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- Tasks: Lead shifts, deliver exceptional customer experiences, and drive commercial results.
- Company: Join the vibrant community at Starbucks, where connections and opportunities thrive.
- Benefits: Enjoy 28 days holiday, free drinks, discounts, and comprehensive training.
- Why this job: Empower your leadership journey while making a real impact in a dynamic environment.
- Qualifications: Previous experience in retail or hospitality leadership is essential.
- Other info: Great long-term career opportunities and a supportive, inclusive culture.
The predicted salary is between 25000 - 30000 £ per year.
We’re looking for leaders at Starbucks. Join us for coffee, stay for the community, connections and opportunities. We’ve got an exciting opportunity for you to join us as an assistant manager. Find your place as a leader at Starbucks and help us build the brand’s future.
As an assistant manager you will be empowered to deliver outstanding commercial results and customer experiences, taking full ownership for operational standards, partner engagement and key performance indicators. To be successful, you’ll have previous experience in leading a team in a dynamic, fast‑paced and customer‑focused retail or hospitality environment. You’ll champion our mission and values to create the Starbucks experience for customers and partners. You’ll bring your commercial acumen with the ability to translate metrics into actions while confidently managing people and operational priorities. We’re looking for leaders with a growth mindset and an appetite for growing your leadership career.
Typical Day & Responsibilities
- Leading shifts with a focus on delivering commercial results and world‑class customer experience and ensuring every partner is set up for success
- Taking ownership of KPIs including labour efficiency, waste reduction, and sales performance
- Ensuring shift deployment meets planned roles and routines, adjusting to optimise customer experience
- Observing partner performance, coaching and providing feedback
- Recognising and celebrating partner achievements during and after shifts
- Acting as the store’s duty manager when scheduled, being accountable for all operational and partner decisions during shift
- Ensuring brand and operational standards are consistently met or exceeded
- Using financial and operational data to make informed decisions that improve shift performance
- Training and coaching partners to deliver consistent quality, efficiency, and service excellence
- Leading and embedding new initiatives and product launches at store level
- Maintaining compliance with health & safety, food safety and security standards
Working hours could include early mornings, evenings, weekends, nights and/or holidays.
Benefits
- 28 days holiday a year (including Bank Holidays)
- Free drinks and one item of food when you’re on shift
- Bean stock options for all partners (own part of Starbucks!)
- Comprehensive training (including coffee knowledge!) and access to Starbucks Global Academy (our online learning platform to help continuously develop yourself)
- A free bag of coffee each week and a 30% partner discount on food, beverages, and merchandise
- Discounts with local and national retailers (cell phones, gym memberships, entertainment tickets, hotels, etc.) through Perks at Work platform
- Life assurance
- Home Sweet Loan (Interest‑free loans that can be paid back over 12 months to help pay your rental deposit)
- A free 24/7 Employee Assistance Programme available to you and your family
- Recognition schemes and monetary awards for long service, WOWing customers and your fellow partners
- Great long‑term career opportunities in store and support center
Application Process
Application > CV review > first stage interview > second stage interview > offer and onboarding.
EEO Statement
Starbucks is committed to building an inclusive and diverse workforce. All applicants and partners will be treated fairly, without regard to race, religion, sex, nationality, age, physical or mental disability, sexual orientation, marital status, gender identity and expression.
Assistant Manager in Southampton employer: Starbucks EMEA
Contact Detail:
Starbucks EMEA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager in Southampton
✨Tip Number 1
Network like a pro! Reach out to current or former Starbucks partners on LinkedIn. Ask them about their experiences and any tips they might have for landing the assistant manager role. Personal connections can give you insights that a job description just can't.
✨Tip Number 2
Prepare for your interview by practising common questions. Think about how your past experiences align with the responsibilities of leading shifts and managing KPIs. We want you to showcase your leadership skills and how you can create that world-class customer experience!
✨Tip Number 3
Show your passion for coffee and community! During your interview, share why you love Starbucks and how you embody our mission and values. This will help you stand out as a candidate who truly gets what we're all about.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Starbucks family. Let’s get you brewing your career with us!
We think you need these skills to ace Assistant Manager in Southampton
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight your previous leadership experience. We want to see how you've successfully led teams in fast-paced environments, so share specific examples that showcase your ability to drive results and engage with your team.
Tailor Your CV: Don’t just send out the same CV for every job. Take a moment to tailor your CV to match the Assistant Manager role at Starbucks. Use keywords from the job description and demonstrate how your skills align with our mission and values.
Be Authentic: We love genuine personalities! In your application, let your true self shine through. Share your passion for coffee and customer service, and don’t be afraid to express why you want to be part of the Starbucks community.
Apply Through Our Website: Make sure to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do and our culture!
How to prepare for a job interview at Starbucks EMEA
✨Know Your Starbucks
Before the interview, dive deep into Starbucks' mission and values. Understand what makes their customer experience unique and be ready to discuss how you can contribute to that as an assistant manager. This shows your passion for the brand and aligns with their community-focused ethos.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team in a fast-paced environment. Highlight specific situations where you improved performance or enhanced customer satisfaction. This will demonstrate your capability to take ownership of operational standards and partner engagement.
✨Be Data-Driven
Familiarise yourself with key performance indicators relevant to the role, such as labour efficiency and sales performance. Be ready to discuss how you’ve used data to make informed decisions in previous roles. This will show that you can translate metrics into actionable strategies at Starbucks.
✨Emphasise Your Growth Mindset
Starbucks is looking for leaders with a growth mindset. Share your aspirations for personal and professional development, and how you plan to grow within the company. This will resonate well with their focus on career opportunities and continuous learning.