Shift Leader: Elevate Experience & KPIs

Shift Leader: Elevate Experience & KPIs

Full-Time 25000 - 32000 € / year (est.) No home office possible
Starbucks EMEA

At a Glance

  • Tasks: Lead shifts, deliver amazing customer experiences, and drive commercial success.
  • Company: Join the vibrant Starbucks community in Beeston, UK.
  • Benefits: Enjoy 28 days of holiday, comprehensive training, and exclusive partner discounts.
  • Other info: Dynamic environment with opportunities for personal and professional growth.
  • Why this job: Be a key player in creating memorable moments for customers while growing your career.
  • Qualifications: Experience in retail or hospitality leadership with a knack for translating metrics into action.

The predicted salary is between 25000 - 32000 € per year.

Starbucks EMEA is looking for an Assistant Manager in Beeston, UK. In this role, you will lead shifts, ensuring outstanding customer experiences and strong commercial results while taking ownership of KPIs.

We seek applicants with a background in retail or hospitality leadership, capable of translating metrics into effective actions.

Benefits include:

  • 28 days of holiday
  • Comprehensive training
  • Partner discounts

Join us to be part of the Starbucks community and grow your career!

Shift Leader: Elevate Experience & KPIs employer: Starbucks EMEA

Starbucks EMEA is an exceptional employer, offering a vibrant work culture in Beeston, UK, where you can thrive as a Shift Leader. With comprehensive training, 28 days of holiday, and partner discounts, we prioritise your growth and well-being while fostering a community that values outstanding customer experiences and strong commercial results. Join us to elevate your career in a supportive environment that encourages leadership and personal development.

Starbucks EMEA

Contact Detail:

Starbucks EMEA Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Shift Leader: Elevate Experience & KPIs

Tip Number 1

Network like a pro! Reach out to current or former Starbucks employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Assistant Manager role.

Tip Number 2

Prepare for the interview by brushing up on your knowledge of KPIs. Be ready to discuss how you've used metrics in past roles to drive performance and enhance customer experiences.

Tip Number 3

Show your passion for coffee and customer service! During your interview, share stories that highlight your love for the brand and how you’ve created memorable experiences for customers in previous roles.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Starbucks community.

We think you need these skills to ace Shift Leader: Elevate Experience & KPIs

Leadership Skills
Customer Service Excellence
KPI Management
Retail Experience
Hospitality Experience
Analytical Skills
Commercial Awareness

Some tips for your application 🫡

Show Your Leadership Skills:When writing your application, make sure to highlight any previous leadership experience you have in retail or hospitality. We want to see how you've successfully led teams and created outstanding customer experiences.

Focus on KPIs:Don’t forget to mention your familiarity with KPIs! We’re looking for someone who can translate metrics into actions, so share specific examples of how you've used data to drive results in your past roles.

Be Authentic:Let your personality shine through in your application. We value authenticity and want to get a sense of who you are beyond just your qualifications. Share your passion for coffee and customer service!

Apply Through Our Website:Make sure to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at Starbucks EMEA!

How to prepare for a job interview at Starbucks EMEA

Know Your KPIs

Familiarise yourself with key performance indicators relevant to the role. Be ready to discuss how you've used metrics in previous positions to drive results and improve customer experiences.

Showcase Leadership Skills

Prepare examples that highlight your leadership experience in retail or hospitality. Think about times when you motivated a team or resolved conflicts, as these stories will demonstrate your capability to lead shifts effectively.

Emphasise Customer Experience

Starbucks values outstanding customer service, so be prepared to share your approach to creating memorable customer experiences. Discuss specific strategies you've implemented in the past that led to positive feedback or increased sales.

Engage with the Starbucks Community

Research Starbucks' culture and values. During the interview, express your enthusiasm for being part of their community and how you align with their mission. This shows you're not just looking for a job, but a place where you can grow and contribute.