At a Glance
- Tasks: Lead shifts, deliver exceptional customer experiences, and drive commercial results.
- Company: Join the vibrant Starbucks community and shape the brand's future.
- Benefits: Competitive salary, 28 days holiday, and comprehensive training.
- Other info: Enjoy diverse work hours and opportunities for career growth.
- Why this job: Empower your leadership skills in a dynamic, fast-paced environment.
- Qualifications: Experience in retail or hospitality leadership is essential.
The predicted salary is between 28800 - 43200 £ per year.
We’re looking for leaders at Starbucks. Join us for coffee, stay for the community, connections and opportunities. We’ve got an exciting opportunity for you to join us as an assistant manager. Find your place as a leader at Starbucks and help us build the brand’s future. Here your voice is brewed into everything we do.
As an assistant manager at Starbucks you will be empowered to deliver outstanding commercial results and customer experiences, taking full ownership for operational standards, partner engagement and key performance indicators. To be successful in the role, you’ll have previous experience in leading a team in a dynamic, fast-paced and customer-focused retail or hospitality environment. You’ll champion our mission and values to create our Starbucks experience for our customers and partners. You’ll bring your commercial acumen with the ability to translate metrics into actions whilst confidently managing both people and operational priorities. We’re looking for leaders with a growth mindset and an appetite for growing your leadership career.
The best part about this role is that no two days are ever the same. As an assistant manager, working in one of our dynamic stores, alongside your store leadership team, you’ll be setting the example and leading from the front on shift. A typical day could include:
- Leading shifts with a focus on delivering commercial results and world-class customer experience and ensuring every partner is set up for success
- Taking ownership of our KPIs including labour efficiency, waste reduction, and sales performance
- Ensuring shift deployment meets planned roles and routines, adjusting to optimise customer experience
- Observing partner performance, coaching and providing feedback
- Recognising and celebrating partner achievements during and after shifts
- Acting as the store’s duty manager when scheduled, being accountable for all operational and partner decisions during your shift
- Ensuring brand and operational standards are consistently met or exceeded
- Using financial and operational data to make informed decisions that improve shift performance
- Training and coaching partners to deliver consistent quality, efficiency, and service excellence
- Leading and embedding new initiatives and product launches at store level
- Maintaining compliance with health & safety, food safety and security standards
Given the nature of our stores, working hours could include early mornings, evenings, weekends, nights and/or holidays. All our retail store partners begin their careers with us by undertaking an introductory training programme which are led by our amazing in store trainers and coaches and are designed to immerse you in the Starbucks culture and set you up for success. These training programmes are delivered in our stores and provide partners with the opportunity to learn on the job supported by their manager.
In return, we’ll offer you a competitive starting salary and benefits that include: 28 days holiday a year (including...
Assistant Manager in London employer: Starbucks
Starbucks is an excellent employer, offering a vibrant work culture in the heart of the City of London where community and collaboration thrive. With competitive salaries, generous holiday allowances, and extensive training programs, employees are empowered to grow and excel in their careers while enjoying unique benefits like discounts on food and beverages. Join us to be part of a team that values operational excellence and customer satisfaction, making every day rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager in London
✨Tip Number 1
Network like a pro! Reach out to current or former Starbucks employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the assistant manager role. Personal connections can give you insights that job descriptions just can't.
✨Tip Number 2
Prepare for the interview by practising common questions. Think about how your past experiences align with the role's requirements, especially around leadership and customer service. We want you to showcase your growth mindset and how you can contribute to our community.
✨Tip Number 3
Show your passion for Starbucks! During your interview, share why you love the brand and how you embody its values. This will help us see that you're not just looking for a job, but that you genuinely want to be part of our team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Starbucks family. Let’s brew some success together!
We think you need these skills to ace Assistant Manager in London
Some tips for your application 🫡
Show Your Leadership Skills:When writing your application, make sure to highlight your previous leadership experience. We want to see how you've successfully led teams in fast-paced environments, so share specific examples that showcase your ability to motivate and engage others.
Emphasise Customer Focus:Starbucks is all about creating amazing customer experiences. In your application, mention how you've gone above and beyond to ensure customer satisfaction in your past roles. This will show us that you understand the importance of putting customers first.
Be Data-Driven:We love candidates who can translate metrics into actions. Include any experience you have with KPIs or operational standards in your application. Show us how you've used data to improve performance and drive results in your previous positions.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you'll be able to showcase your passion for Starbucks right from the start. Plus, we’ll get your application straight away!
How to prepare for a job interview at Starbucks
✨Know Your Starbucks
Before the interview, dive deep into Starbucks' mission, values, and recent initiatives. Understanding the brand will help you connect your experiences to their culture and show that you're genuinely interested in being part of the team.
✨Showcase Your Leadership Skills
Prepare specific examples from your past experiences where you've successfully led a team in a fast-paced environment. Highlight how you motivated your team, managed challenges, and achieved results, as this is crucial for the assistant manager role.
✨Be Data-Driven
Familiarise yourself with key performance indicators (KPIs) relevant to retail management. Be ready to discuss how you've used data to make informed decisions in previous roles, as this will demonstrate your commercial acumen and ability to drive results.
✨Engage with the Interviewers
During the interview, don’t just answer questions—engage with your interviewers. Ask insightful questions about the store's operations, team dynamics, and growth opportunities. This shows your enthusiasm and readiness to contribute to the Starbucks community.
