application > CV review > first stage interview > second stage interview > offer and onboarding
Starbucks is committed to building an inclusive and diverse workforce. All applicants and partners will be treated fairly, without regard to race, religion, sex, nationality, age, physical or mental disability, sexual orientation, marital status, gender identity and expression.
Know someone who would be a perfect fit? Share this opportunity with them! At Starbucks, thereu2019s always room for one more.
Shift Supervisor - Store# 24392,TESCO KINGSTON PARK employer: Starbucks
Contact Detail:
Starbucks Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Supervisor - Store# 24392,TESCO KINGSTON PARK
✨Tip Number 1
Familiarise yourself with Starbucks' core values and culture. Understanding what makes Starbucks unique will help you connect with the team during your interview and demonstrate that you're a good fit for their community-focused environment.
✨Tip Number 2
Highlight your leadership experience in customer-facing roles. Be ready to share specific examples of how you've successfully led a team, resolved conflicts, or improved customer experiences in previous positions.
✨Tip Number 3
Prepare to discuss operational excellence. Think about times when you've implemented processes or strategies that improved efficiency or profitability in a retail or hospitality setting, as this aligns with the responsibilities of a Shift Supervisor.
✨Tip Number 4
Show your passion for coffee and customer service. Being enthusiastic about the products and the experience you can create for customers will set you apart from other candidates and demonstrate your commitment to the Starbucks brand.
We think you need these skills to ace Shift Supervisor - Store# 24392,TESCO KINGSTON PARK
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous coaching or supervisory experience in customer-facing roles. Use specific examples that demonstrate your leadership skills and ability to create a positive environment for both customers and team members.
Craft a Compelling Cover Letter: In your cover letter, express your passion for coffee and community. Mention how you align with Starbucks' values and culture, and provide examples of how you've successfully led teams in the past, focusing on problem-solving and operational excellence.
Showcase Relevant Skills: Emphasise skills that are crucial for the role, such as team motivation, operational management, and customer service excellence. Highlight any experience you have in retail or hospitality environments, as this will resonate well with the hiring team.
Prepare for Interviews: Anticipate questions related to leadership and operational challenges. Be ready to discuss specific situations where you inspired your team or improved customer experiences. Practising your responses can help you feel more confident during the interview process.
How to prepare for a job interview at Starbucks
✨Show Your Leadership Skills
As a Shift Supervisor, you'll need to demonstrate your leadership abilities. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or inspired others. This will show that you can create a positive environment for both customers and partners.
✨Understand the Starbucks Experience
Familiarise yourself with what makes the Starbucks Experience unique. Be ready to discuss how you would enhance customer satisfaction and create memorable moments. Showing your passion for the brand will resonate well with the interviewers.
✨Prepare for Operational Scenarios
Expect questions about handling operational challenges. Think of specific situations where you've improved processes or solved problems in a retail or hospitality setting. This will highlight your ability to maintain operational excellence under pressure.
✨Emphasise Team Collaboration
Collaboration is key in this role. Be prepared to talk about how you've worked with others to achieve goals. Discuss your approach to coaching and mentoring team members, as this aligns with Starbucks' focus on developing leaders within their community.
