Were looking for leaders at Starbucks. Join us for coffee, stay for the community, connections and opportunities.
Weve got an exciting opportunity for you to join us as a deputy store manager. Find your place as a leader at Starbucks and help us build the brands future. Here your voice is brewed into everything we do. As a deputy store manager youll partner with your store manager to co-lead the store and deliver outstanding commercial, operational and people results. Youll be empowered with direct accountability for specific business areas, from compliance to training to commercial performance and lead the store in the absence of the store manager.
To be successful in the role, youll have previous experience in leading a team in a dynamic, fast-paced and customer-focused retail or hospitality environment. Youll champion our mission and values to create our Starbucks experience for our customers and partners. Youll bring your commercial acumen with the ability to translate metrics into actions whilst confidently managing both people and operational priorities. Were looking for leaders with a growth mindset and an appetite for growing your leadership career.
The best part about this role is that no two days are ever the same! As an assistant manager, working in one of our dynamic stores, alongside your store leadership team, youll be setting the example and leading from the front with on shift. A typical day could include:
Co-leading the store to achieve financial targets, customer satisfaction scores, and operational excellence
Owning business areas which could include compliance, labour management or local marketing
Leading the store leadership team, ensuring clarity of roles and accountability for results
Forecasting future staffing needs, participating in recruitment and selection
Owning the store partner training; ensuring all partners have completed required training and are set up for success
Acting as the store manager when required, including full operational and partner accountability
Monitoring store KPIs, analysing performance trends, and implementing action plans
Driving cost control and profitability through effective resource planning and waste management
Closing both standards and opportunity gaps using the store action plan
Ensuring consistent delivery of brand and operational standards
Maintaining compliance with health & safety, food safety and security standards which include conducting and recording due diligence checks
Given the nature of our stores, working hours could include early mornings, evenings, weekends, nights and/or holidays.
All our retail store partners begin their careers with us by undertaking an introductory training programme which are led by our amazing in store trainers and coaches and are designed to immerse you in the Starbucks culture and set you up for success. These training programmes are delivered in our stores and provide partners with the opportunity to learn on the job supported by their manager.
In return, well offer you a competitive starting salary and benefits that include:
28 days holiday a year (including Bank Holidays)
Free drinks and one item of food when youre on shift
Our store bonus program
Bean stock options for all partners (own part of Starbucks!)
Comprehensive training (including coffee knowledge!) and access to Starbucks Global Academy (our online learning platform to help continuously develop yourself)
A free bag of coffee each week and a 30% partner discounts on food, beverages, and merchandise
Discounts with local and national retailers (cell phones, gym memberships, entertainment tickets, hotels, etc.) through Perks at Work platform
Life assurance
Home Sweet Loan (Interest-free loans that can be paid back over 12 months to help pay your rental deposit)
A free 24/7 Employee Assistance Programme available to you and your family
Recognition schemes and monetary awards for long service, WOWing customers and your fellow Partners
Great long-term career opportunities in store and support center
So, if youre looking for a new opportunity, with us youll be welcomed, youll be challenged, youll be inspired. Here youll be heard. Because here, youre a part of it all. Here you belong.
**What is our process?**
Application > CV review > first stage interview > second stage interview > offer and onboarding.
Starbucks is committed to building an inclusive and diverse workforce. All applicants and partners will be treated fairly, without regard to race, religion, sex, nationality, age, physical or mental disability, sexual orientation, marital status, gender identity and expression.
Know someone who would be a perfect fit? Share this opportunity with them! At Starbucks, theres always room for one more.
Deputy Store Manager in Dundee employer: Starbucks
Starbucks is an excellent employer, offering a vibrant work culture in the heart of the City of London where community and collaboration thrive. With competitive salaries, generous holiday allowances, and extensive training programs, employees are empowered to grow and excel in their careers while enjoying unique benefits like discounts on food and beverages. Join us to be part of a team that values operational excellence and customer satisfaction, making every day rewarding.
