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For Companies At a Glance
- Tasks: Lead a dynamic team, manage store operations, and drive profitability.
- Company: Join Starbucks, a global leader in coffee and community.
- Benefits: Enjoy 28 days holiday, free drinks, discounts, and bean stock options.
- Why this job: Experience a vibrant culture, grow your leadership skills, and make an impact.
- Qualifications: Previous experience in retail or hospitality leadership is essential.
- Other info: Flexible hours and comprehensive training provided to set you up for success.
The predicted salary is between 28800 - 43200 £ per year.
Job Description
We’re looking for leaders at Starbucks. Join us for coffee, stay for the community, connections and opportunities.
We’ve got an exciting opportunity for you to join us as a store manager. Find your place as a leader at Starbucks and help us build the brand’s future. Here your voice is brewed into everything we do. As a leader at Starbucks you will be empowered to treat the store as if it is your own business.
To be successful in the role, you’ll have previous experience in leading a team in a dynamic retail or hospitality environment. You’ll champion our mission and values to create our Starbucks experience for our customers and partners. You’ll understand your market, getting to know the competition and can identify opportunities to drive store profitability and your business forward. You’ll be an ambassador for our partner networks, making sure our partners know, here they belong.
The best part about this role is that no two days are ever the same! As a store leader, working in one of our dynamic stores, you’ll be setting the example and leading from the front on shift. A typical day could include:
- Executing the store operations through your team, on your scheduled shifts and on your days off making sure opening, close and weekends are covered by yourself and your team of partners
- Analysing data and leveraging observations in store to inform decision making that improves both the customer and overall store performance
- Working with your store leaders to use forecasting and scheduling tools to manage labour within the required budgets as well as recruitment of world class and diverse talent that meets the store needs
- Cascading and rolling out of new initiatives to enable operational excellence and drive business results
- Supporting the growth of your partners through performance and development, coaching and developing your team and building positive relationships to understand partner challenges, needs and aspirations
- Setting challenging and realistic goals to drive engagement and improve partner performance
Given the nature of our stores, our working hours could include early mornings, evenings, weekends, nights and/or holidays.
All our retail store partners begin their careers with us by undertaking an introductory training programme which are led by our amazing in store trainers and coaches and are designed to immerse you in the Starbucks culture and set you up for success. These training programmes are delivered in our stores and provide partners with the opportunity to learn on the job supported by their manager.
In return, we’ll offer you a competitive starting salary (in line with the national living wage) and benefits that include:
- 28 days holiday a year (including Bank Holidays) an additional special day for you to take to celebrate a special moment in your life each year
- Free drinks and food when you’re on shift
- Our store bonus program
- Bean stock options for all partners (own part of Starbucks!)
- Comprehensive training (including coffee knowledge!) and access to Starbucks Global Academy (our online learning platform to help continuously develop yourself)
- A free bag of coffee each week and a 30% partner discounts on food, beverages, and merchandise
- Discounts with local and national retailers (cell phones, gym memberships, entertainment tickets, hotels, etc.) through Perks at Work platform
- Life assurance
- Home Sweet Loan (Interest-free loans that can be paid back over 12 months to help pay your rental deposit)
- A free 24/7 Employee Assistance Programme available to you and your family
- Recognition schemes and monetary awards for long service, WOWing customers and your fellow Partners
- Great long-term career opportunities in store and support center
So, if you’re looking for a new opportunity, with us you’ll be welcomed, you’ll be challenged, you’ll be inspired. Here you’ll be heard. Because here, you’re a part of it all. Here you belong.
What is our process?
Application > CV review > first stage interview > second stage interview > offer and onboarding
Starbucks is committed to building an inclusive and diverse workforce. All applicants and partners will be treated fairly, without regard to race, religion, sex, nationality, age, physical or mental disability, sexual orientation, marital status, gender identity and expression.
Know someone who would be a perfect fit? Share this opportunity with them! At Starbucks, there’s always room for one more.
Store Manager employer: Starbucks UK
Contact Detail:
Starbucks UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Familiarise yourself with Starbucks' mission and values. As a store manager, you'll need to embody these principles and demonstrate how you can lead your team in alignment with them. Show your passion for the brand during your interactions.
✨Tip Number 2
Research the local market and competition. Understanding the dynamics of your specific area will help you articulate how you can drive profitability and improve customer experience in your interview. Be ready to discuss your insights.
✨Tip Number 3
Prepare examples of your leadership experience in retail or hospitality. Think about specific challenges you've faced and how you overcame them, as well as how you developed your team. This will showcase your ability to lead effectively.
✨Tip Number 4
Network with current or former Starbucks partners if possible. They can provide valuable insights into the company culture and expectations for a store manager. This knowledge can help you tailor your approach during the interview process.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous experience in leading teams within retail or hospitality environments. Use specific examples that demonstrate your ability to drive store profitability and create a positive customer experience.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the Starbucks brand and its mission. Share how your leadership style aligns with their values and how you can contribute to building a strong community within the store.
Showcase Your Analytical Skills: Mention any experience you have with data analysis and decision-making in your application. Highlight how you've used insights to improve store performance or customer satisfaction in previous roles.
Prepare for Interviews: Research common interview questions for store management positions and prepare thoughtful responses. Be ready to discuss your leadership experiences, how you handle challenges, and your approach to team development.
How to prepare for a job interview at Starbucks UK
✨Show Your Leadership Skills
As a store manager, you'll need to demonstrate your ability to lead a team effectively. Prepare examples from your past experiences where you successfully managed a team, resolved conflicts, or motivated staff to achieve their goals.
✨Understand the Brand and Its Values
Familiarise yourself with Starbucks' mission and values. Be ready to discuss how you can embody these in your role and how they align with your personal values. This shows that you're not just looking for a job, but that you genuinely want to contribute to the brand.
✨Know Your Market
Research the local competition and market trends. Be prepared to discuss how you would identify opportunities for growth and profitability in the store. This will demonstrate your strategic thinking and understanding of the retail environment.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and decision-making abilities. Think of scenarios you might face as a store manager and how you would handle them. This will help you showcase your critical thinking and operational excellence.
