At a Glance
- Tasks: Lead shifts, ensure top-notch customer experience, and coach your team to success.
- Company: Join the vibrant Starbucks EMEA team in Weston-super-Mare.
- Benefits: Enjoy 28 days holiday, free drinks, and extensive training opportunities.
- Other info: Great opportunity for personal growth and career advancement.
- Why this job: Be a leader in a dynamic environment and make a real impact on customer satisfaction.
- Qualifications: Experience in retail or hospitality and a passion for developing team potential.
The predicted salary is between 25000 - 32000 £ per year.
Starbucks EMEA is seeking an Assistant Manager in Weston-super-Mare to lead shifts and drive commercial success. You will ensure world-class customer experience, coach partners, and manage operational standards effectively.
This role requires experience in a retail or hospitality environment, with a passion for leadership and developing team potential.
Enjoy benefits like 28 days holiday, free drinks, and extensive training opportunities.
Shift Leader: Customer Experience & KPIs in Weston-super-Mare employer: Starbucks EMEA
Starbucks EMEA is an exceptional employer, offering a vibrant work culture in Weston-super-Mare where you can thrive as a Shift Leader. With a strong focus on employee development, extensive training opportunities, and benefits such as 28 days of holiday and free drinks, we empower our partners to deliver world-class customer experiences while fostering a supportive and dynamic team environment.
StudySmarter Expert Advice🤫
We think this is how you could land Shift Leader: Customer Experience & KPIs in Weston-super-Mare
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Starbucks EMEA. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Starbucks EMEA
Don't be shy about reaching out to Starbucks EMEA directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Shift Leader: Customer Experience & KPIs in Weston-super-Mare
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Starbucks EMEA and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Starbucks EMEA
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
