Shift Supervisor

Shift Supervisor

Edinburgh Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead shifts, coach baristas, and create a welcoming Starbucks experience for customers.
  • Company: Starbucks is all about coffee, community, and leadership development.
  • Benefits: Enjoy a vibrant work culture with opportunities for growth and connection.
  • Why this job: Join us to make an impact while brewing great coffee and building your leadership skills.
  • Qualifications: Previous coaching or supervisory experience in customer-facing roles is required.
  • Other info: Be part of a new store opening in Edinburgh and shape its future!

The predicted salary is between 28800 - 43200 £ per year.

New Store Opening – Edinburgh – Queensferry Road We’re looking for leaders at Starbucks. Join us for coffee, stay for the community, connections and opportunities. At Starbucks, we’re not just about brewing great coffee, we’re about brewing great leaders too. Immerse yourself in a community of connection, opportunity, and creativity, all stirred up with the aroma of our world-class coffee. We’ve got an exciting opportunity for you to join us as a shift supervisor. Find your place as a leader at Starbucks and help us build the brand’s future. Here your voice is brewed into everything we do. Here you’ll take the lead of the shift, working with your team of baristas to create our Starbucks Experience for our customers with high quality service, beverages and products, whilst creating our third place environment. We’re looking for candidates with previous coaching or supervisory experience in a customer facing role. You’ll spend your time running shifts with our customers at the core, through coaching your team and creating a positive learning environment to your partners on shift. You’ll be solving problems in the moment, so any experience you have in leading operational activities in a retail or hospitality environment would be beneficial, as you’ll be responsible, alongside the store management team, to achieve results through making an impact and achieving goals and creating our best moments through operational excellence. Yo…

Shift Supervisor employer: Starbucks UK

At Starbucks, we pride ourselves on being an exceptional employer, especially for our Shift Supervisors in Edinburgh. With a strong focus on community and connection, we offer a vibrant work culture that fosters creativity and collaboration. Our commitment to employee growth is evident through comprehensive training programs and leadership development opportunities, ensuring that you not only lead your team effectively but also thrive in your career with us.
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Contact Detail:

Starbucks UK Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Shift Supervisor

Tip Number 1

Finde heraus, was Starbucks von seinen Shift Supervisors erwartet. Informiere dich über die Unternehmenswerte und die spezifischen Anforderungen für diese Rolle, um zu zeigen, dass du die Philosophie von Starbucks verstehst und lebst.

Tip Number 2

Nutze dein Netzwerk! Sprich mit aktuellen oder ehemaligen Mitarbeitern von Starbucks, um Einblicke in die Unternehmenskultur und die Erwartungen an die Rolle des Shift Supervisors zu erhalten. Diese Informationen können dir helfen, dich besser auf das Gespräch vorzubereiten.

Tip Number 3

Bereite dich darauf vor, Beispiele aus deiner bisherigen Erfahrung zu teilen, die deine Fähigkeiten im Coaching und in der Teamführung demonstrieren. Überlege dir konkrete Situationen, in denen du Probleme gelöst oder dein Team motiviert hast.

Tip Number 4

Zeige deine Leidenschaft für Kundenservice und Teamarbeit. Starbucks legt großen Wert auf eine positive Kundenerfahrung und ein unterstützendes Arbeitsumfeld. Sei bereit, darüber zu sprechen, wie du diese Werte in deiner bisherigen Arbeit umgesetzt hast.

We think you need these skills to ace Shift Supervisor

Leadership Skills
Coaching and Mentoring
Customer Service Excellence
Team Management
Problem-Solving Skills
Operational Excellence
Communication Skills
Time Management
Conflict Resolution
Adaptability
Retail Experience
Hospitality Knowledge
Positive Attitude
Ability to Work Under Pressure

Some tips for your application 🫡

Understand the Role: Take the time to thoroughly read the job description for the Shift Supervisor position at Starbucks. Understand the key responsibilities and required skills, especially focusing on leadership and customer service.

Highlight Relevant Experience: In your application, emphasize any previous coaching or supervisory experience you have in customer-facing roles. Provide specific examples of how you've led teams and created positive environments.

Showcase Your Passion: Express your enthusiasm for coffee culture and community engagement in your cover letter. Mention why you want to work at Starbucks and how you align with their values of connection and creativity.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter. Ensure there are no spelling or grammatical errors, and that your documents reflect a professional image.

How to prepare for a job interview at Starbucks UK

Show Your Leadership Skills

As a shift supervisor, you'll need to demonstrate your ability to lead and coach a team. Prepare examples from your past experiences where you successfully managed a team or resolved conflicts. Highlight how you fostered a positive environment and motivated your colleagues.

Understand the Starbucks Experience

Familiarize yourself with what makes the Starbucks Experience unique. Be ready to discuss how you would contribute to creating that 'third place' atmosphere for customers. Think about ways to enhance customer service and build community connections.

Problem-Solving Scenarios

Expect to be asked about how you would handle specific challenges during a shift. Prepare for situational questions that assess your problem-solving skills. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.

Passion for Coffee and Community

Express your enthusiasm for coffee culture and community engagement. Share any personal experiences or stories that reflect your passion for the brand and its values. This will show your genuine interest in being part of the Starbucks team.

Shift Supervisor
Starbucks UK
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