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For Companies At a Glance
- Tasks: Lead a dynamic team, manage store operations, and enhance customer experiences daily.
- Company: Join Starbucks, a global coffee brand known for community and connection.
- Benefits: Enjoy 28 days holiday, free drinks, discounts, and bean stock options.
- Why this job: Be part of a vibrant culture where your voice matters and growth is encouraged.
- Qualifications: Previous leadership experience in retail or hospitality is essential.
- Other info: Flexible hours include mornings, evenings, and weekends; training provided.
The predicted salary is between 28800 - 43200 £ per year.
We’re looking for leaders at Starbucks. Join us for coffee, stay for the community, connections and opportunities. We’ve got an exciting opportunity for you to join us as a store manager. Find your place as a leader at Starbucks and help us build the brand’s future. Here your voice is brewed into everything we do. As a leader at Starbucks you will be empowered to treat the store as if it is your own business.
To be successful in the role, you’ll have previous experience in leading a team in a dynamic retail or hospitality environment. You’ll champion our mission and values to create our Starbucks experience for our customers and partners. You’ll understand your market, getting to know the competition and can identify opportunities to drive store profitability and your business forward. You’ll be an ambassador for our partner networks, making sure our partners know, here they belong.
The best part about this role is that no two days are ever the same! As a store leader, working in one of our dynamic stores, you’ll be setting the example and leading from the front on shift. A typical day could include:
- Executing the store operations through your team, on your scheduled shifts and on your days off making sure opening, close and weekends are covered by yourself and your team of partners
- Analysing data and leveraging observations in store to inform decision making that improves both the customer and overall store performance
- Working with your store leaders to use forecasting and scheduling tools to manage labour within the required budgets as well as recruitment of world class and diverse talent that meets the store needs
- Cascading and rolling out of new initiatives to enable operational excellence and drive business results
- Supporting the growth of your partners through performance and development, coaching and developing your team and building positive relationships to understand partner challenges, needs and aspirations
- Setting challenging and realistic goals to drive engagement and improve partner performance
Given the nature of our stores, our working hours could include early mornings, evenings, weekends, nights and/or holidays. All our retail store partners begin their careers with us by undertaking an introductory training programme which are led by our amazing in store trainers and coaches and are designed to immerse you in the Starbucks culture and set you up for success. These training programmes are delivered in our stores and provide partners with the opportunity to learn on the job supported by their manager.
In return, we’ll offer you a competitive starting salary (in line with the national living wage) and benefits that include:
- 28 days holiday a year (including Bank Holidays) an additional special day for you to take to celebrate a special moment in your life each year
- Free drinks and food when you’re on shift
- Our store bonus program
- Bean stock options for all partners (own part of Starbucks!)
- Comprehensive training (including coffee knowledge!) and access to Starbucks Global Academy (our online learning platform to help continuously develop yourself)
- A free bag of coffee each week and a 30% partner discounts on food, beverages, and merchandise
- Discounts with local and national retailers (cell phones, gym memberships, entertainment tickets, hotels, etc.) through Perks at Work platform
- Life assurance
- Home Sweet Loan (Interest-free loans that can be paid back over 12 months to help pay your rental deposit)
- A free 24/7 Employee Assistance Programme available to you and your family
- Recognition schemes and monetary awards for long service, WOWing customers and your fellow Partners
- Great long-term career opportunities in store and support center
So, if you’re looking for a new opportunity, with us you’ll be welcomed, you’ll be challenged, you’ll be inspired. Here you’ll be heard. Because here, you’re a part of it all. Here you belong.
What is our process? Application > CV review > first stage interview > second stage interview > offer and onboarding. Starbucks is committed to building an inclusive and diverse workforce. All applicants and partners will be treated fairly, without regard to race, religion, sex, nationality, age, physical or mental disability, sexual orientation, marital status, gender identity and expression.
Know someone who would be a perfect fit? Share this opportunity with them! At Starbucks, there’s always room for one more.
Store Manager employer: Starbucks UK
Contact Detail:
Starbucks UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Familiarise yourself with Starbucks' mission and values. Understanding what the brand stands for will help you align your leadership style with their expectations, making you a more attractive candidate.
✨Tip Number 2
Network with current or former Starbucks employees. They can provide insights into the company culture and expectations, which can be invaluable during interviews.
✨Tip Number 3
Prepare to discuss your experience in leading teams in dynamic environments. Be ready to share specific examples of how you've driven performance and engaged team members in previous roles.
✨Tip Number 4
Research the local market and competition. Being knowledgeable about the area where you'll be managing can demonstrate your commitment and strategic thinking during the interview process.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your leadership experience in retail or hospitality. Use specific examples that demonstrate your ability to manage a team and drive store performance.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the Starbucks brand and its values. Mention how your previous experiences align with the responsibilities of a Store Manager and how you can contribute to the team.
Showcase Your Understanding of the Market: In your application, include insights about the local market and competition. This shows that you understand the business landscape and are ready to identify opportunities for growth.
Prepare for Interviews: Anticipate questions related to team management, operational excellence, and customer service. Prepare examples from your past experiences that illustrate your problem-solving skills and ability to lead a diverse team.
How to prepare for a job interview at Starbucks UK
✨Show Your Leadership Skills
As a store manager, you'll need to demonstrate your ability to lead a team effectively. Prepare examples from your past experiences where you successfully managed a team, resolved conflicts, or motivated staff to achieve their goals.
✨Understand the Brand and Its Values
Familiarise yourself with Starbucks' mission and values. Be ready to discuss how you can embody these in your role and how they align with your personal values. This shows that you're not just looking for a job, but that you genuinely want to contribute to the brand.
✨Know Your Market
Research the local competition and market trends. Be prepared to discuss how you would identify opportunities for growth and profitability in the store. This will demonstrate your strategic thinking and understanding of the retail environment.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and decision-making abilities. Think of scenarios you might face as a store manager and how you would handle them. This could include managing staff schedules, dealing with customer complaints, or implementing new initiatives.
