At a Glance
- Tasks: Co-lead a dynamic Starbucks store and drive outstanding results.
- Company: Join the vibrant community at Starbucks, where your voice matters.
- Benefits: Enjoy 28 days holiday, competitive salary, and great perks.
- Other info: No two days are the same; embrace the excitement of store life.
- Why this job: Be a leader in a fast-paced environment and grow your career.
- Qualifications: Experience in retail or hospitality leadership is essential.
The predicted salary is between 24000 - 36000 £ per year.
We’re looking for leaders at Starbucks. Join us for coffee, stay for the community, connections and opportunities. We’ve got an exciting opportunity for you to join us as a deputy store manager. Find your place as a leader at Starbucks and help us build the brand’s future. Here your voice is brewed into everything we do.
As a deputy store manager you’ll partner with your store manager to co-lead the store and deliver outstanding commercial, operational and people results. You’ll be empowered with direct accountability for specific business areas, from compliance to training to commercial performance and lead the store in the absence of the store manager.
To be successful in the role, you’ll have previous experience in leading a team in a dynamic, fast-paced and customer-focused retail or hospitality environment. You’ll champion our mission and values to create our Starbucks experience for our customers and partners. You’ll bring your commercial acumen with the ability to translate metrics into actions whilst confidently managing both people and operational priorities. We’re looking for leaders with a growth mindset and an appetite for growing your leadership career.
The best part about this role is that no two days are ever the same. As an assistant manager, working in one of our dynamic stores, alongside your store leadership team, you’ll be setting the example and leading from the front on shift. A typical day could include:
- Co-leading the store to achieve financial targets, customer satisfaction scores, and operational excellence
- Owning business areas which could include compliance, labour management or local marketing
- Leading the store leadership team, ensuring clarity of roles and accountability for results
- Forecasting future staffing needs, participating in recruitment and selection
- Owning the store partner training; ensuring all partners have completed required training and are set up for success
- Acting as the store manager when required, including full operational and partner accountability
- Monitoring store KPIs, analysing performance trends, and implementing action plans
- Driving cost control and profitability through effective resource planning and waste management
- Closing both standards and opportunity gaps using the store action plan
- Ensuring consistent delivery of brand and operational standards
- Maintaining compliance with health & safety, food safety and security standards which include conducting and recording due diligence checks
Given the nature of our stores, working hours could include early mornings, evenings, weekends, nights and/or holidays.
All our retail store partners begin their careers with us by undertaking an introductory training programme which are led by our amazing in store trainers and coaches and are designed to immerse you in the Starbucks culture and set you up for success. These training programmes are delivered in our stores and provide partners with the opportunity to learn on the job supported by their manager.
In return, we’ll offer you a competitive starting salary and benefits that include: 28 days holiday a year (including...
Deputy Store Manager in London employer: Starbucks
Starbucks is an excellent employer, offering a vibrant work culture in the heart of the City of London where community and collaboration thrive. With competitive salaries, generous holiday allowances, and extensive training programs, employees are empowered to grow and excel in their careers while enjoying unique benefits like discounts on food and beverages. Join us to be part of a team that values operational excellence and customer satisfaction, making every day rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Store Manager in London
✨Tip Number 1
Network like a pro! Reach out to current or former Starbucks employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Deputy Store Manager role. Personal connections can give you insights that job descriptions just can't.
✨Tip Number 2
Prepare for the interview by practising common questions. Think about how your past experiences align with the responsibilities of the role. We want to hear how you've led teams, managed operations, and driven results in fast-paced environments!
✨Tip Number 3
Show your passion for Starbucks! During interviews, share why you love the brand and how you embody its values. This is your chance to demonstrate that you're not just looking for a job, but you genuinely want to be part of the Starbucks community.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team. Let’s brew some success together!
We think you need these skills to ace Deputy Store Manager in London
Some tips for your application 🫡
Show Your Leadership Skills:When writing your application, make sure to highlight your previous leadership experience. We want to see how you've successfully led teams in fast-paced environments, just like at Starbucks!
Be Authentic:Let your personality shine through in your application. We value authenticity and want to know what makes you tick. Share your passion for coffee and community – it’s what we’re all about!
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific skills and experiences that align with the Deputy Store Manager role. We love seeing candidates who take this extra step.
Apply Through Our Website:Make sure to apply through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at Starbucks
✨Know Your Starbucks
Before the interview, dive deep into Starbucks' mission, values, and recent initiatives. Understanding the brand's culture will help you align your answers with what they stand for, showing that you're not just a fit for the role but also for the company.
✨Showcase Your Leadership Skills
Prepare specific examples from your past experiences where you've successfully led a team in a fast-paced environment. Highlight how you managed challenges, motivated your team, and achieved results, as this is crucial for the deputy store manager role.
✨Be Metrics Savvy
Familiarise yourself with key performance indicators (KPIs) relevant to retail management. Be ready to discuss how you've used metrics to drive performance in previous roles, as this will demonstrate your commercial acumen and ability to translate data into actionable strategies.
✨Ask Insightful Questions
Prepare thoughtful questions about the store's operations, team dynamics, and growth opportunities within Starbucks. This shows your genuine interest in the role and helps you assess if the company aligns with your career aspirations.
