At a Glance
- Tasks: Co-lead the store, deliver exceptional customer service, and drive financial success.
- Company: A leading coffee brand in Greater London with a focus on team development.
- Benefits: 28 days holiday, free drinks, and comprehensive training programmes.
- Why this job: Join a dynamic team and spark customer delight while growing your career.
- Qualifications: Experience in retail and a passion for training and team development.
- Other info: Great opportunities for career growth within a supportive environment.
The predicted salary is between 30000 - 42000 Β£ per year.
A leading coffee brand in Greater London is seeking a deputy store manager to join their team. This role involves co-leading the store, ensuring outstanding customer service, and delivering financial and operational results. The ideal candidate has experience in a dynamic retail environment and a strong commitment to training and team development.
Benefits include:
- 28 days holiday
- Free drinks
- Comprehensive training programs
Opportunities for career growth are also provided within the organization.
Store Leader: Grow Profit & Spark Customer Delight employer: Starbucks EMEA
Contact Detail:
Starbucks EMEA Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Store Leader: Grow Profit & Spark Customer Delight
β¨Tip Number 1
Network like a pro! Reach out to current or former employees of the coffee brand on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
β¨Tip Number 2
Show off your personality in interviews! We want to see how you connect with customers and lead a team. Bring examples of how you've created delightful experiences in past roles.
β¨Tip Number 3
Prepare for situational questions! Think about how you'd handle challenges in a busy store environment. We love candidates who can think on their feet and keep the team motivated.
β¨Tip Number 4
Apply through our website! Itβs the best way to ensure your application gets noticed. Plus, we often have exclusive opportunities listed there that you wonβt find anywhere else.
We think you need these skills to ace Store Leader: Grow Profit & Spark Customer Delight
Some tips for your application π«‘
Show Your Passion for Coffee: When writing your application, let your love for coffee shine through! Share any relevant experiences or stories that highlight your enthusiasm for the brand and the industry. We want to see how you connect with our mission to spark customer delight.
Highlight Your Leadership Skills: As a Store Leader, you'll be co-leading the team, so make sure to showcase your leadership experience in your application. Talk about times you've trained or developed team members, and how you've driven results in a retail environment. Weβre looking for someone who can inspire others!
Be Specific About Your Achievements: Donβt just list your responsibilities; we want to know what youβve accomplished! Use numbers and examples to illustrate how youβve contributed to financial and operational success in previous roles. This will help us see the impact you could have on our store.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. Itβs the best way for us to receive your application and ensures you donβt miss out on any important updates. Plus, it shows youβre keen to join our team!
How to prepare for a job interview at Starbucks EMEA
β¨Know the Brand Inside Out
Before your interview, make sure you research the coffee brand thoroughly. Understand their values, mission, and what sets them apart in the market. This will not only help you answer questions more effectively but also show your genuine interest in the role.
β¨Showcase Your Customer Service Skills
As a Store Leader, outstanding customer service is key. Prepare examples from your past experiences where you went above and beyond for customers. Highlight how you resolved issues or created memorable experiences that led to customer delight.
β¨Emphasise Team Development Experience
Since the role involves training and developing your team, be ready to discuss your approach to leadership. Share specific instances where you successfully trained staff or improved team performance, demonstrating your commitment to fostering a positive work environment.
β¨Prepare for Financial Discussions
Understanding financial results is crucial for this position. Brush up on basic retail metrics and be prepared to discuss how you've contributed to profit growth in previous roles. This shows that you can not only lead a team but also drive the store's financial success.