Barista

Barista

Newcastle Full-Time No home office possible
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At a Glance

  • Tasks: Create delicious beverages and provide exceptional customer service in a vibrant store environment.
  • Company: Join Starbucks, a community-focused company where your voice and passion for service matter.
  • Benefits: Enjoy free drinks, 28 days holiday, discounts, and opportunities for career growth.
  • Why this job: Experience a dynamic workplace with genuine connections and a culture that celebrates authenticity.
  • Qualifications: No experience needed, just bring your enthusiasm for customer service and joy.
  • Other info: Flexible hours, comprehensive training, and a supportive team await you!

Job Description

Take your place at the heart of our community. At Starbucks, where your voice matters and your passion for customer service is brewed into everything we do. We’ve got an exciting opportunity for you to join us as a barista. Being at the forefront of our community, you’ll get involved in creating our Starbucks experience by providing our customers with high quality service, beverages and products, whilst creating our third place environment. We want you to be your true authentic self at work and that’s why you’ll also have access to our partner networks, because here you belong.

You don’t need previous experience to join our team as a barista, all we ask is you bring a passion for bringing joy to our customers. Working in a Starbucks store is different from any other job. You’re creating genuine moments of connection with our customers and making a difference to their day, through creating handcraft delicious beverages and building relationships with our customers (getting to know their favourite drink), and with your fellow partners in store.

The best part about this role is that no two days are ever the same! Working in one of our dynamic stores, a typical day could include:

  • Supporting with store procedures including, opening or closing the store, cash handling, and safety and security
  • Supporting your fellow partners during periods of high volume to keep the store operating
  • Anticipating and delivering on your customer and store needs by getting to know your store environment and customers
  • Supporting in creating the third place environment during each shift
  • Delivering legendary customer service to all customers by acting with a customer comes first attitude and creating genuine connections
  • Maintaining a clean and organised workspace for your customers and partners
  • Providing quality beverages, whole bean and food products consistently for all customers in line with our recipe and presentation standards

Given the nature of our stores, our working hours could include early mornings, evenings, weekends, nights and/or holidays.

All our retail store partners begin their careers with us by undertaking an introductory training programme which are led by our amazing in store trainers and coaches and are designed to immerse you in the Starbucks culture and set you up for success. These training programmes are delivered in our stores and provide partners with the opportunity to learn on the job supported by their manager.

In return, we’ll offer you a competitive starting salary (in line with the national living wage) and benefits that include:

  • 28 days holiday a year (including Bank Holidays) an additional special day for you to take to celebrate a special moment in your life each year
  • Free drinks and food when you’re on shift
  • Bean stock options for all partners (own part of Starbucks!)
  • Comprehensive training (including coffee knowledge!) and access to Starbucks Global Academy (our online learning platform to help continuously develop yourself)
  • A free bag of coffee each week and a 30% partner discounts on food, beverages, and merchandise
  • Discounts with local and national retailers (cell phones, gym memberships, entertainment tickets, hotels, etc.) through Perks at Work platform
  • Life assurance
  • Home Sweet Loan (Interest-free loans that can be paid back over 12 months to help pay your rental deposit)
  • A free 24/7 Employee Assistance Programme available to you and your family
  • Recognition schemes and monetary awards for long service, WOWing customers and your fellow partners
  • Great long-term career opportunities in store and support center

So, if you’re looking for a new opportunity, with us you’ll be welcomed, you’ll be challenged, you’ll be inspired. Here you’ll be heard. Because here, you’re a part of it all. Here you belong.

What is our process?

Application > CV review > interview and in store experience > offer and onboarding

Starbucks is committed to building an inclusive and diverse workforce. All applicants and partners will be treated fairly, without regard to race, religion, sex, nationality, age, physical or mental disability, sexual orientation, marital status, gender identity and expression.

Know someone who would be a perfect fit? Share this opportunity with them! At Starbucks, there’s always room for one more

Barista employer: Starbucks UK

At Starbucks, we pride ourselves on being an exceptional employer that values your individuality and passion for customer service. Our inclusive work culture fosters genuine connections with both customers and fellow partners, while offering comprehensive training and career growth opportunities. With competitive benefits like free drinks, discounts, and a supportive environment, you'll find that every day brings new experiences and the chance to make a meaningful impact in our community.
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Contact Detail:

Starbucks UK Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Barista

✨Tip Number 1

Familiarise yourself with Starbucks' core values and mission. Understanding what the company stands for will help you connect with their culture during your interview and show that you're genuinely interested in being part of their community.

✨Tip Number 2

Practice your customer service skills by engaging with people in various settings. Whether it's volunteering or working in retail, demonstrating your ability to create genuine connections will make you stand out as a candidate who can deliver legendary service.

✨Tip Number 3

Visit a local Starbucks and observe how the baristas interact with customers. Take note of their communication style and how they handle busy periods. This insight can help you understand the role better and prepare you for potential situational questions during the interview.

✨Tip Number 4

Be ready to share your passion for coffee and customer service. Even if you don't have previous experience, expressing your enthusiasm for creating enjoyable experiences for customers can leave a positive impression on the hiring team.

We think you need these skills to ace Barista

Customer Service Skills
Communication Skills
Teamwork
Attention to Detail
Time Management
Adaptability
Cash Handling
Problem-Solving Skills
Multitasking
Knowledge of Food and Beverage Preparation
Positive Attitude
Ability to Work in a Fast-Paced Environment
Interpersonal Skills
Basic Math Skills

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand what Starbucks is looking for in a barista. Highlight your passion for customer service and any relevant experiences, even if they are informal.

Tailor Your CV: Make sure your CV reflects your enthusiasm for the role. Include any experience that showcases your ability to connect with customers or work in a team, even if it's from previous jobs or volunteer work.

Craft a Personal Cover Letter: Write a cover letter that expresses your genuine interest in working at Starbucks. Share why you want to be a barista and how you can contribute to creating a welcoming environment for customers.

Showcase Your Personality: In your application, let your authentic self shine through. Starbucks values individuality, so don’t hesitate to share your unique qualities and how they align with their community-focused culture.

How to prepare for a job interview at Starbucks UK

✨Show Your Passion for Customer Service

During the interview, express your enthusiasm for providing excellent customer service. Share any experiences where you made a positive impact on someone's day, as this aligns perfectly with what Starbucks values.

✨Know Your Coffee Basics

Even if you don't have prior experience, having a basic understanding of coffee types and brewing methods can impress your interviewers. It shows that you're eager to learn and engage with the product you'll be serving.

✨Demonstrate Team Spirit

Starbucks places a strong emphasis on teamwork. Be prepared to discuss how you've worked collaboratively in past roles or situations, highlighting your ability to support colleagues during busy times.

✨Be Authentic and Yourself

Starbucks encourages you to be your true self at work. In the interview, let your personality shine through. Share your interests and what makes you unique, as this will help you connect with the interviewers and show that you fit into their culture.

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