Store Leader & People Coach (Hospitality) in Carlisle

Store Leader & People Coach (Hospitality) in Carlisle

Carlisle Full-Time 24750 - 30250 £ / year (est.) On-site
Starbucks Stores led by OCO

At a Glance

  • Tasks: Lead a vibrant hospitality team and ensure top-notch customer service.
  • Company: Join OCO, a family-run Starbucks franchise with a supportive culture.
  • Benefits: Enjoy comprehensive training, staff perks, and clear career progression.
  • Other info: Dynamic environment with opportunities for personal and professional growth.
  • Why this job: Make a real difference by coaching partners and exceeding targets.
  • Qualifications: Experience in hospitality management and a passion for team development.

The predicted salary is between 24750 - 30250 £ per year.

OCO in Carlisle, a Starbucks franchise partner, is seeking a dynamic Store Manager to lead a busy hospitality team and drive exceptional customer service.

You will be accountable for labour controls, cost management, and delivering results that exceed targets, while coaching partners to reach their potential.

Join a supportive family-run culture with a clear development path and access to comprehensive training and staff benefits.

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Store Leader & People Coach (Hospitality) in Carlisle employer: Starbucks Stores led by OCO

Starbucks Stores led by OCO is an attractive employer due to its commitment to employee welfare, offering benefits such as 28 days of holiday and food discounts. The company fosters a positive work culture with a focus on professional development through a world-class training program. As a Living Wage employer, it ensures fair compensation for all employees.

Starbucks Stores led by OCO

Contact Details:

Starbucks Stores led by OCO Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Store Leader & People Coach (Hospitality) in Carlisle

✨Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

✨Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

✨Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Starbucks Stores led by OCO. It’s a fun way to stand out and demonstrate what you bring to the table!

✨Reach Out Directly to Starbucks Stores led by OCO

Don't be shy about reaching out to Starbucks Stores led by OCO directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Store Leader & People Coach (Hospitality) in Carlisle

Problem-Solving Skills
Customer Service
Communication Skills
Leadership Skills
Adaptability
Time Management
Attention to Detail

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Starbucks Stores led by OCO and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at Starbucks Stores led by OCO

✨Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

✨Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

✨Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

✨Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!